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Holiday Inn Portsmouth

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Holiday Inn Portsmouth
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Portsmouth
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Showing 332: English reviews
Oakland, ME
Reviewed 11 August 2016

I am a frequent traveler (mainly for business) and this is the worst Holiday Inn I've stayed in. The *only* one where breakfast wasn't included for a business traveler. Inexcusable. And when I brought my displeasure to the front desk upon discovery, I asked to speak with the GM about this policy. I never did hear from GM or any...

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Helpful?
Thank DCNewsMan
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

DCNewsMan, thank you for taking the time to provide us with your feedback. We do take guest feedback very seriously and feel like it is the only way we are able to continuously improve the satisfaction of our valued guest.

Rahway, New Jersey
Reviewed 9 August 2016

When i come thru Portsmouth i usually end up here. All the rooms are comfortable and clean, staff is helpful and courteous, Wifi is very good and this hotel is right off the highway. I recommend this hotel

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Helpful?
Thank TOMMY C
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

Tommy C. Thank you for being a loyal guest! I am glad to hear that you enjoy our rooms and and our staff! See you next time! Shannon F. ~ Guest Services Manager

Live Oak, Florida
Reviewed 7 August 2016

This Holiday Inn is a typically nice Holiday Inn. The staff was very courteous and helpful. The pub was cozy, comfortable and the food was good. Service was efficient even with only one waitress. Our room was very clean. One puzzling thing was an easy chair that was in disrepair. It had a faux leather seat which was torn in...

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Helpful?
Thank Jay N
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

Thank you Jay N for the kind review! I am happy to inform you that we are in the process of purchasing new chairs for all the rooms! We are just waiting on some finishing touches on the design!

Duxbury, Massachusetts
Reviewed 3 August 2016

We had about 38 people stay here for my daughter's wedding and had all great reviews. I didn't hear anything negative from either of the families or friends. The staff was awesome and accommodating. We decided last minute to hold a departure breakfast for everyone. Jason, the manager pulled this together in a day and made it a great to...

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Thank nalehpr
Fort Collins, Colorado
Reviewed 1 August 2016

Our family of three stayed here for one night while on a driving trip. We generally prefer Holiday Inn Express over Holiday Inn on trips like these since breakfast is included, plus we just don't require conference rooms or other business related services. Our room was fine, although the bathroom was remarkably small. Breakfast was not included, so we ate...

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Helpful?
Thank Live4VacationTrips
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

Thank you Live4VacationTrips for your feedback. I will pass your comments on to the rest of the management team so that we can address the staffing and elevator issues. We believe in continuous improvement and guest feedback is a great way to keep that going!

Chesapeake, Virginia
Reviewed 28 July 2016

Elevator is probably biggest issue. 1 elevator. We ended up taking the stairs when we could because it was much faster. Young girl working the front desk during the day n Thursday July 21st was very nice and very helpful. Not so much the case for the other lady who was working the very early morning (around 5:30 am) on...

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Helpful?
Thank Shopcoup
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

Thank you Shopcoup for taking the time to give us your feedback. I will be addressing your concerns with our housekeeping staff and making sure this is not an ongoing problem. As for the staff, I will make sure to recognize these two employees on great customer service!

Wilmington, North Carolina
Reviewed 26 July 2016

We travel to Maine every year, flying into Boston for better flights and driving north. This is the second one stay we've booked as we love the location: far enough north from Boston and right across the bridge to Kittery Maine. I find great rates here at an easy on/off location form I-95. The hotel is clean and maintained. It...

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Helpful?
Thank NCluvs2travel77
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

So happy to hear you enjoyed your stay with us NCluvs2travel77! Thank you for being a loyal customer and we look forward to seeing you the next time around!

Hamilton, Canada
Reviewed 26 July 2016

I was at this location a few years ago, and stayed there twice in the last two weeks and can attest that they've recently renovated and it's much improved. Great service, clean rooms and located very close to the interstate.

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Thank RM1Paris
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

RM1Paris, I am so glad you can see improvement in the hotel. We are working hard at taking the steps needed to improve the hotel and our guest experience!

Reviewed 25 July 2016

As another reviewer stated, the Front Desk employees couldn't have been nicer, BUT THE HOTEL IS OLD, TIRED, IN A GENERAL STATE OF DISREPAIR, AND NOT PARTICULARLY CLEAN. To be specific: In my room there was an easy chair with ripped upholstery (the seat was actually shredded with stuffing popping out), the wall paper was peeling off the wall under...

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Helpful?
2Thank summerlover19
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

Summerlover19, I sorry for your disappointment in our hotel. I want to ensure you that we are taking your feedback very seriously and are addressing your concerns.

Ely, United Kingdom
Reviewed 24 July 2016 via mobile

We really regretted choosing this hotel. Our beds were uncomfortable, the bathroom was one of the smallest hotel bathrooms that I have ever experienced, and generally the room was not particularly clean. The hotel has only one lift so you spend minutes of your life waiting for it. In summary, best avoided.

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Helpful?
Thank Stephen W
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this review

Thank you for taking the time to give us your feedback. I am sorry you were disappointed in your stay at our hotel. We are planning on renovation in the near future and will be taking your comments into consideration.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Portsmouth! Our hotel features 130 first class guest rooms just of I-95 at the intersection of Route 1 and the Spaulding Turnpike. Our guests may enjoy a heated indoor pool, fitness center and game room, as well as free wireless high-speed Internet. Our own Cranberries Restaurant serves popular American cuisine and is open for breakfast, dinner and room service daily. Kuzzin's Lounge offers a more casual atmosphere with a lighter selection of great food and drinks. Don't forget, Kids Eat Free with a paying adult. The Holiday Inn Portsmouth is conveniently located near historic downtown Portsmouth, the Kittery Outlet Malls, Water Country and New Hampshire and Maine's greatest beaches. We are just minutes from the University of New Hampshire and UNH's Whittemore Center. On property, we have 7 function rooms for business meetings, social events, sports teams and much more. We can accommodate up to 100 people for a banquet and up to 150 people for a business presentation. The Holiday Inn Portsmouth is great for both the business traveler and those just looking to escape. Remember, Relax, It's Holiday Inn. ... more   less 

Additional Information about Holiday Inn Portsmouth

Address: 300 Woodbury Avenue, Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: ₹ 7,069 - ₹ 14,531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portsmouth staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Portsmouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good!”
 of 5 bubbles Jicky28, 15 Dec 2016 | Read review
“low floor to avoid slow elevator”
 of 5 bubbles TIm902106703, 18 Aug 2016 | Read review
“Lower floors mean you can take the stairs and not wait forever for the elevator.”
 of 5 bubbles Live4VacationTrips, 31 Jul 2016 | Read review
“Stay down the hall, and avoid the room by the elevator. ...”
 of 5 bubbles 565Rick1958, 4 May 2016 | Read review
“Handicapped rooms”
 of 5 bubbles Rick5189, 25 Apr 2016 | Read review
5 of 5