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Best Western Plus Boomtown Casino Hotel

PricelineUS$ 75*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 90*
US$ 75*
Great Deal
US$ 76*
US$ 77*
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Best Western Plus Boomtown Casino Hotel
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3,303 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Boomtown Casino Hotel
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Showing 3,298: English reviews
Columbia, California
Reviewed 2 weeks ago via mobile

Cons: Book a resort if you are willing to pay a "resort fee". No value to fee. Typical Best Western hotel started in an old casino. Promised to remove resort fee but no not remove. Valet and bell service needs more people, huge place and they do not allow guest to use carts if they of understaffed. Suggest more staff,...

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Helpful?
Thank travelinman_CA
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your recent stay! Your feedback is highly valuable to us and we will be using it for our continuous improvement. I am so sorry to hear about the wait for bell service. Our number one goal is to provide our guests with exceptional service and I...

St. George, Utah
Reviewed 2 weeks ago

Upon suggestions of TripAdvisor reviewers, we decided to book at the north tower which was purported to have larger rooms. Since my husband uses a walker and no accessible rooms were available, that seemed like a good choice. We had never been there before, so we were not aware of the VERY long walk thru the casino to get to...

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Helpful?
Thank Carole A
Sacramento, California
Reviewed 2 weeks ago

This is a very nice and clean comfortable hotel to stay in I enjoy the rooms. There always very clean. I just wish that they would have larger soaps and shampoos/conditioners rather than the small trial size that they provide.

Review collected in partnership with Best Western
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Helpful?
Thank Kittenann
California
Reviewed 2 weeks ago

I stayed here recently and noticed a definite improvement since Best Western took over the hotel. While the décor remained the same, the walls were painted and repaired. Overall, more care in keeping the hotel clean and looking nice. The staff were friendlier too!

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Helpful?
1Thank hotspringqueen
North Las Vegas, Nevada
Reviewed 2 weeks ago

What should have been a great experience ended up being something that left a bad taste in my mouth. The fitting conclusion was that no Bill was presented, so I had to go down to the desk to check out. I called for the bellman, and the phone rang and rang. When I got to the desk at 7:15 a.m....

Review collected in partnership with Best Western
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Helpful?
Thank williambV5722QM
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your recent stay!Your feedback is highly valuable to us. I am so sorry to hear about your experience with our housekeeping team and the extended waiting time for a bellman. It is an unusual situation for us and will be addressed and investigated immediately. On behalf...

San Francisco, California
Reviewed 2 weeks ago

Our room was clean. Bathroom was clean too. Although, it was a little bit disappointing since the tub drain was clogged. We didn't bother calling housekeeping since we only stayed for one night. The pillows were fluffy.

Review collected in partnership with Best Western
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Helpful?
Thank auroraa969
Elk Grove, California
Reviewed 2 weeks ago

When you pull up to the "Hotel entrance" there is an extreamly long walk to the building let alone into where they have the lobby for check in. Now I realize that this is also a casino but if they want more business from handicapped individiuals, something will have to be done. The staff is friendly and helpful, the rooms...

Review collected in partnership with Best Western
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Helpful?
Thank Corry W
Rocklin
Reviewed 3 weeks ago

Nice clean rooms and very helpful staff. Beds and pillow's are really comfortable, everything you need is right there in the room except food of course, Mini fridge, microwave, safe all the good stuff. Good eats down stairs, they have a lobster buffet, Mel's dinner and a deli + there is a Pete's coffee there with very friendly employees. Great...

Review collected in partnership with Best Western
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Helpful?
Thank S4308DRrobertj
Reviewed 3 weeks ago

Good hotel. A little out of the way but didn't mind the drive. Traffic was fine during our time at the hotel. We were able to find a parking spot behind the hotel that was close to the elevator. I could do without the cigarette smoke that comes from the casino.

Review collected in partnership with Best Western
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Helpful?
Thank felixm855
Reviewed 3 weeks ago

While the location is convenient when traveling, we were disappointed in this Best Western. The rooms are outdated and need some TLC. This hotel did not provide the quality we expected from a Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank R1954RYshirleys

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 

Additional Information about Best Western Plus Boomtown Casino Hotel

Address: 2100 Garson Rd, Reno, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Region: United States > Nevada > Reno
Price Range: ₹ 4,331 - ₹ 12,671 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotwire, Travelocity, Best Western, Orbitz, Expedia, Ctrip TA, Cheap Tickets, Cancelon and TripOnline SA so you can book your Best Western Plus Boomtown Casino Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino
Hotel Style:
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Boomtown Casino Hotel staff and other travellers.
9 questions
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Sparks, Nevada
7 months ago
Apache Junction, Arizona
over a year ago
Chandler, AZ
2 months ago

See all questions (9)

Questions? Get answers from Best Western Plus Boomtown Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the North Tower appear to be the renovated ones.”
cantoosing, 26 May 2017 | Read review
“North towers are my favorite”
, 24 May 2017 | Read review
“request mountain view, and not near ice or vending machines. Kids hang out there and its noisy all night.”
Chicad04, 24 Apr 2017 | Read review
“I was told by the Operator South Tower Rooms are recently renovated.”
W1136GDJLee, 11 Apr 2017 | Read review
“Choose North Tower”
amberrose42, 26 Mar 2017 | Read review
5 of 5
Priceline
US$ 75* /night
View Deal
TravelocityUS$ 76
Booking.comUS$ 77
CancelonUS$ 90
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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