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Sheraton Portsmouth Harborside Hotel

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Sheraton Portsmouth Harborside Hotel
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1,191 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Portsmouth Harborside Hotel
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Showing 1,167: English reviews
East Hampstead, New Hampshire
Reviewed 29 March 2015

We had booked a room for one night on March 28. Checked in at appx 630pm, the person working at the front desk advised us that it was going to be a few minutes because maintenance was fixing a water leak in the room. We were sent upstairs to the bar and were told that drinks would be complimentary. After...

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Helpful?
1Thank Steveo1759
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Steve01759 - Thank you for taking time to share your experience with our staff here at the Sheraton Portsmouth Harborside Hotel. I want to again apologize for the issues that prevented you from being able to enjoy accommodations here with us. As you experienced, we work extremely hard to take care of guests no matter what the situation. With...

Billerica, Massachusetts
Reviewed 29 March 2015

This is actually our 2nd time at this lovely hotel on a marriage retreat. We love how you can walk to everything around Portsmouth from here. There are lots of great shops and restaurants nearby. We were greeted warmly by the front desk and given a bag of delicious Lindt truffles. Our room was spacious and clean. The beds very...

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Helpful?
Thank travel5bugEuro
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings travel5bugeuro - Thank you for your multiple visits to the Sheraton Portsmouth Harborside Hotel and for sharing your feedback and experience with others. We take great pride in being able to meet the requests and asks of our guests to create memorable experiences. Our staff also works tirelessly to provide warm and caring service to all of our guests...

Hartford, Connecticut
Reviewed 24 March 2015

My wife and I spent the weekend at the Sheraton Harborside. I knew it was going to be a great experience from how I was treated when I made my reservation. Micah Kraft was helpful and accommodating in a way that made me feel welcome before we even arrived. Upon arrival, Marissa continued the hospitality when she checked us in,...

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Helpful?
Thank Mike C
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Mike C - Thank you for sharing your experience with others about the Sheraton Portsmouth Harborside Hotel. It is our core mission to provided memorable and personalized service to all of our guests. We are able to accomplish that through outstanding and commuted team members such as Micah, Marissa, and John. It is individuals like them that allow us...

Methuen, Massachusetts
Reviewed 24 March 2015

We went on a Marriage retreat with lots of other couples. The people at the front desk greeted us with warm smiles and gave us a small bag of Lindt chocolates. The people that worked there were friendly. There was complimentary Starbucks coffees and teas. We went on a cold weekend so we enjoyed being inside and keeping warm. The...

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Helpful?
Thank Tyna123red
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Tyna123red - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. I am glad that you enjoyed the couples retreat here in Portsmouth and enjoyed our warm and welcoming environment. Please come back and visit us anytime to enjoy more of our hotel and all that Portsmouth has to offer! Warm Regards, Tristan

Stratham, New Hampshire
Reviewed 22 March 2015 via mobile

My husband and I got to enjoy a night away in our own hometown without the kids at the Portsmouth Sheraton. John, at the front desk, was super accommodating and, when he saw my husband was in the military, upgraded us to a club level room with a harbor view. It was the perfect way to celebrate our March birthdays...

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Helpful?
Thank Feedbag
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Feedbag - Thank you for sharing your experience with us at the Sheraton Portsmouth Harborside Hotel. We are always pleased to provide a great experience to our local patrons. So often we don't take time to enjoy the jewels and treasures of our own hometown and I am pleased that you chose to do that with us. John is...

Dedham, Massachusetts
Reviewed 22 March 2015

Two friends and I wanted to get away for a fun and relaxing weekend...this was the place to stay. The team at the hotel made our stay there all of that and more. The 3 young men who welcomed us at the valet area were so pleasant and helpful. At the check-in desk, we were greeted by Marissa who was...

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Helpful?
Thank Tammy B
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Tammy B - Thank you for writing a review of your experience at the Sheraton Portsmouth Harborside Hotel. We are pleased that you and your friends found us to be an ideal destination for your weekend getaway. We pride ourselves on providing a memorable experience whether you are traveling as a couple, with family or as a group of...

Reviewed 22 March 2015 via mobile

My wife and I spent a weekend alone together without the kids, and this place was fabulous.The hotel staff was friendly and very accommodating, we stayed on the top floor called the club level, the room had a kind size bed and being on the club level you get a pass to go to a special room called the club...

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Helpful?
1Thank therealhammer13
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings thereallhammer13 - Thank for taking time to share your experience with others at he Sheraton Portsmouth Harborside Hotel. New pride ourselves on providing Starwood class service and memorable experiences! We are a great destination for couples retreats and do our best to make it a special experience. Thank you again for sharing and please come back and visit us...

Reviewed 19 March 2015

The new Manager of the Sheraton Harborside must be a DOG LOVER!!!! We had visited this property for many years with our dog and were quite pleased but last year all of that changed. For some reason, having a dog meant having a bad room. I expressed my disappointment to the property manger after this happened for two visits. Come...

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Helpful?
Thank Patti S
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Patti S - Thank you for taking time to share your feedback about your experience at the Sheraton Portsmouth Harborside Hotel. We heard you and we're happy, as we always are, to react to our guests feedback. I am pleased that your latest experience was a positive one. We value all of our guests, even our four legged ones....

Kennebunkport, Maine
Reviewed 11 March 2015

I feel bad giving a hotel four stars instead of five - especially when I like it - but I have to be more careful how I hand these out - and while this place had nothing wrong with it - it is not a five star property. Those are the Four Seasons and Ritz Carlton's of the world. But...

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Helpful?
1Thank MaineEXPTraveler
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings MaineEXPTraveler - Thank you for taking time to share your feedback about your experience here at the Sheraton Portsmouth Harborside Hotel. We strive to exceed all of guest expectations and I am glad that you found us to be the best place in Portsmouth to stay. I hope that you have the opportunity to come back and visit us...

Agawam, Massachusetts
Reviewed 10 March 2015

Up here on business and new to the area, the team was great at welcoming me to Portsmouth, NH. Alex F (of the staff) was awesome/instrumental in helping me plan my trip with little to no effort/hassle. They recommended great places to go and eat and were a tremendous resource. A++ service! The eco-friendly option substituting room service for added...

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Helpful?
Thank Steven C
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Steven C - Thank you for taking the opportunity to recommend the Sheraton Portsmouth Harborside Hotel to fellow travelers. We work tirelessly to ensure our guests satisfaction and with team members like Alex it puts us ahead of our competition. Thank you again for your feedback and recommendation and we look forward to hosting you again when your journeys...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market Street, Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: ₹ 8,586 - ₹ 23,880 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
11 questions
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club floor is quiet with access to Club amenities. The hotel location is within a short walk to everything the city has to offer.”
 of 5 bubbles midcoastjudy, 21 Feb 2017 | Read review
“Sheraton club floor is nice and quiet, and the pet floor is on 2”
 of 5 bubbles jillysp, 20 Feb 2017 | Read review
“we always valet park the car and it works out great. Being a loylaty member helps”
 of 5 bubbles 691gregoryw, 14 Feb 2017 | Read review
“the suites are privately owned and Not all the same...make sure you get an updated suite!”
 of 5 bubbles jml1838, 11 Feb 2017 | Read review
“3rd floor gives a bit better view of harbor”
 of 5 bubbles WSNCReview, 4 Feb 2017 | Read review
5 of 5