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Grand Sierra Resort and Casino

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#9 of 64 Hotels in Reno
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1 room 2 adults 0 children
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Grand Sierra Resort and Casino
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11,102 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sierra Resort and Casino
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Showing 11,059: English reviews
Woodland, California
Reviewed 3 days ago NEW

Service at the front desk was excellent. Room was clean, quiet, everything worked! The staff for the convention had water, food, etc out at the right time, kept everything full and clean. Thanks for a great time... I'm sure we'll be back and I won't hesitate to bring my family, too.

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Thank 471frankih
Medford, Oregon, United States
Reviewed 3 days ago NEW

Victoria heard it was our 43rd anniversary so she upgraded our room and let us get the concierge breakfast!!! Super nice!Then we got lost downstairs and Trevor helped us out and told us about the wine tasting. VERY nice young man.

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Thank Mary D
Gilford, New Hampshire
Reviewed 3 days ago NEW

I first stayed at this hotel in the 90's when it was the Reno Hilton. Other than the carpet updates, not much has changed. I chose not to upgrade my room for 20 per night. Probably should have because my room was very dated. I will say every restaurant had great food, and the banquet food was really great. The...

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Helpful?
Thank Dan V
CortneyMT, Manager at Grand Sierra Resort and Casino, responded to this review

Hi Dan, Thank you for taking the time to submit this review. We are sorry to hear about your experience with your bill. This is unacceptable and we apologize if this caused any inconvenience. We would love to look into this matter further. Please contact us at customercare@grandsierraresort.com at your earliest convenience. Guest service is very importanrt to us and...

San Antonio, Texas
Reviewed 3 days ago NEW

I was not impressed with the room I had last time I visited but decided to try again and was immensely impressed with my grand king. Clean, spacious and a great view of downtown Reno. Restored my faith in the GSR.

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Thank Michael M
McCloud, California
Reviewed 4 days ago NEW

Enjoyed ourselves only problem was at dinner there was a group who had about 10 kids unless 12 years old who yelled and their parents did nothing i know that you have no control over this but it was impossible for us to talk to each other without raising our voices..too the fun out of dinner which was a birthday...

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Thank Norma351
Auburn, California
Reviewed 4 days ago NEW

At my most recent stay, first I want to thank both the reservation desk, and the front desk for accommodating my discount, because I was there to support my father-in-law who was at Renown for a life saving surgery. Second, I want to thank the staff for returning my cell phone in a timely manner.

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Thank merrillj2017
Sparks, Nevada
Reviewed 4 days ago NEW

My stay at Grand Sierra was wonderful. Me and my family had a good time dining out and sleeping in. Also enjoyed all that activity is around the casino such as bowling, golfing, movies. Too bad for my kids the swimming pool was under construction. But we still had a great time!

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Thank ToeleFait
Honolulu, Hawaii
Reviewed 4 days ago NEW

my overall review ...is that Ken helped me in everyway he could to help my dad and myself to enjoy our stay..also our house cleaning host for our floor....was so helpful and we were glad she was there those days we were there....she helped us every morning to make our stay so much earsier ...her name wes Teresa Galdamez....she is...

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Thank guyn616
Winnemucca, Nevada
Reviewed 4 days ago NEW

Enjoy this hotel and casino very much..I've stayed at other places in Reno and this is far the best one.highly recommend to anyone traveling to reno.close to airport and anything you want to do ..staff is very friendly

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Thank stevenhZ8414EU
Concord, California
Reviewed 4 days ago NEW

I have stayed at GSR many times, and recommend even more. There is SO much to do on your property that we are sure to have a great time EVERYTIME! This last trip to you left us feeling as if "corporate" is taking over. We headed down to the casino, for our usual routine. We sit at the bar, play...

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Thank davidaX9357IE
CortneyMT, Manager at Grand Sierra Resort and Casino, responded to this review

Hi davidaX9357IE, Thank you for taking the time to submit this review. We appreciate your kind words and recommendations to GSR. We apologize for your most recent experience. Management is taking your feedback very seriously and we apologize for the way in which it was expressed and handled. We have passed on your feedback to the appropriate departments for resolution...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Grand Cafe
Grand Cafe
Cuisines: American, Cafe
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 

Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595-1200
Region: United States > Nevada > Reno
Price Range: ₹ 6,351 - ₹ 15,376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Reservation Options:
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Hotel Style:
#4 Spa Hotel in Reno
#5 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#5 Casino Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sierra Resort and Casino staff and other travellers.
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Questions? Get answers from Grand Sierra Resort and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the southeast view of the airport, mountains and their driving range located own lake/pond!!”
 of 5 bubbles EddieS347, 25 Feb 2017 | Read review
“standard rooms are dated. Upgrade was $20 per night and people in our group who did it said it was worth it.”
 of 5 bubbles danv48, 24 Feb 2017 | Read review
“Upper floors are very quiet”
 of 5 bubbles gwynnever, 22 Feb 2017 | Read review
“A little noisy across from an ice machine.”
 of 5 bubbles molucca, 22 Feb 2017 | Read review
“King suite was big, but dirty”
 of 5 bubbles mn308, 21 Feb 2017 | Read review
5 of 5