We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsjob sitesmall kitchenwashing machinejersey gardens mallnyc visitneed arisesthe general managerclose to the airportnew yorknewark penn stationmall across the streetan airport hotelpetsmicrowavemillsrubyhop
The staff was the best part of my visit Iris and Amanda the woman at the front desk are always ready and willing to help in anyway they can. They were willing to help anyway they could i had a issue with my rooms lamp...More
Thank Jordan B
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 1 November 2017
Jordan, on behalf of our team at Extended Stay America, thanks for the excellent review! We are thrilled to read about the great service you received from our associates and how their actions exceeded your expectations. I will be sure to share your compliments with...More
like the kitchen ,,rooms are very clean , lobby is clean, they also have the shuttle to the airport which is great, good location mall across the street also restaurants close by
will be back soon for business
Thank jackie a
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 28 October 2017
Jackie, thank you for staying at Extended Stay America. We are delighted to read you liked all the aspects of our hotel, especially our courteous service and convenient location. We appreciate your business and look forward to welcoming you back soon.
The only thing inviting about this property is the price.
There is no real lobby just a large hole in the wall through which you interact with the staff. They leave internal doors open so you can see, hear & smell the industrial laundry. There...More
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 24 October 2017
It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More
Well, it took 10minutes to get checked in. They didn’t stock the room with eating utensil at all. I told them I’d be back in a couple minutes to pick them up. They did not have them ready. They said, they’d bring them up in...More
Thank Lloyd N
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 19 October 2017
Lloyd, thank you for your candid review. We're sorry we provided you with inferior service and inconvenienced you in any way. We have shared your concerns with our staff, and we are taking appropriate measures to ensure these issues are not repeated. Thanks again for...More
We stayed here the night before our flight back home. It is really close to the airport in a cluster of similar hotels. The hotel seemed to specialize in people who had fallen on bad times. The lobby and halls smelled of cigarette smoke, though...More
Thank Peter A
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 18 October 2017
Peter, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes...More