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The Hotel ML

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547 Reviews from our TripAdvisor Community

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Showing 542: English reviews
New York
Reviewed 26 March 2015

I recently concluded an extended stay at the Hotel ML and want to thank the entire staff for making my stay as comfortable as possible. I was able to enjoy many of the lovely amenities available to all guests; Tallia's restaurant, T-bar, and Managers reception to name just a few. I always felt welcome and that my business was appreciated....

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Helpful?
Thank SlapShotNewYork
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear SlapShot, Thanks so much for the wonderful review of the Hotel ML. We are thrilled when our guests have this type of experience. We work hard to make all the different aspects of our resort (from the hotel to the T-Bar to the new coffee shop we are renovating) as excellent as they can be for our guests. Thank...

Browns Mills, New Jersey, United States
Reviewed 19 March 2015

The hotel is beautiful. Nice atmosphere. Rooms and service are great. Resturant and bar cozy. Food and service great. Employees very friendly and efficient. My daughter and I were so impressed, we are making arrangements for guests to stay for her wedding this year and she is going to be using the bridal suite.

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Helpful?
Thank Leeann D
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Leann, Thank you for your compliments of The Hotel ML. We certainly do appreciate your business and we’re excited to have your daughter’s wedding! We look forward to providing the best possible experience. See you soon! Guest Relations - James

Reviewed 15 March 2015 via mobile

The staff was amazing throughout our stay at your hotel. There us a waiter I believe his name is James Brown (not the singer) but he understood what the kids wanted and wasted no time each with our orders. It's our second family trip to mount laurel and we will indeed be returning.

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Helpful?
Thank pedro2054
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Pedro, Thank you for taking the time to post to TripAdvisor. We know how busy everyone is in this day and age and it makes a difference to us when our guests take the time to compliment our wonderful staff. That said, it gives me pleasure to pass these compliments along to our management in an effort to bring...

Reviewed 11 March 2015 via mobile

A simple 20 minute drive from central philly with light traffic patterns in and out of the city. Rooms and even hallways are much larger than average hotels. Very clean and spacious. Certainly the best asset of this property is the staff. Nothing makes you feel more welcome than cheerful greetings and stellar service! Talias restaurant within the hotel is...

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Helpful?
Thank Elizabethtvproducer
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Elizabeth, Thank you for your wonderful post about The Hotel ML. I must agree! No one can beat our staff! We are an independently owned and operated hotel and I think this shines clearly through when our guests interact with our excellent staff. The Hotel ML is ideally located in Mount Laurel and is an easy trip to Philadelphia....

Reviewed 9 March 2015

Just got back from one overnight. Paid for the package with hotel room that included 4, 2-day waterpark passes and 2-2hour passes to SkyZone. Hotel room = average, very warm, bed felt very lumpy and overused. Sofa bed the same as well as a rollaway we ordered (that was a nice surprise they brought it up quickly). Checkin = as...

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5Thank Dina Y
Sinking Spring, Pennsylvania
Reviewed 8 March 2015

We enjoyed a fun weekend in the waterpark. Get there early to avoid crowds and take advantage of the breakfast buffet the next morning. Lisa was wonderful! Overall a very easy and relatively inexpensive fun family weekend.

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Helpful?
Thank momto
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for your post to TripAdvisor. We’re glad to hear that you beat the crowds by coming on the early side! We’re glad you enjoyed the breakfast buffet and the CoCo Key Water Resort! In particular, we’re glad to provide your family that much needed getaway. Hope to see you soon!! Guest Relations - James

Reviewed 8 March 2015 via mobile

The Hotel ML has an unbelievable rating. It's close to give stars, and it does not deserve it. The main reason why I stayed at the Hotel ML was because it was a convenient stay for the water park Coco Keys. When I first walked in I was pleased with the cleanliness of the front lobby and the helpful luggage...

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Helpful?
2Thank MDR_99
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

We’re sorry to hear about your experiences and I would like to address them. Upon checking into your room, I hope you called engineering. Personally, I’m not sure what a water pump is, but I have no doubt our engineering would have tackled the problem for you. That said, I’m glad that management moved you to a new room. You...

Reviewed 3 March 2015

was harassed by manager of the hotel. kids and I had a emergency bathroom run after water park activities use the first floor rest room the elevator was packed and crowded. finished the restroom and kids was waiting for my return. On 2/28/15 the on duty hotel manager said " I need to tell you something" I said ok. He...

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5Thank dayna321
Marlton, New Jersey
Reviewed 3 March 2015

Wow! Just had my daughters Sweet 16 at The Hotel ML ballroom. I can not be happier with the way the event went. The room looked unbelievable. I got numerous comments on how great the room looked.To start with Colleen who handled the event was so thorough to ensure every detail was thought of. The staff including Pam, Kenny, Amanda...

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1Thank Tracey A
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Tracey, We're happy to hear that the event was everything you imagined! We especially love when our staff is specifically complimented on TripAdvisor as it gives Guest Relations and Management more of an opportunity to hear that honest feedback that creates change. With that in mind, it's always our goal to have our guests return, and it seems we...

Brooklyn
Reviewed 2 March 2015

My family needed a get away and we did enjoyed it the water park was a bit to small for my liking but the kids love it, the room was cold but they came immediately and fix it,the food was great and the servers made the experience even greater we had LISA and BROWN so friendly and knowledgeable about there...

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Helpful?
Thank Dennise B
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Dennise, Thank you for taking the time to post to TripAdvisor about your experience. We're thrilled to hear that engineering was immediately responsive and Lisa and James Brown were great in the restaurant. It's not the first time they have received a compliment on TripAdvisor! Believe me. You're welcome. We're glad you had a great time and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more   less 

Additional Information about The Hotel ML

Address: 915 Route 73, Mount Laurel, NJ 08054 (Formerly Marriott Mount Laurel)
Region: United States > New Jersey > Mount Laurel
Price Range: ₹ 6,753 - ₹ 12,619 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel ML 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Marriott Mount Laurel
Mount Laurel Marriott
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel ML staff and other travellers.
6 questions
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Questions? Get answers from The Hotel ML staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here! There are many other options in the area!”
 of 5 bubbles jessicasmith5131, 16 Jan 2017 | Read review
“Rooms on the first floor are the closest to the water park”
 of 5 bubbles mmvelasquez, 14 Jan 2017 | Read review
“The even number rooms seem quieter.”
 of 5 bubbles eeuconsulting, 20 Dec 2016 | Read review
“Club Level rooms have beautiful hardwood floors!”
 of 5 bubbles 388bt, 6 Dec 2016 | Read review
“another hotel”
 of 5 bubbles L89MRmichellef, 3 Dec 2016 | Read review
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