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Sheraton Portsmouth Harborside Hotel

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Sheraton Portsmouth Harborside Hotel
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1,157 Reviews from our TripAdvisor Community

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Showing 1,133: English reviews
Reviewed yesterday NEW

We have been patrons of the Sheraton Portsmouth Harborside for maybe 15 years now. We hit a rough patch a few years ago as we choose the hotel for its convenience to downtown(ie park the car and walk to everything in the evenings then conveniently drive up or down the coast the next day), as well as the fact that...

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Helpful?
Thank Patti S
Reviewed 2 days ago NEWvia mobile

On 7th trip this year. Staff, accommodations and service have been perfect and friendly. Club level always graciously welcomed and served by friendly staff, with special shout out to Christine always willing to go the extra mile to make you happy with a snack or beverage.

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Thank Ew9800
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

Our room was very comfortable. The personnel were quite friendly. They are PET FRIENDLY, which was key to this booking. We did NOT check out pool or food, but hotel was clean, beds very comfortable. Not thrilled about $20/day parking, but net value of hotel was still quite good.

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Helpful?
Thank sgptraveller2014
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings sgptraveller2014 - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. I am pleased you enjoyed your time with us and we are always happy to host our four legged friends. Staff friendliness is the ky to our success. I hope you will be back soon to pay us a visit! Warm regards, Tristan

Concord, New Hampshire
Reviewed 1 week ago via mobile

We had Thanksgiving dinner in the restaurant and ordered from the set menu. My friend ordered prime rib and I ordered the haddock. We enjoyed the salads but when our waiter brought the meals out he brought both of us prime rib. I sent it back. I had to wait so long I told my friend to go ahead and...

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Helpful?
Thank lcheney46052
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings lcheney46052 - Thank you for sharing your experience at Two Fifty market. I am disappointed that we did not meet your expectations. I want to apologize that we got yor order incorrect and it impacted your holiday meal. I invite you to connect with me via email at tharris@sheratonportsmouth.com or via phone at 603.559.2617 so we can make this...

Attleboro MA
Reviewed 2 weeks ago via mobile

Decent hotel however my wife has bad asthma and when we arrived in our room we realized that the sheets had been washed with a strong perfume type detergent. The odor was so strong that i wondered if somebody used an excessive amount of perfume in the room. When ask if they could do anything for us the response was...

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Helpful?
Thank frozenrop5
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings frozenrop5 - Thank you for sharing your experience at the Sheraton Potsmouth Harborside Hotel. I am very disappointed in the lack of service you encountered. This is not our normal operating standard, as you can see by the countless other reviews praising our service oriented team. That being said I have shared your feedback with our team for follow...

Holland, Massachusetts
Reviewed 3 weeks ago via mobile

Here for a conference. Other attendees seemed grumpy, but I liked the place. Rooms are large and seemed recently upgraded. Nice features like tech cord plugs. I am SPG Gold so I suspect I had an upgrade that gave me a great view. Other attendees complained about no view. Location is perfect, I walked just a few blocks twice during...

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Helpful?
Thank terryw678
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings terryw678 - Thank you for sharing your experience attending a conference at the Sheraton Portsmouth Harbroside Hotel with others. I am pleased you had a positive experience. Our location to all that Portsmouth has to offer as well as our friendly staff make us a perfect location for conference attendees. I hope you will come visit us again possibly...

Florida
Reviewed 3 weeks ago

A great location in downtown Portsmouth. Stayed here on business. The rooms were nice and quiet. They have a nice breakfast in the restaurant. The restaurant has a small bar area. For lunch/dinner is a short walk to many restaurants downtown. There is a couple of local coffee shops nearby. This is a nice hotel to stay in to explore...

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Helpful?
Thank abc12345678993
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings abc12345678993 - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. I am pleased your experience was a positive one. We pride ourselves on providing memorable experiences that allow our guests to enjoy all that Portsmouth has to offer. I hope you will come back and see us again very soon! Warm regards, Tristan

Reviewed 4 weeks ago via mobile

The Hotel location, room, restaurant, bar, parking, were all fine. Our issue with this hotel and the reason we will not return, is that the in room entertainment was subpar. Specifically, the only movie channel was HBO and during the 2 days we stayed there was nothing of interest for us to watch. You CANNOT rent a movie. It rained...

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Thank john p
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings ohn p - Thank you for sharing your feedback about the Sheraton Portsmouth Harborside Hotel with others. I am glad you enjoyed many of the aspects of your stay but am sorry that the television options did not meet your expectations. We have over 50 channels and that line up does include Showtime in addition to many other cable...

Woonsocket, Rhode Island
Reviewed 4 weeks ago

A wonderful location in Portsmouth, easy access to the shops/bars/restaurants of downtown. Nice rooms, efficient staff. We used the added feature of being pet friendly, it all worked out well, would stay again. The only drawback I could observe is the parking being across the street from the hotel.

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Thank marcel l
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings marcel l - Thank you for sharing your feedback regarding your experience with us at the Sheraton Portsmouth Harborside Hotel. I am pleased you had a positive experience with us. We here at the Sheraton and Portsmouth have so much to offer our guests. I hope you will come back and visit is again soon! Warm regards, Tristan

Drogheda, Ireland
Reviewed 1 November 2016

We stayed here to attend a wedding which was held in this hotel. While we found the staff helpful we found the hotel a little in need of up dating ie. areas outside lifts and walkways to rooms. Our room was very nice and the bed very comfortable. The breakfast left a lot to be desired so much so that...

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Helpful?
Thank Balmac_10
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Balmac_10 - Thank you for sharing your feedback regarding your stay at the Sheraton Portsmouth Harborside Hotel. Portsmouth and the Sheraton combine to make the perfect wedding destination. We hope you come back again to see us and enjoy Portsmouth. Warm Regards, Tristan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market St, Portsmouth, NH 03801-3478
Region: United States > New Hampshire > Portsmouth
Price Range: ₹ 8,304 - ₹ 20,555 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from elevator”
 of 5 bubbles PeterH587, 29 Oct 2016 | Read review
“I am sure there must be rooms with water views.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
“Talk to the hotel staff directly prior to making reservations for any specifics.”
 of 5 bubbles michelleaO1959WZ, 18 Oct 2016 | Read review
“There are rooms w/water view....you may want to ask if one is available.”
 of 5 bubbles heyjude2992, 15 Oct 2016 | Read review
“Club Floor is worth the value”
 of 5 bubbles W3276TKkevinb, 10 Oct 2016 | Read review
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