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Fairfield Inn & Suites Mt. Laurel

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Fairfield Inn & Suites Mt. Laurel
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219 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Start your review of Fairfield Inn & Suites Mt. Laurel
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Reviewed 1 week ago

me and my wife stayed there for a week, the stuff were very friendly, the breakfast was boring but fair. the rooms were clean and spacious. we loved our stay there. there was no microwave but we asked the front desk and they provided one immediatly

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Helpful?
Thank Mohamed H
Waynesboro, Virginia, United States
Reviewed 3 weeks ago via mobile

We stayed here for three nights. The rooms were comfortable and clean. We had an issue with our first room with the heater not working. It was around 10 o'clock at night when we got back and noticed it wasn't working. But, the front desk staff gave us another room right away. There was a nice breakfast buffet each morning....

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Helpful?
Thank Erika S
Joan D, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for choosing the Fairfield Inn & Suites as your recent stay in the Mount Laurel area. I am happy to hear that our front desk staff was able to offer speedy resolution to the situation mentioned, and that you found our breakfast to be accommodating to your family. Feel free to give us a call if we can...

Onancock, Virginia
Reviewed 3 weeks ago

Sad to see this place go so downhill. The second elevator is still broken. I see it first mentioned in October 2016, 5 months ago. Can they not afford the repair bill? The one working elevator is getting a little wonky, going up when you ask for down, a few floor lights out etc. I guess this really bothers me...

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Helpful?
Thank vwp
Bethel, Connecticut
Reviewed 4 weeks ago

disappointed in the facility . The second elevator is still not working and no sign on it. The ice machine on the floor was not working. Dropped some laundry off at the front desk in the morning. It was never sent out, Told the desk clerk in morning about a stuffed up toilet came back in the evening and it...

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Helpful?
Thank rlacalamito
Palm Harbor
Reviewed 9 January 2017

Clean rooms but overall the hotel needs some updating (carpet, etc). Staff was very friendly and accommodating and worked hard to keep breakfast stocked with food. They were great in letting us hang out in the breakfast area as the lobby is very, very small. One of the 2 elevators was out of service which made our check in/ check...

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Helpful?
Thank J G
Tamara V, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Hello, Thank you so much for taking the time out to write a review on us! I'm glad to hear staff was able to accommodate all your needs. We would also like to apologize for the check in/out time being longer than usual due to the elevator. As it was a pleasure having you with us, hopefully we can better...

Toronto, Canada
Reviewed 19 December 2016

Stayed at this hotel on our way back from our trip to Florida. Found this hotel to be fairly recent. Room was very nice, spacious and comfortable. Breakfast was one of the best selection I had the chance to have at a Marriott. Would recommend..

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Helpful?
Thank Businessdude101
Alpharetta, Georgia
Reviewed 11 December 2016 via mobile

This is my second stay at this hotel in the last 2 months. During the first stay in October one of the two elevators was out of service and none of the ice machines on the 4 floors were working. Now fast forward two months to this trip and the same elevator is still out of service and the "out...

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Helpful?
Thank DCT-NJ-GA
Tamara V, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Hello, I would like to thank you for giving us a second chance and returning to our hotel. We do apologize for your maintenance concerns. The hotel is under new management and we are currently trying our best to make this an isolated issue. I am thrilled to hear that staff was great and you were satisfied with your room....

Rockaway, New Jersey
Reviewed 21 November 2016

OK so normally, Marriott is my favorite hotel group. The Fairfield in Mt. Laurel was clean with comfortable beds, so what went wrong? To start, one of the two elevators was broken. There was no sign indicating this, but it was obvious only one was working. OK - it happens and sometimes you're unlucky enough to be there on the...

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Thank Rick S
Atlanta, GA.
Reviewed 13 October 2016

I've tried this hotel twice and both times the musty rooms gave me allergy problems causing me to wake up congested. Otherwise the staff was very friendly and efficient with checkin. The property is an older one and definitely in need up major upgrades. This is always my last resort hotel in the Mt. Laurel area.

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1Thank TLinATL
Tamara V, Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...

Los Angeles, CA
Reviewed 1 October 2016

We stayed one night at this hotel while visiting Philadelphia. Overall, we were happy enough with our stay. The room was clean and comfortable, though we wished we had been able to open the windows as it would have been more comfortable than the cold room and loud air conditioning. The only real problem we encountered was breakfast -- the...

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Helpful?
Thank chbruce
Tamara V, Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for taking the time out and writing a review for us! I'm glad to hear you enjoyed your stay at our property as well! Please accept our sincere apology for the waffle machine not working properly. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Mt. Laurel

Address: 350 Century Parkway, Mount Laurel, NJ 08054
Region: United States > New Jersey > Mount Laurel
Price Range: ₹ 6,613 - ₹ 10,934 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mt. Laurel 2.5*
Number of rooms: 117
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Also Known As:
Fairfield Inn & Suites Mt. Laurel Hotel Mount Laurel
Fairfield Inn And Suites Mt. Laurel
Fairfield Inn Mount Laurel
Fairfield Mount Laurel
Fairfield Inn Mt Laurel
Mount Laurel Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Mt. Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like sleeping, don't accept room 420 on a weekend”
 of 5 bubbles Rick_S_NJ, 21 Nov 2016 | Read review
“Probably great for families, not so much for adults.”
 of 5 bubbles lizd234, 4 Jul 2016 | Read review
“4th floor is very quiet!”
 of 5 bubbles hart1984, 14 Apr 2016 | Read review
“Get a top floor room (4th floor)”
 of 5 bubbles helenkB2427TR, 29 Mar 2016 | Read review
“Don't stay near the stairs or anywhere on the first floor if you can avoid it.”
 of 5 bubbles LilDchic83, 22 Feb 2016 | Read review
5 of 5