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Extended Stay America - Mt. Olive - Budd Lake

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Extended Stay America - Mt. Olive - Budd Lake
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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

The room was neat, but not clean. The counter had some stains and I found a couple of hairs both in the kitchen and bathrooms areas. The sheets and blankets were not not soft or luxurious. The extra blanket that I received from the front desk seemed government issued. The hotel has very thin ceilings/walls. At around 7am on a... More 

Helpful?
Thank Nicole C
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room, the internet and our grab-and-go breakfast did not meet your expectations. As this hotel’s manager, I can assure you that I have discussed your comments with our team to ensure an... More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Breakfast is basic but adequate. Staff are very friendly and accommodating. Rooms are spacious and include full size fridges, microwaves, and stovetops. The free internet is annoyingly slow, but if you spring for the paid internet (cheap if you're staying for awhile) it's pretty fast.

Helpful?
Thank JustAnotherRollingSt
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

It is so rewarding to see that you had an excellent experience at our hotel. It is pleasing to read your comments about your staff and the room being to your liking. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

1 review
Reviewed 13 October 2016

We've had a problem with our room keys everyday that we've been here. Tonight we waited an hour to get into our room because the 1 employee on staff was no where to be found. After calling numberous times and finally calling corporate, the employee finally showed up to fix our key cards with a disgraceful attitude. She then sat... More 

Helpful?
Thank Bethany V
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

I appreciate you bringing your experience to our attention. Please accept out most sincere apologizes for the customer service and cleanliness issues you described. Your feedback is extremely important to us, so thank you for sharing. If you would like to speak to me directly, please contact me, at mto@extendedstay.com and we can speak directly. We would love to have... More 

Travellers are raving about these Budd Lake hotels

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016

The hotel room was a pet room and not clean. We need to start asking if its a non-pet room as well as non-smoking room. Didn't have an acceptable alternate room. The breakfast offering was no better than vending machine snacks. The area is quiet but room above was noisy.

Helpful?
Thank Charles S
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

Thank you for providing us with details about your stay. I am so disappointed that there were cleanliness issues with your room and that our grab-and-go breakfast did not meet your expectations. Please accept my apology. In response to your feedback, I will be addressing the issues you described with my staff. I am grateful for the feedback you provided... More 

New York City, New York
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2016

This is a no-frills hotel (e.g., no pool, fitness center, business center), but I expected the internet to work well. It was unusable. I spoke with the manager, who said they had recently upgraded the system and were having serious problems with guest access, You better have a personal hotspot if you want coverage. The free "breakfast" consists of granola... More 

Helpful?
Thank Skeelove
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were having issues with the internet and our grab-and-go breakfast did not meet your expectations. Thanks to your feedback, we can continue to work on providing an exceptional stay for... More 

ludapeck
2 reviews
Reviewed 15 August 2016

The hotel was decent although the beds were a little uncomfortable. The door to our room wouldn't shut properly. After leaving the room for only minutes we came back to find that property had been stolen from our room. We notified the front desk but they did absolutely nothing and acted as though we were making it up.

Helpful?
Thank ludapeck
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that you had an unpleasant experience at our hotel. As this hotel’s manager, I can assure you that I have spoken with my staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very... More 

Cuenca, Ecuador
Level Contributor
3 reviews
Reviewed 12 August 2016

I spent a month here while dealing with the aftermath of my Mom's passing. It was a stressful time but the staff was wonderful. Gina and Tom in particular were always helpful and pleasant. I liked that the hotel was within range of restaurants and shopping, and the kitchenette allowed me to save a lot of money over the course... More 

Helpful?
Thank WanderingSouthward
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

Thank you for taking the time to write a review about your experience. I'm glad we were able to provide you with excellent accommodations and service through a trying time in your life. It is also great to see our location was beneficial and you saved money by using our fully equipped kitchen in your room. Thank you again for... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2016

I need a room bad, actually two rooms. I booked one through Hotels.com, and when I got to the hotel, I asked for another one when I found that they only had two double beds. The room smelled like cigarettes and urine. Our non-smoking room smelled like we were sleeping in an ashy ashtray. The bathroom had a urine-soaked wood... More 

Helpful?
2 Thank Michael S
Thurmont, Maryland
1 review
Reviewed 1 August 2016

Gina was great! After having spent 2 nights at a sub par hotel while in town for a 16-18 Babe Ruth tournament, we went hunting for a new place. Gina was accommodating for not only me but for all our parents. She went out of her way to help us. Gina even went so far as to come to an... More 

Helpful?
Thank rntracey109
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

We appreciate you taking the time to share your experience. I am pleased to read how you were well accommodated by our staff. Gina will be informed on the amazing job she is doing. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

belleville,nj
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2016 via mobile

We stayed here for 1 week. The only good thing about this place is they accept dogs. Other than that I would stay away. The rooms are very outdated. They supply u with nothing in the room and the public laundry room is filthy. There definition of continental breakfast is oatmeal, coffee, and granola bars. The staff is not very... More 

Helpful?
1 Thank reddhot27
Manager_11525, Manager at Extended Stay America - Mt. Olive - Budd Lake, responded to this review

Your feedback is very important to us, thank you for sharing. I'm sorry to hear that your stay was not a pleasant one and that you didn't like our grab-and-go breakfast. I will be sure to definitely address our staff on how to offer excellent customer service with. We hope that you will give us the opportunity to provide you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Mt. Olive - Budd Lake

Address: 71 International Dr S, Budd Lake, NJ 07828-4400
Region: United States > New Jersey > Morris County > Budd Lake
Price Range: ₹ 4,977 - ₹ 7,364 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Mt. Olive - Budd Lake 2.5*
Number of rooms: 107
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Questions & Answers

Questions? Get answers from Extended Stay America - Mt. Olive - Budd Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a room on a higher floor so that you don't hear the people staying above you.”
 of 5 bubbles nicolecS1622XW, 14 Nov 2016 | Read review
“Ask if it is a non-pet room.”
 of 5 bubbles charlessB4299WU, 26 Sep 2016 | Read review
“There are some rooms that are a bit larger, check them out if you're a couple. The extra footage makes good sense.”
 of 5 bubbles howsthings, 17 Jul 2016 | Read review
“all rooms are great for all occasion.”
 of 5 bubbles 739josephj, 26 Jan 2016 | Read review
“You can book on the first floor without having to worry about noise - we had a room facing the parking lot and didn't hear a peep!”
 of 5 bubbles 11Benjamin, 4 Jan 2016 | Read review
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