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Booked here to be close to the airport. Room was great and the front desk staff amazing. Bed comfortable, room and bathroom very clean. Would have rated higher but visitors were a bit much. Breakfast area was absolutely packed, not really a professional crowd. Rude...More
Response from FrontDesk_GM, General Manager at Quality InnResponded 3 days ago
Our friendly staff takes pride in making all our guests feel at home and will be glad they were a highlight of your stay. We're so pleased our proximity to the airport worked well for your trip and that you enjoyed your stay...More
We were pleasantly surprised by how nice this hotel is and will definitely stay again when traveling through Reno. The staff are welcoming, the rooms are super clean, the beds comfy, it's really quiet, we had a nice view out the window of the snow...More
Thank Rachael L
Response from FrontDesk_GM, General Manager at Quality InnResponded 1 week ago
Thank you for your visit! It was a joy to have you with us and we are so happy to know that we exceeded your expectations. Our entire team is thrilled that you were able to rest so comfortably and we appreciate you...More
I usually stay in Hampton Inn properties with a 4.5 rating or better, so I was skeptical about staying here. It was booked by and paid for by the company I work for, so I had no choice.
It appears the room was recently remodeled....More
Thank Jack S
Response from FrontDesk_GM, General Manager at Quality InnResponded 12 December 2017
Thank you for your review. We are happy that you found your room clean and comfortable and that you were happy with our budget-friendly rates. Although your stay exceeded your expectations, we are sorry that you had issues with parking and your bathroom....More
I have stayed at Quality Inns before and I have always like there beds.
Now it there prices to.
They have a a decent breakfast and fresh fruit that satisfied us also..
I liked the coffee.
Room was clean.
Will stay again.
Response from FrontDesk_GM, General Manager at Quality InnResponded 27 November 2017
It is always great to receive positive feedback from our guests, and we appreciate you taking a few moments to provide this. We are happy you enjoyed the comfortable and clean accommodations, good value, and complimentary breakfast. We take the safety of our guests to...More
With one minor issue, which the hotel took care of, I had a good stay here. Good value for a nice and mostly clean room. A very comfortable queen bed (there were two beds in the room), plus my room was a mini efficiency, so...More
Thank Deanne A
Response from FrontDesk_GM, General Manager at Quality InnResponded 26 October 2017
It's pleasing to hear that our team swiftly corrected an issue you encountered so you could proceed with the remainder of your visit at the Quality Inn & Suites Reno. Thank you for letting us know that your well-appointed room, plentiful breakfast, and...More