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DoubleTree by Hilton Hotel & Suites Jersey City

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DoubleTree by Hilton Hotel & Suites Jersey City
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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Jersey City
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Showing 1,146: English reviews
Houlton, United States
Reviewed 2 weeks ago

I always remember my Grandfather using the expression “service with a smile.” As a young child I did not really understand this phrase but now clearly understand what it truly means. As a Consultant I have stayed at the Double Tree on Washington Boulevard many times. From the very beginning of my stays, I have been met/greeted with your highly...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynthia H
Salt Lake City, Utah
Reviewed 2 weeks ago

Firstly the Good Points 1. Extremely good Cookies 2. good entrance 3. Good Bedding and Bathrooms 4. Quick check in Cons of Staying here : When we checked in 1. The Room which was given (911) was messy and the fridge was having cans of the earlier guest. NOT acceptable 2. They changed our room to 1012 which had a...

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Helpful?
Thank modinish29
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear modinish29, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we’re working with our team to ensure the situations don’t happen again. We’ll reach out to you shortly to further assist and if you return to our area, we hope you’ll...

Avenue, Maryland
Reviewed 2 weeks ago

They gave us the wrong room at first but they corrected that immediately. No complaints. We came in to see the Christmas lights in NYC and had a great stay here. We caught the PATH rail going into NYC and had no problems. The PATH rail is 3 blocks from the Hotel. We also went to the Mall that was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank aletaf2017
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear aletaf2017 - Thanks so much for sharing! My apologies for the mishap with the initial room assignment, though I am pleased to hear it was corrected immediately. I'll share your comments with the team. I am so glad to hear you enjoyed your visit. The holiday season in NYC is magical, and we are honored that you spent some...

Williamsburg, Virginia
Reviewed 2 weeks ago

Outstanding hotel! Staff was wonderful from the front desk, housekeeping and the restaurant. The restaurant menu was amazing and the food divine. We ate three breakfasts, one lunch and one dinner during our stay. This is definitely not what we would normally do but the food was too good to pass on.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MTopping64
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, MTopping64 - Wow, thanks for the terrific feedback! Our team is what makes DoubleTree Jersey City a special place, so it is great to hear you were able to interact with some many of us. I am especially excited to hear your comments regarding our restaurant. Improving the quality, value, and service of our restaurant was a major focus...

London
Reviewed 2 weeks ago

Standard mid-range hotel handy for people who need to be in New York, but prefer not to pay Manhattan prices, as it is very close to the Path station to Downtown and Midtown. Rooms are very generous and equipped with coffee maker, iron and ironing board, though not shower caps or anything to clean your shoes. Staff are pleasant and...

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Helpful?
1Thank DavidLennon
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, DavidLennon! Wow, what a great review! Thank you for taking some time to share. It seems you experienced much of what makes our hotel special... the best team in the business, and of course our unbeatable chocolate chip cookies! Thank you for choosing DoubleTree Jersey City. We will have warm cookies here waiting for your next visit! Sincerely, Adam...

Wollongong, Australia
Reviewed 2 weeks ago

We stayed here for four nights and were really impressed by the hotel and service. The hotel is close to a shopping mall and the PATH station which has a regular, fast service to NYC. Rooms are spacious, clean and comfortable and we had a wonderful view of Manhattan. We had dinner one night in the restaurant and the service...

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Helpful?
1Thank austravel47
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear austravel47 - Thanks so much for taking some time to share your experience. As you mentioned, we truly believe we are the best value in Jersey City, and our convenient location in many ways extends the range of that value to include hotels in Manhattan as well! We are thankful you chose us, and look forward to seeing you...

Tampa, Florida
Reviewed 2 weeks ago

The Good: Location next to Path station and a shopping mall. The Bad: You get what you pay for. Not the best front office service, and one cellphone power bank got "lost" from our room (if you know what I mean). Claim submitted in December2, still no feedback or resolution on month after. seems guest are not that important. Long...

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Helpful?
Thank mik00725
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, mik00725 - Thank you for taking some time to share your experience. I'm pleased to hear you enjoyed our stellar location, and hope you had a chance to take advantage of all Jersey City has to offer. It seems there were a few issues during your stay which are regrettable. First, I can understand how frustrating it is when...

Roland
Reviewed 2 weeks ago via mobile

This is the second time we have stayed at the Doubletree and we were pleased with our choice. The trainee at the desk was very helpful in getting us the right room for our stay. She spent at least 10 minutes getting us the right combination to fit our needs. Although the price of the room is high by midwestern...

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Helpful?
Thank James K
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, James K - Thanks so much for taking some time to share your experience. We are pleased to have had you with us twice now, and hope to see you much more in the months and years to come. By the way, it is great to hear our new team member, Da'ryl, was helpful while assisting you. She has...

Boulder, Colorado
Reviewed 2 weeks ago

The staff here were very friendly and helpful, including those working in the restaurant. My family and I came about 20 minutes before breakfast closed one morning and instead of making us choose from what was left (very little) of the buffet, they offered to make us an extra plate of french toast sticks and waffle sticks. Really above and...

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Helpful?
Thank hare2195
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear hare2195 - Thanks for the terrific feedback! Our breakfast team does a great job taking extra special care of our guests, so it is no surprise to me to hear they went above and beyond. That said, it's delightful to hear they made your day. We are so thankful for the feedback, and excited to hear you enjoyed your...

New York
Reviewed 3 weeks ago

any hotel that's charging for wifi in this day in age should be ashamed of themselves and boycotted. And who designed these god-awful room setups? The layout is so unconventionally inconvenient... been here for 15 minutes and despise these owners with a passion for deciding to upset what's considered a basic service today... might as well charge for water use...

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Helpful?
Thank SGIM43
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear SGIM43 - I am sorry to hear you were unhappy with our wifi offering. There is a simple way to be awarded complimentary wifi at our hotel, and the process could not be easier... join our HHonors program! Wifi is among the MANY perks our HHonors guests enjoy every day here, and all you have to do is sign...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Jersey City

Address: 455 Washington Boulevard, Jersey City, NJ 07310
Region: United States > New Jersey > Jersey City
Price Range: ₹ 11,606 - ₹ 23,554 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Jersey City 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Hotels.com so you can book your DoubleTree by Hilton Hotel & Suites Jersey City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Jersey City
Doubletree Jersey City
Doubletree Hotel Jersey City
DoubleTree By Hilton Hotel & Suites Jersey City New Jersey
Hotel Style:
#2 Family Hotel in Jersey City
#3 Business Hotel in Jersey City
#5 Romantic Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Jersey City staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Jersey City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors 10, 11 or Penthouse have more views”
 of 5 bubbles DavidLennon, 4 Jan 2017 | Read review
“We had a 12th Floor Hilton Honors room facing Manhattan. The view was fantastic.”
 of 5 bubbles austravel47, 3 Jan 2017 | Read review
“Get a higher floor room”
 of 5 bubbles mik00725, 3 Jan 2017 | Read review
“INQUIRE with this hotel before you book where the elevator shaft rooms are. I was in 807.”
 of 5 bubbles BobbyIceCubes, 27 Nov 2016 | Read review
“Corner suites are okay. Better to check website room77 for better rooms”
 of 5 bubbles BizVisitor, 4 Nov 2016 | Read review
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