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The Sands Regency Casino Hotel

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1 room 2 adults 0 children
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The Sands Regency Casino Hotel
The Sands Regency Casino Hotel
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1,177 Reviews from our TripAdvisor Community

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Showing 1,157: English reviews
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Pioneer
Reviewed 1 week ago

The hotel is old, but they have updated the rooms somewhat, ours was very clean, had new carpeting. We enjoyed our stay, the staff was very friendly we felt safe, and the services we used were great. It is not an expensive hotel, very budget friendly.

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Helpful?
Thank 673joannep
Oakland, California
Reviewed 1 week ago via mobile

Don't expect to get the room you pre-paid for if you use a outside vendor like hotel.com, Expedia.com or thru TripAdvisor.com. We booked a 2 night stay and upon arrival we were told they didn't have us for 2 nights and proceeded to give us a lesser quality of room. We booked a King bed not 2 full beds. The...

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Thank Anita B
Reviewed 1 week ago via mobile

They have cleaned it up a lot! Everyone was very friendly and service was great. We ate at Mel's and it was good...I forgot they cook their hamburgers well done (yes it said that on the menu so shame on me) so being well done it just didn't have that great flavor. But big portions etc. we will be back!

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Thank maryk576
Reno, Nevada
Reviewed 1 week ago via mobile

Coming home from a trip to Utah we stayed at the Sands, our usual go to place, the bathroom was dirty tho, with not only dirt on the floor but dried something on the floor, the outside of the tub was dirty and so was the bathroom counter. To make things worse even tho we are locals and stay here...

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Helpful?
Thank andrea9132
South San Franc
Reviewed 1 week ago

i understand place is old and in past we've been treated well by staff and enjoyed stay, but place has hit new low, put me in room that was occupied, okay that happens, then avoided me as i waited with my luggage at desk return trip, mina (desk clerk) was in one sour mood and i had to jump in...

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Helpful?
Thank 897kipt
Reviewed 2 weeks ago

we ate at buffet it was very good everybody nice.Room was large and nice. We were not happy about resort fee and tourist fee.It was A surprise it should of been told to us when we book the room. the location is nice well located easy to fine

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1Thank Ralph K
Reno, Nevada
Reviewed 2 weeks ago

Staff was friendly and they have parking. The buffet was a disaster and I don't recommend. Or at least, don't plan on getting a drink till you are almost done eating, along with the ordered steak. The buffet food was not bad, but I recommend passing on the steak. Make sure your room is not near an elevator shaft as...

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Thank Jacob K
Reviewed 2 weeks ago via mobile

Right outside my room was the train track and a train coming/leaving every hour kept me up half the night, if the Rome wasn't comped it would be 2 stars. We ate 2 for 1 buffet and while the restaurant was a little dingy the food was half decent, prime rib was good

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1Thank antiindian
Reno, Nevada
Reviewed 2 weeks ago

This has to be the worst hotel I have ever stayed in in my life. They should just tear it down and start over. I have stayed here for a few weeks on business. I have had to move rooms numerous times because they keep having to shut things down. If my company would have let me stay somewhere else...

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Helpful?
Thank minifm2
Redwood City, California
Reviewed 2 weeks ago

I have made a reservation via TripAdvior. It did not include a resort fee and a security deposit in a total cost. Then, when I made the reservation, I got an email saying it in a small print that I did not see then. When I have arrived at the hotel, I was told about them. The hotel is dated...

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Helpful?
Thank Shinji310

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Terrible's Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include salon, wedding chapel, flower shop and ski/bike rental shop. ... more   less 

Additional Information about The Sands Regency Casino Hotel

Address: 345 N Arlington Ave, Reno, NV 89501
Region: United States > Nevada > Reno
Price Range: ₹ 2,094 - ₹ 7,984 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sands Regency Casino Hotel 3*
Number of rooms: 836
Reservation Options:
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Also Known As:
The Sands Regency Hotel Reno
Regency Hotel Reno
Regency Hotel Sands
Hotel Style:
#10 Casino Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from The Sands Regency Casino Hotel staff and other travellers.
16 questions
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Gresham, Oregon
11 months ago
5 months ago
Yucca Valley, CA
Moore, Oklahoma
10 months ago

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Questions? Get answers from The Sands Regency Casino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the rooms with a spa, just great”
 of 5 bubbles 673joannep, 20 Mar 2017 | Read review
“ill never go on a weekend again, weekdays they give you better rooms”
 of 5 bubbles 897kipt, 16 Mar 2017 | Read review
“Ask for room away from elevator.”
 of 5 bubbles 408jacobk, 14 Mar 2017 | Read review
“get a non smoking room”
 of 5 bubbles Timmy232, 8 Mar 2017 | Read review
“Regency tower great view”
 of 5 bubbles carlenef2013, 5 Mar 2017 | Read review
5 of 5