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Hyatt Place Mt. Laurel

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Traveller (81)
Room & Suite (38)
Pool & Beach (1)
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Overview
  • Excellent54%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (599)
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All reviewssectional sofafront deskseparate sitting areabagelsoutdoor poolfree breakfastsmall fridgevisiting familynice roomsoccer tournamentbreakfast sandwichhot breakfastair conditionervery nice hotelcomfortable bedssahara samsnice stay
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1 - 5 of 586 reviews
Reviewed 1 week ago

I used to stay at this hotel for business trips. Staffs used to be good but not any more. I booked with double points multiple times but never got the points. I filed complaints but no help. I requested at the counter to look into...More

Review collected in partnership with Hyatt Hotels
Thank prakashanv
Reviewed 2 weeks ago

Well-built, well-maintained, well-staffed. We were there on a busy weekend, but the staff remained upbeat and helpful. When a kid spilled milk from a huge pitcher, a manager quickly cleaned up the spill. He also assisted an older woman to walk from the breakfast buffet...More

Thank Ernest58
Response from Nikki C, Manager at Hyatt Place Mt. LaurelResponded 1 week ago

Thank you for completing a review regarding your recent stay. I appreciate your feedback and am glad you enjoyed your stay with us! I will be sure to pass this message along to Glenn, the manager you are speaking of! We hope to see you...More

Reviewed 2 weeks ago

A lot of reviews complained about the service and cleanliness of this Hyatt, but I saw nothing bad. Stayed here for 3 nights. Probably not the best hotel I've stayed in my life (coffee was pretty bad and the shower leaked), but it was pretty...More

Thank MaximusYork
Response from Nikki C, Manager at Hyatt Place Mt. LaurelResponded 2 weeks ago

Thank you for completing a review regarding your recent stay. I appreciate your feedback and am glad you enjoyed your stay with us! I do apologize about the shower leaking and will have our maintenance team inspect the shower head. We hope to see you...More

Reviewed 3 weeks ago

We stayed here for three days and two nights and it was an amazing experience! Our daughter loved it there! If you want to be close to shopping and activities this is the place to stay with your family! The staff were very accommodating!

Review collected in partnership with Hyatt Hotels
Thank Paddyandrews0
Response from Nikki C, Manager at Hyatt Place Mt. LaurelResponded 3 weeks ago

Thank you for completing a review regarding your recent stay. I appreciate your feedback and am glad you enjoyed your stay with us! We hope to see you and your daughter for your next trip to the Mt. Laurel/Philadelphia area!Sincerely, Nikki C

Reviewed 3 weeks ago

My family of three stayed here the evening of March 29th for one night. After driving for nine hours, we had a late check-in and were anxious to get to our room and get some sleep. When we got to the room we realized there...More

Thank piefam
Response from Nikki C, Manager at Hyatt Place Mt. LaurelResponded 3 weeks ago

Thank you for completing a review regarding your recent stay. I appreciate your feedback and apologize that your stay was less than satisfactory. I will be using this review as a training tool for our associates on how to handle situational as this. It is...More

View more reviews
Best Value Properties in Mount Laurel, NJ
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$ 114 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mount Laurel
#7 Business Hotel in Mount Laurel
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
Details
Price range
US$ 114 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mount Laurel
#7 Business Hotel in Mount Laurel
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
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Traveller (81)
Room & Suite (38)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Kabrams1618
30 October 2016|
AnswerShow all 5 answers
Response from Paco S | Reviewed this property |
I have never stayed in a Hyatt house at Mt Lauren, but my experience with other Hyatts , is that the Hyatt house is intended for more extended stays they usually have bigger rooms and more amenities, such as fully... More
1
Vote
Beverly S
30 June 2016|
Answer
Response from Devon R | Property representative |
We do allow small dogs and there is a $75 non-refundable pet cleaning fee applied to deep clean the room upon check-out. Please let me know if you have any further questions regarding our pet policy.
0
Votes
Room Tips
"Higher may be better. Kids were running all over the place past midnight. I heard it; my wife did not."
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"Higher floors will be more quiet."
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"ask for a quiet room on an upper level"
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"Look for higher floors. The reception area always seems to have people."
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