We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
How is this even a part of the La Quinta chain? This is a sprawling 2 story motel with no elevator. Very difficult and laborious to get to 2nd story rooms with anything more cumbersome than a handbag. They don't shave a kitchen so hot...More
1 Thank Jill S
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn RenoResponded today
Dear Valued Guest,
We sincerely appreciate the time you’ve taken to provide such constructive feedback regarding your experience. We are very sorry to hear of the unsatisfactory aspects of your stay. This information has been forwarded to our Management Team to ensure improvements are considered...More
This is one of my favorite La Quinta hotels. It is always clean, staff always friendly and helpful, and the beds are comfortable, so I can get a good night's sleep. I travel to Reno annually for a dog show, so being pet friendly is...More
As a proud dog owner, I use L.Q. all the time. Many years ago, I stayed at the L.Q. Reno and smelled mildew in the shower. My October 2018 visit and had the same experience. Furthermore, there were mildew stains where the bathtub makes contact...More
A very nice stay at the hotel, good breakfast, good location, quiet, and a restful stay. We would stay again at this motel. There is no need to embellish our stay to 200 characters when one can establish the stay in less than 200 characters.
Review collected in partnership with La Quinta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Booked a room using my rewards points thinking it would be free. I used 11,000 points for the room and was charged $11.30. I was told the room was not free, but discounted. The front desk person couldnt answer any of my rewards program questions...More
Thank Jerry C
Response from ErinT1530, General Manager at La Quinta Inn RenoResponded 1 week ago
Thank you for your feedback. I will work with the front desk on their explanation of our returns program. I am not sure of the details on your reservation however, the free night certificate is for a standard room so if you were in an...More