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The Hotel ML

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The Hotel ML
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555 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel ML
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Showing 550: English reviews
Arlington
Reviewed 28 August 2015

I cannot say enough bad things about the Hotel ML. The hotel was recommended by my wedding caterer as a great option to have our room block for out of town guests since they provide "free shuttle buses" for guests staying in the hotel. The bottom line is that their group sales services are awful, the rooms are dirty with...

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5Thank Lindsay W
Reviewed 27 August 2015

(tl;dr? Scroll to bottom for pros and cons.) This has got to be the most disgusting hotel I've ever stayed at and to consider it any higher than a 2 star hotel should be a crime. The hotel's lobby is small but nice, so I was fooled by thinking I made the correct choice in booking. I went to check...

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6Thank Ben K
Marlton, New Jersey
Reviewed 23 August 2015 via mobile

We got married at valenzano winery in shamong a few weeks ago. Since no hotels were close to valenzano we chose hotel ML since they offered a shuttle. To block rooms for a wedding you have to speak with a woman named Robin. Let me just tell you that her and her staff are incompetent. I am very easy going,...

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2Thank Amanda S
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for sharing your feedback with your experience at The Hotel ML. Please know that we pride ourselves on our attentiveness to Bride and Groom’s booking needs, and you had a very poor experience and for that we truly apologize. Due to work schedules of our Brides and Grooms, email is the fastest and often the most preferred method...

Reviewed 20 August 2015 via mobile

I was in shock when we arrived for a business meeting yesterday. The room was very large, that's the ONLY good thing. The walls are so thin, I could hear everything that was going on in the hallway, and the room beside us. The bathroom was very run down, and also dirty. The room had a weird odor when we...

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3Thank Kelly E
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Kelly, Thank you for post to TripAdvisor. I do believe that every post, and every guest provides us the opportunity to make our hotel and resort a better place to stay. I’m very disappointed to hear that the bathroom did not meet your expectations. Was this a public bathroom or a bathroom in the room? Either way, I’ll be...

Vineland, New Jersey
Reviewed 19 August 2015 via mobile

We came slightly earlier than the check in time hoping to get a room so we could go to the water park. The woman helped us but (and excuse my language) had resting birch face and never smiled once. Luckily we could but as I got the keys for our room and went there we received a room that was...

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2Thank Chris L
Fort Mill, South Carolina
Reviewed 17 August 2015

I was one of the first to stay on their newly renovated 9th floor! My room didnt have any hand towels (just washcloths and bath towels). It also was missing trash cans, which I asked for and got ASAP. My TV and fridge wasnt plugged in (easy fix). My shower in room 901 was different then 903's. 903's had a...

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Thank DaysofThundr46
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Hello DaysofThundr46, Thank you for your post to TripAdvisor. We're super thrilled to hear that you loved saying on the 9th floor. We are thrilled to be an independently operated and owned hotel making great strides to provide our area the very best. It’s our job, and we’re happy to do it, but it doesn’t happen overnight! And it doesn’t...

Jaffrey, New Hampshire
Reviewed 16 August 2015 via mobile

I've never felt compelled to leave a review before but I will for this experience. I will keep it short but for a longer sense of our experience I will refer you to read Dante's Inferno. We had planned to stay Friday, Saturday, Sunday. After being in the hotel for about three hours I called booking.com and cancelled the next...

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3Thank davetrif
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Dave, First of all, we’re sorry to hear that you had an experience that pushed you to cancel your stay with us. I want to address all of your issues. I’m glad the bellman was kind and showed your wife to your room. With regard to finding our water park, and it being an adventure, we do have signs...

Red Lion, Pennsylvania
Reviewed 12 August 2015

I really love the staff at the Hotel ML. I stay here numerous times through out the month for business and my wife has been coming along with me periodically. She likes the pool and the exercise room.Kris got us checked in very fast and Alan, the bellman, has been great to her and Monty definitely took care of her...

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Thank Rick S
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Rick, Thank you for sharing your experience on TripAdvisor about your visit to The Hotel ML. We always love to hear from our guests that stay with us all month! Also, thank you for mentioning our upgrades. Not only are we upgrading our rooms, but we have upgraded many of our amenities throughout the property – from our lobby...

Reviewed 11 August 2015 via mobile

We had to stay in three different rooms over 4 days and nights because the reservations were so hard to make. If you look on booking.com, trip advisor, and expedia, and the hotel's own site, different rooms became available. Each room had different problems. First room had mold and no air conditioning, the tub didn't drain and the shower pull...

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2Thank Ericka C
Chino Hills
Reviewed 9 August 2015

Our group of 8 stayed here for the 3.5 star rating, price and seeming close proximity to Philadelphia. None of us were familiar with the area. The hotel and conference center is over rated and should be a 2 star or 2.5 star at best. The hotel also includes an interior water park, small coffee stand, and restaurant. Older hotel,...

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3Thank MICHAEL G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more   less 

Additional Information about The Hotel ML

Address: 915 Route 73, Mount Laurel, NJ 08054 (Formerly Marriott Mount Laurel)
Region: United States > New Jersey > Mount Laurel
Price Range: ₹ 6,418 - ₹ 15,243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel ML 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Marriott Mount Laurel
Mount Laurel Marriott
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel ML staff and other travellers.
8 questions
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East Patchogue
9 days ago
East Patchogue
9 days ago
Collingswood, New Jersey
6 months ago
over a year ago
Brooklyn

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Questions? Get answers from The Hotel ML staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in the upper level floors”
 of 5 bubbles Ioann4, 21 Feb 2017 | Read review
“Lower floors have access to the outdoor pool,”
 of 5 bubbles Bjackman, 8 Feb 2017 | Read review
“Don't stay here! There are many other options in the area!”
 of 5 bubbles jessicasmith5131, 16 Jan 2017 | Read review
“Rooms on the first floor are the closest to the water park”
 of 5 bubbles mmvelasquez, 14 Jan 2017 | Read review
“The even number rooms seem quieter.”
 of 5 bubbles eeuconsulting, 20 Dec 2016 | Read review
5 of 5