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Grand Sierra Resort and Casino

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Traveller (1051)
Room & Suite (399)
Pool & Beach (93)
Overview
2500 E 2nd St, Reno, NV 89595-1200 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,694)
There are newer reviews for Grand Sierra Resort and Casino
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15,634 results
Traveller rating
8,447
4,307
1,743
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467
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671 - 675 of 15,634 reviews
Reviewed 13 February 2018 via mobile

I wish the bed didn't suck. The staff was nice. Nothing was promised that didn't get provided. It could use a better diner experience. The general facilities were clean but the layout was confusing. Still for Reno...More

Thank Gaylen S
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 15 February 2018

Dear Gaylen, Thank you for taking the time to submit this review. We are very sorry about your experience here at the Grand Sierra Resort and Casino. We realize this issue impacted your experience and we would like to sincerely apologize. We hope that we...More

Reviewed 13 February 2018

Our Spouse trip turned out awesome. We really enjoyed the service. I haven’t stayed at the hotel for so long and will definitely return. The food was excellent and had so many selections. We didn’t gamble much but we were entertained by all the activities...More

Review collected in partnership with this hotel
Thank lhrs1100
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 15 February 2018

I want to thank you for choosing the Grand Sierra Resort and Casino and for sharing your great review. It is a pleasure to know you enjoyed your stay. We are looking forward to you visiting us again in the near future. Thank you!

Reviewed 13 February 2018

The first night was horrible, our room was compt but we paid to upgrade they gave us room 151 I think it was a nice looking but as far as noise it was unbelievable I got no sleep I can't believe you would actually put...More

Review collected in partnership with this hotel
Thank Tami R
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 16 February 2018

Dear Tami R: Thank you for taking the time to submit this review. We are very sorry about your experience with the initial room assignment, as what you described certainly is not indicative of the level of service we strive to provide for our guests....More

Reviewed 13 February 2018

My stay wuz well worth it we enjoyed every bit of it the staff wuz nice & very helpful.. Johnny rockets & ur buffet wuz amazing we definitely want to visit again.. hopeful the ice rink will be open...More

Review collected in partnership with this hotel
Thank faithfull2u209
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 15 February 2018

Dear faithful2u209 Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed the buffet and Johnny Rockets. We truly appreciate the excellent rating you have awarded us and hope to welcome...More

Reviewed 13 February 2018

The only problems we had is housekeeping didn't clean our roim and the cafe' was way too expensive. All we wanted was 3 orders of chicken strips, 3 orders of garlic fries and 2 apple juices to take up to our room for the kids...More

Review collected in partnership with this hotel
Thank wilderbrooklyn75
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 15 February 2018

Dear wilderbrooklyn75 Thank you so much for visiting the Grand Sierra Resort and Casino and sharing your review. We apologize for the issues you experienced and will address them with the the departments involved. We hope to see you again soon. Thank you!

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About
Description
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian ...More trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Casino
,
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Casino
,
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
1,995
Price range
US$ 96 - US$ 222 (Based on Average Rates for a Standard Room)
Also Known As
Grand Sierra Hotel Reno
,
Summit At Grand Sierra Hotel
Location
United States > Nevada > Reno
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Casino
,
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
1,995
Price range
US$ 96 - US$ 222 (Based on Average Rates for a Standard Room)
Also Known As
Grand Sierra Hotel Reno
,
Summit At Grand Sierra Hotel
Location
United States > Nevada > Reno
Photos
Traveller (1,051)
Room & Suite (399)
Pool & Beach (93)
Dining (26)
Amenities (74)
Family and Play Areas (8)
Business Centre & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 1,016 restaurants in Reno
Charlie Palmer Steak Reno
372 reviews
.02 km away
RIM at Grand Sierra Resort
209 reviews
.04 km away
Johnny Rockets
256 reviews
.17 km away
The Grand Buffet
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.02 km away
Nearby AttractionsSee all 273 attractions in Reno
Rail City Casino
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Grand Sierra Resort Casino
490 reviews
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Questions & Answers
Ask a question
MotherLode
16 September 2018|
AnswerShow all 5 answers
Response from rikerrike1 | Reviewed this property |
Yes, the pool is the nicest in Reno. It’s know as The Pool. Great place.
1
Vote
Bili W
29 June 2018|
AnswerShow all 6 answers
Response from flwergrl | Reviewed this property |
We just rented a room and gambled, as well as the many restaurants. It was too cold for the pool when I was there. So fun!!
1
Vote
Traveler95965
30 May 2018|
Answer
Response from GSRCustomerCare | Property representative |
Hello! Thank you for reaching out to us. Absolutely: service dogs that meet the requirements set forth by State of Nevada statute (NRS 426.510) are accepted on property. Be sure to let the reservation agent know of your... More
0
Votes
Room Tips
"corner suites layout very nice. get "Summit" or higher, there is fridge & microwave"
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"Get a room near the elevator!"
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"not sure ask the front desk"
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"Request for upgrades"
Read review
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