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People at the front desk are disorganized, unqualified and seem to be untrained. Some of the Housekeeping ladies were terrible. One day, I left my medication on the night stand and after the “cleaning”, I found it on the floor behind the night stand. I...More
3 Thank red m
Response from IHGCare, Guest Relations Manager at Staybridge Suites Philadelphia - Mt LaurelResponded 15 October 2012
Dear red m,
Thank you for taking the time to write our hotel a review. I am pleased that our room accommodations were good enough for your needs. I am sorry that you encountered some issues with our front desk and housekeeping staff. I will...More
I have been staying at this Staybridge location 2 to 3 times a week over the past few months due to business travel. The rooms are clean, and service is great. The individuals at the front desk are always pleasant. Sarah, one of the front...More
Stayed 27th & 28th Sept, 2012 as we were touring the area. After a long day navigating New York traffic we were tired and hungry. On arrival found free Pizza and salad available which was a welcome treat. Apparently on Tuesday, Wednesday and Thursday, between...More
We stayed here 9/20-9/23/12. Our accommodations (Queen studio suite) were clean and comfortable, although road and hallway noises could be heard when the AC unit wasn't running. Desk staff was very helpful with printing directions to places we wanted to visit.
The hotel's breakfast buffet...More
stayed here last year while visiting family and used it again this past week. Found out this time they even have free laundry, what a deal. If you are traveling by car bring your laundry detergent or stop at a walmart or target so you...More