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La Quinta Inn & Suites Salem

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Traveller (26)
Room & Suite (35)
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Overview
  • Excellent21%
  • Very good28%
  • Average21%
  • Poor15%
  • Terrible15%
Travellers talk about
“room was clean”(25 reviews)
“free breakfast”(17 reviews)
“quiet area”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from La Quinta Inn & Suites Salem
Special Offer: Save up to 20%
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Offers from La Quinta Inn & Suites Salem
Special Offer: Save up to 20%
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)
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Traveller rating
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77
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57
53
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All reviewsroom was cleanfree breakfastquiet areahard boiled eggsmexican restaurant across the streetstay there againone night stayconvenient locationnice stayoff the highwaynew hampshirecanobie lakelqbostonaccommodations
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11 - 15 of 354 reviews
Reviewed 14 March 2018

the hotel lost power at night and throughout the morning. there was no backup generator. Hotel was still under construction so there was no access to the fitness center. There is no restaurant to eat at in the hotel.More

Review collected in partnership with La Quinta
Thank 285jerryo
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 15 March 2018

Jerry, We sincerely apologize for any discomfort that our renovation has caused. Your comments will be forwarded to our management team for review. We hope you will consider giving us another chance in the future to better your opinion, once our project is complete. Sincerely,...More

Reviewed 11 March 2018

Found everything to be very pleasant even though they were going thru a remodel, they were very pleasant and even took us on a tour of the new gym and kitchen and lounge areas. The room we stayed in was very comfortable and clean.

Review collected in partnership with La Quinta
Thank X8539KHgailb
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 12 March 2018

Dear Valued Guest, Thank you for sharing feedback about your recent stay at our property. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Diana - LQ Customer Care

A TripAdvisor Member
1
Reviewed 10 March 2018

Hotel under construction. Not alerted until check in. Check in was in a closet sized room and crowded with multiple guests. Asked for car information which is strange since no other reason for someone to park there. Told hotel construction only on first floor. Construction...More

Review collected in partnership with La Quinta
Thank A TripAdvisor Member
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 11 March 2018

Dear Valued Guest, Thank you for sharing your feedback about this recent stay at our property. We are very sorry you were unhappy with our hotel and will keep your comments in mind while we continue to hard to work to improve the guest experience....More

Reviewed 10 March 2018

Good times. Lobby was under construction but staff made accommodations and it worked out fine. Rooms were clean and spacious. Convenient location. Quiet area. Price was affordable. Overall, this worked out well for my needs.

Review collected in partnership with La Quinta
Thank 679tylerb
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 12 March 2018

Tyler, Thank you for your feedback. We appreciate you staying at La Quinta Inns and Suites and hope to see you again! Sincerely, Diana - LQ Customer Care

A TripAdvisor Member
1
Reviewed 10 March 2018

I booked online and there was NO mention of renovations being done. Huge issue when arriving for a relaxing weekend. I checked out after 1 night and changed hotels! Dish went out as well as lights. Def call ahead! !!More

Review collected in partnership with La Quinta
Thank A TripAdvisor Member
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 11 March 2018

Dear Valued Guest, Thank you for taking the time to share your review. We apologize that you were not informed of our renovations prior to arriving to the hotel and for any inconvenience that may have been caused you. We hope you’ll stay with us...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 95 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (35)
Pool & Beach (1)
Questions & Answers
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SLRSgrl
7 July 2015|
AnswerShow all 4 answers
Response from tyounglpn | Reviewed this property |
I stayed overnight here in May for a wedding. My room was very clean. I checked everywhere before I unpacked! Had no issue what so ever ! Definitely will go back!
2
Votes
Room Tips
"Just Don't."
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"Ask for an upper floor."
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"Upper floors - renovated ones as of June 2017"
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"I always ask for an upper floor away from elevators"
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