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The Sands Regency Casino Hotel

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The Sands Regency Casino Hotel
The Sands Regency Casino Hotel
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1,177 Reviews from our TripAdvisor Community

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There are newer reviews for The Sands Regency Casino Hotel
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Showing 1,157: English reviews
Reviewed 31 July 2013

I noticed the last entry regarding bed bugs was from 2010, and the response was that they take these issues seriously, and have since replaced all mattresses... We checked in on July 17th with a group of friends, 4 or 5 rooms. We not only had bed bugs, we were infested with them. Spotted at least 50. Called the front...

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12Thank KLuders
SandsRegency, Public Relations Manager at The Sands Regency Casino Hotel, responded to this review

We are sorry to read that you had an unpleasant stay with us. Has anyone contacted you regarding your issues? If not, please send us an email at sandsreno@gmail.com with your contact information so we can discuss these issues with you further.

Reviewed 31 July 2013

As soon as I walked in this property to check in I was greeted with a smile. Had two rooms booked through Hotwire, they were already assigned to connecting rooms on a high floor with a great view of the city and mountains! Rooms were clean and large. Every employee and dealer I came across was friendly and gave great...

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1Thank SkyyHighLiving
Eureka, California
Reviewed 31 July 2013

I booked a room at the Sands through a popular travel web site, purely on price, so I suspected what I was getting into. The room was something of a dichotomy- it was in good general repair, but not well kept up. Let me explain... the paint on the walls, the furniture, etc, looked like it had been upgraded in...

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3Thank PaulFeist
Reviewed 29 July 2013

Let me first start off by saying that I love, love, love The Sands! Seriously. Love. It. Now let me say that it's one of the cheaper places to stay in Reno for a reason. The Sands will give you a spacious, clean room with a comfy bed, excellent service from their housekeeping, front desk and casino staff, and reasonably...

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2Thank vicgould
Williams Lake, Canada
Reviewed 29 July 2013

this is the only hotel that we stayed in in 2 weeks that had no coffee machine, no fridge or microwave. Extreme noises in halways keeping you from sleeping and no recompense for the discomfort. The security guard whistles at the top of his lungs in the middle of the night in the hallways and when you complain, the words...

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1Thank NSardy
Houston, Texas
Reviewed 29 July 2013

I stayed at the Sands in July 2012 and Again this July 2013. I am very impressed with the friendly staff and the cleanliness of the Hotel and Rooms.The pricing was great! 200.00 for 4 nights! what a great deal! I will continue to stay at the sands every time I visit Reno

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1Thank Rey G
Burleson, Texas
Reviewed 25 July 2013

The staff is "over the top" good. From the arrival bell service, to check in, to housekeeping and so on. It is a great value and we have returned many times. I don't even consider staying at any other property. The suites have Jacuzzi tubs and the west facing rooms look out to the mountains. It's a great place.

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2Thank Johnny B
Fareham, United Kingdom
Reviewed 23 July 2013

Flew up to Reno for a 2 night break from the heat of Vegas. The Sands proved to be a good location. The only problem we found was that although the Sands was within easy walking distance of the centre of town (10 mins max) their car park is enormous and you had to cross this to get to all...

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Thank Amie34
Keanae, Hawaii, United States
Reviewed 20 July 2013

We booked 2 rooms on Hotwire in Reno and they gave us The Sands Regency, Reno for only $14.00 a night! We got two rooms with two beds each and they were adjoining which was great! The rooms were very nice with nice views! Parking was easy. Casino was cool enough. We drove around the quaint old town and got...

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3Thank Kunihi B
Chilliwack, Canada
Reviewed 17 July 2013

We were pleasantly surprised by this hotel, the reviews were not promising at all, but when we got there the staff was excellent and the room was very clean and spacious. The casino had a good variety of machines, but the floor staff could have kept them a lot cleaner. Mels Diner was a hit with us, great value and...

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2Thank willybar

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Terrible's Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include salon, wedding chapel, flower shop and ski/bike rental shop. ... more   less 

Additional Information about The Sands Regency Casino Hotel

Address: 345 N Arlington Ave, Reno, NV 89501
Region: United States > Nevada > Reno
Price Range: ₹ 2,161 - ₹ 7,987 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sands Regency Casino Hotel 3*
Number of rooms: 836
Reservation Options:
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Also Known As:
The Sands Regency Hotel Reno
Regency Hotel Reno
Regency Hotel Sands
Hotel Style:
#10 Casino Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from The Sands Regency Casino Hotel staff and other travellers.
16 questions
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Gresham, Oregon
11 months ago
5 months ago
Yucca Valley, CA
Moore, Oklahoma
10 months ago

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Questions? Get answers from The Sands Regency Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the rooms with a spa, just great”
 of 5 bubbles 673joannep, 20 Mar 2017 | Read review
“ill never go on a weekend again, weekdays they give you better rooms”
 of 5 bubbles 897kipt, 16 Mar 2017 | Read review
“Ask for room away from elevator.”
 of 5 bubbles 408jacobk, 14 Mar 2017 | Read review
“get a non smoking room”
 of 5 bubbles Timmy232, 8 Mar 2017 | Read review
“Regency tower great view”
 of 5 bubbles carlenef2013, 5 Mar 2017 | Read review
5 of 5