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Fireside Inn & Suites

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342 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Ann Arbor, Michigan
Reviewed 10 August 2015

I was traveling by myself and needed only a safe, clean, basic room and that is what I received. It was quiet and I slept well. The room came with a Keurig, mini-fridge, tv, iron and ironing board. The bathroom was very basic and needed some repair but it was clean. The bedding and towels were clean. The towels felt...

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Helpful?
Thank A2Skater
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello A2Skater, I am sorry to hear that you did not enjoy your stay with us. I have never received a comment about our towels feeling like sandpaper before. They are 18 lbs towels which is considered a "higher" grade for the industry. We certainly did have a lot of construction workers during your stay with us and we did...

Boston, Massachusetts
Reviewed 9 August 2015

We arrived 4 hours before check in and were pleasantly surprised that we were able to get into our room early! The Inn has it's own restaurant, but that didn't stop the front desk staff from recommending GREAT restaurants and attractions to us (we asked and they were right on the money!) The hotel is clean, comfy and cozy! They...

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Helpful?
1Thank w0rldtraveler613
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello w0rldtraveler613, Thank you for taking a moment and sharing your review. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, Shawn Blanchard Assistant GM Fireside Inn & Suites West Lebanon, NH

Reviewed 9 August 2015 via mobile

Staff was very friendly. But the hotel needs updating. The room smelled like mildew and triggered allergies. We found a bug in the bathroom. Dust on the shelves. Breakfast was included and some of it was ok. But a lot of it was stale. Bagels were rock hard and fruit was slimy.

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Helpful?
Thank blankaam
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello blankaam, I am sorry to hear of your experience. I wish this was mentioned to us during your stay, as we would have corrected it right away. Please accept our apologies for your troubles. We hope that the next time you are in the area, you will be willing to give us another chance to show you that this...

Martinsville, New Jersey
Reviewed 4 August 2015

We had pre-booked the hotel. The guy behind the desk was chatty and learned that I was there to attend a funeral. He volunteered that they had a bereavement rate and suggested that I cancel my reservation so he could rebook us at the much lower rate. I've never had such great customer care at a hotel. The pool and...

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Helpful?
Thank Linda T
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello Linda T, Thank you for providing your review. We are sorry to hear that your visit was due to a loss, but we are happy to hear that we were able to make your time with us as enjoyable as possible. We hope that you will be back soon, under more pleasant circumstance. Sincerely, Shawn Blanchard Assistant GM Fireside...

An American living in Northwest England
Reviewed 29 July 2015

I was at a group meeting over two days at the Fireside. All the facilities were clean and obviously well-managed. The event facility was well lit and attractive. And the guest room I stayed in was spacious, clean and comfortable. It had all the small amenities I wanted - iron, hairdryer, mini-fridge and microwave, coffeemaker, good air conditioning, nice toiletries...

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Helpful?
Thank MJP-22
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello MJP-22, Thank you for sharing your experience and thoughts with us. It was our pleasure having you as our guest and we look forward to your next visit. Sincerely, Shawn Blanchard Assistant GM Fireside Inn & Suites West Lebanon, NH

Canada
Reviewed 29 July 2015

A medium sized hotel that is somewhat dated but a nice place to stay. This was the first time we ever stayed here and glad we did. Lots of character in this place that has a great lobby area, nice pool area, good restaurant, average rooms and overall seemed very clean.The pool has lots of room to sit and relax...

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Helpful?
Thank JDTravelCanada
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hi JDTravelCanada, Thank you for sharing your thoughts with the Trip Advisor Community. I am happy to hear that you enjoyed your time with us. The next time you are in the area, give us a call to book direct. Sometimes we have specials that are not available on Expedia or other travel partners. We look forward to your next...

Lakeville, Massachusetts
Reviewed 28 July 2015

I thought at first this hotel was a little pricy, but once our stay was over, I thought differently. Upon check in I was greeted right away by a very friendly clerk who promptly checked us in, explained the usual things, and gave us whoopee pies (that were delicious!) I was please when we found the room to be very...

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Helpful?
Thank momdukes16
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello Momdukes16, I am happy to hear that you enjoyed your time with us. The whoopie pies are delicious! Thank you for your review. We look forward to your next stay. Sincerely, Shawn Blanchard Assistant GM Fireside Inn & Suites West Lebanon, NH

Rockville Centre, New York
Reviewed 27 July 2015

We were pleasantly surprised. The staff was friendly, the breakfast superb and the room extremly clean. We even had a massage chair in the room which was a nice touch. We will definetly stay there again on our next trip to New Hampshire.

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Helpful?
Thank Mary C
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Thank you Mary C. We appreciate your kind words and hope to be welcoming you back to the Upper Valley soon. Sincerely, Shawn Blanchard Assistant GM Fireside Inn & Suites West Lebanon, NH

Ephrata, Pennsylvania
Reviewed 22 July 2015

While got in late one evening we didn't get to experience a whole lot of the hotel and areas but was certainly a nice nights stay. The pool and hot tub was nice. Morning breakfast had more to offer than just cereal and a piece of fruit as my son had a sausage sandwich as well as eggs, waffles toast...

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Helpful?
Thank dersarjar
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hi dersarjar, Thank you for sharing your review with the Trip Advisor Community. We are delighted that you enjoyed your stay with us and we hope to be seeing you again soon. Sincerely, Shawn Blanchard Assistant GM Fireside Inn & Suites West Lebanon, NH

Killingworth, Connecticut
Reviewed 22 July 2015

In both the public areas and room. Chairs in the lobby are stained; some with cigarette burn holes. Furniture is scared and scraped - same as in the room. Room cleanliness is lacking: leaf debris on bathroom floor, body hair in tub, base of toilet unclean, Kleenex empty, dusty, and carpet abundantly stained. On the positive, when issue reported to...

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Helpful?
1Thank pearl33814
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello pearl33814, I am sorry to hear of your experience while staying with us. Since your stay, your room has been gone over with a fine tooth comb. I want to thank your for pointing out your findings. I want to assure you that this is not a typical experience here at the Fireside Inn, and we hope that the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service

Additional Information about Fireside Inn & Suites

Address: 25 Airport Rd, Lebanon, NH 03784
Region: United States > New Hampshire > Lebanon
Price Range: ₹ 9,035 - ₹ 10,279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fireside Inn & Suites 2.5*
Number of rooms: 126
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Also Known As:
Fireside Hotel West Lebanon
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Questions & Answers

Here's what travellers have asked, with answers from Fireside Inn & Suites staff and other travellers.
4 questions
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Massena, New York
Long Island, New York
over a year ago
USA
over a year ago

See all questions (4)

Questions? Get answers from Fireside Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want quiet, don't get a room by the pool”
 of 5 bubbles kgogan12, 28 Jan 2017 | Read review
“It was expensive for the conditions.”
 of 5 bubbles j0hn0958, 17 Jan 2017 | Read review
“Request massage chair room!”
 of 5 bubbles 877debg, 21 Oct 2016 | Read review
“just ask- all the rooms are good”
 of 5 bubbles 465dreww, 20 Oct 2016 | Read review
“We needed a accessible room. First floor right across from the front desk. And front door.”
 of 5 bubbles lisaharpergarcia, 14 Oct 2016 | Read review
5 of 5