We have no complaints about the room, the food, or other elements of our stay. The only exception: You must request your room to be cleaned, and there is no weekend room cleaning available. This seems crazy. It is time to return to normal hotel operations and standard daily cleaning.
Fairly new and updated hotel. Staff was friendly and helpful. Upgraded rooms before arrival. Room (1st floor) were clean and comfortable. Large fridge, dishwasher and plenty of cookware. Pillows weren't high quality. Breakfast is limited take away boxes and additional grab items...plenty for a nice meal on the go. Wawa down the road if you need more. Highly recommend the Home2 Suites over surrounding Hilton properties. Easy highway access and plenty of nearby restaurants. McGuire AFB is an easy 30 minute drive.
The room itself was nice however we were very disappointed that our group could not use the pool. We specifically book certain hotels for the use of the pool. We were only staying at the hotel one night so when we arrived at around 7 pm we wanted to get the kids in the pool however we were told that it was closed for maintenance but there was no one around. Then it opened at 8pm and closed again by 8:05. There was a confrontation between a guest at the pool and male employee and the male employee immediately closed the pool and kicked all the guests out. Then there was a confrontation between the front desk and the same male employee. Then there was a yelling match between the male employee and another employee. Then the police were called. All of this happened in front of LOTS of children. We were there with several groups of children from all over for a baseball tournament. All the children were not only saddened that they couldn’t use the pool but frightened by the confrontation and police presence. We are all very disappointed. It was an awful experience and made us all feel unwelcome and uneasy.…
The worst Hilton location I’ve ever stay at… if ‘doing the bare minimum and just enough to get by’ was a hotel, this would be it! Hallways stayed dirty and housekeeping was inconsistent with only allow 1 day for service per week no matter the occupancy.
Walked in room and noticed a couple dead flies in bathroom. I thought that was weird, but whatever I'm not that picky. I went in the bedroom and there were at least 30 flies in there. Went back to front desk and reported it. He gave me another room, but otherwise no comment on the flies. No explanation, no apology, nothing. New room thankfully had no flies, but was still run down. Soap dispenser in shower did not work. Tiles cracked. Walls beat up. Very unimpressed with the hotel. Would never stay here again.
Most of the amenities were not available during our stay. The pool was closed, claiming the chlorine was too high. The exercise room was closed. The outside fire pit was not working. We could not get clean towels unless we brought the used towels to the front desk. There were only 2 towels in the room, even though I reserved the room for 3 people. We chose this hotel for the amenities, but nothing was available during our stay, yet we still paid the same price.
The room was Beautiful and the stay was wonderful I will stay there again but I had one small problem when we got up to leave out in the morning the housekeeper “did not” put more towels in the room so we was without towels for the night and I did ask her to put some in
Was not happy they could not check us in until after 3 when we had a wedding at 4 and our room was never ready until after 4 so we had to find a different place to get ready. The staffed acted like it wasn’t there problem
The room is a great size allowing for one not to feel cramped The amenities including the pool which was closed due to bacteria was disappointing It is not that difficult to keep a pool clean When I booked I was misinformed that breakfast would be full hot when it was “grab & go” translation bagels cheese & yogurt This location has potential that it fell short of
I am impressed. Very clean place. Rooms are comfy. The area is quiet and family friendly. Basketball area and lounge area outside. They also have a fire pit in the front which is pretty cool. I only stayed one day but it was an amazing stay! I would recommend.