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Sheraton Portsmouth Harborside Hotel

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Sheraton Portsmouth Harborside Hotel
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1,177 Reviews from our TripAdvisor Community

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Showing 1,153: English reviews
Concord NH
Reviewed 5 days ago NEW

The Sheraton Harborside hotel is a wonderful location in Portsmouth NH - right across the street from the Piscataqua River, the boat launch for harbor tours and scenic tugboats, and within walking distance of literally scores of great restaurants. I was there on business but this is also a good choice for families with so much to do, any season....

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Helpful?
Thank pasch1
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings pasch1 - I am sorry that you found your room in need cof maintenance and not meeting expectations. We have renovated two thirds of our rooms and will be completing the last third starting at the end of January. I hope you will come back and see the updated rooms and again enjoy all of what Portsmouth has to...

Massachusetts
Reviewed 6 days ago NEW

Took an overnight trip to the Portsmouth area with my two teen aged sons for the holiday weekend. Found the hotel on TripAdvisor and the reviews looked promising. I did book on the hotels own website (it's just what I like to do). The hotel did not disappoint. Very friendly staff, very comfortable hotel and at an extremely reasonable rate....

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Helpful?
Thank pclMassachusetts
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings pclMassachusetts - Thank you for your positive review about your stay with us at the Sheraton. Portsmouth offer something for everyone as does the Sheraton. I hope you and your boys got to check out our pool and fitness center. if not, maybe on your next visit. We look forward to welcoming you back! Warm regards, Tristan

CALI
Reviewed 1 week ago

easy check in. had water and small snacks at check in nice lobby and hotel. walkable to dock, park is 20 minutes away main street with all the shops is 10 minute walk negatives- parking expensive (but knew that up front), parking in the whole town is expensive. rooms have thin doors.

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Helpful?
Thank fade32242
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings fade32242 - Thank you for sharing your experience at the Sheraton with others. We are close to all that Portsmouth has to offer. On your next visit you should visit Discover Portsmouth or the USS Albacore. Hope to see you soon! Regards, Tristan

Delafield, Wisconsin
Reviewed 1 week ago

During our trip, we met Christine in the Club Lounge. She was extremely friendly and went out of her way to make our evening special. After leaving the lounge, we found a surprise bottle of wine and a hand written note in our room thanking us both for our military service. We were very grateful. Christine made our trip very...

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Helpful?
Thank ericsarahwi
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings ericsarahwi - Thank you for writing about your expeirence with Christine at our hotel. She, like all of our associates, find special ways to take care of our guests and let them know how important they are to us. I hope you will return soon to see her and visit Portsmouth. Warm regards, Tristan

USA
Reviewed 2 weeks ago

After a stressful day, with just horrible weather, we decided to relax in the club lounge. Christine was amazing. She went out of her way to make sure we were comfortable, going out of her way to make me a cup of tea to help me relax. She was personable and kind. So glad we chose to stay in the...

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Thank mariuccias
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings mariuccias - Thank you for recognizing Christine, our Club Lounge associate, who makes it her mission each day to exceed guest expectations. We hopeyouwill come back and see us again soon and get to experience some of the great weather we often have here at the coast! Warm regards, Tristan

Mass
Reviewed 2 weeks ago via mobile

Portsmouth Sheraton is in a great location for walking around the town. Staff were friendly and accommodating. The hotel is very clean and quaint and was beautifully decorated for Christmas. There is a new restaurant on site. The hotel room was clean and accommodating. The bed was super comfortable! This hotel has almost everything one would need including a gym...

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Helpful?
Thank destinawoof
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings destinawoof - I am so glad you enjoyed your time with us at the Sheraton Portsmouth. It sounds like you got to experience alot of what the town and the hotel has to offer. I hope you come back in the summer months as it creates a whole different experience. Warm Regards, Tristan

Hurt, Virginia
Reviewed 2 weeks ago via mobile

Our family stayed one night here on our way to Maine. Check-in was quick and hassle free for this time of year. The room was adequate and clean. Our beds were comfortable. I would recommend staying here for two reasons. First, there's Starbucks in the lobby. Secondly, you are within walking distance to many shops and restaurants.

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Helpful?
Thank Poo1972
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Poo1972 - Thanks for sharing your positive feedback. Our location does allow our guests to enjoy all of Portsmouth with ease and convenience. You should come back next month and visit our Fire and Ice Festival which is also located within walking distance of the hotel. Warm Regards, Tristan

East Hampstead, New Hampshire
Reviewed 2 weeks ago

Nice weekend in Portsmouth. The Sheraton is a good choice but we did have a few concerns this visit. Found a very stained bathrobe in the closet and the water went from hot to cold in the shower. The staff is very good and helpful but these are not problem we should have run into.

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Helpful?
Thank Paul H
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Paul H - I am sorry to hear that experienced these issues during your stay with us. I invite you to connect with me personally via email at tharris@sheratonportsmouth.com or via phone at 603.559.2617 so I can address the issues you experienced. I do hope you will visit us again soon so we can create a more positive experience...

Laconia, New Hampshire, United States
Reviewed 2 weeks ago

My wife and I like to give ourselves a small treat after Christmas, and we chose the Sheraton Portsmouth for Christmas night, boxing day night and the 27th. Delightful is a good word to describe our choice! We booked directly with the hotel, received a better than Priceline cost per night, and the hotel over achieved expectations. We stayed on...

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Helpful?
Thank Dennis G
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Dennis G - Thank you for sharing your experience with us. I am so pleased that your Christmas treat exceeded expectations. The Club Level is the perfect way to elevate your stay and our staff, like Steve, are among the best in the business. I hope on your next stay you get to visit our pool area and take...

Reviewed 3 weeks ago

Good looking property in a really great location. The staff is THE BEST.....what every staff in hospitality should be! We were not completely happy with our suite and they bent over backwards to appease us. We had fun at the bar with Brad and the others working Christmas Eve. Christmas Day dinner in the restaurant was fabulous and cozy. All...

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Helpful?
Thank dinnerand
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings dinnerand - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel. We want all guests to leave satisfied and our team is the best at doing that. We appreciate you making us part of your holiday and hope you will be back soon to see us again! Warm Regards, Tristan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market Street, Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: ₹ 8,321 - ₹ 21,554 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Jetsetter so you can book your Sheraton Portsmouth Harborside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
11 questions
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be shy about asking for an upgrade if your room is shabby. Ask for a water view!”
 of 5 bubbles pasch1, 17 Jan 2017 | Read review
“a room over looking the water is specatacular”
 of 5 bubbles dennisg275, 2 Jan 2017 | Read review
“They are doing renovations beginning in the Spring on the suites...wait until they're finished if this is the type of lodging you desire.”
 of 5 bubbles dinnerand, 29 Dec 2016 | Read review
“No opinion”
 of 5 bubbles wearyman_12, 20 Dec 2016 | Read review
“Request a Deluxe room with two queen beds”
 of 5 bubbles Y8063XHkerryl, 17 Dec 2016 | Read review
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