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Legacy Vacation Resorts-Reno

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Sierra Vista
Reviewed 3 weeks ago

The front desk is staffed with excellent people who cared about our situation and our needs. When we needed a room change, they were friendly and accommodating. The new room suited us, and we reserved additional time, based on the courtesy and convenience of Legacy Club.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank SFCMom
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear SFCMom, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management

Reviewed 17 March 2017 via mobile

We booked 2 rooms as my husband and his coworker were going to be working in Reno. We booked it for 1 month which was a mistake. In 1 of the rooms the water wouldn't get hot. The came multiple times to fix it with no luck. We were finally moved several days later. The new rooms a/c wasn't working....

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Helpful?
1Thank alycedale
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently, we're very concerned we failed with our maintenance program. We're very sorry you were disappointed with the location of your...

San Jose, CA
Reviewed 7 March 2017

I booked this property as I needed a full kitchen. Needless to say it looked okay upon arrival, but when I got into the room, the full kitchen looked like a converted minibar. Very small area, with toasters, pots and pans among other things all stacked upon one another. The sink did not drain well, it was equally slow after...

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Helpful?
1Thank Hugemaniac1
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Hugemaniac1, Thank you for your feedback. Please accept our sincere apology that the resort and your accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. According to our Resort Manager, she tried to accommodate you and the fridge issue was fixed as well as the noise...

Yuba City, California
Reviewed 24 January 2017

got ready to checkout on sunday morning was trying to tell the older gal teresa the problem was having she acted like she didn't want to hear it or care just told me I was holding the line I felt like I wasn't important will not refer this hotel to anybody or return because of this kind of service this...

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Helpful?
Thank j0rgesanchez
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear j0rgesanchez, Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently, we're very concerned we failed with our customer service program. We're very sorry you were disappointed with our...

Reno, Nevada
Reviewed 20 January 2017

Needed a place to put a tenant for a week while we repainted and put new floors in and this was the only place I could find that would take his companion kitty. The room was clean, nice looking, had stove, fridge, microwave, everything you'd need and best of all was the balcony to sit out on and watch the...

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Helpful?
Thank Dee S
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Dee S, Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management

San Francisco, California
Reviewed 15 January 2017 via mobile

The place had kitchenette equipped with utensils , dishes , cups , small kitchen table , sitting area , sofa bed , balcony , wi-fi, flat screen TV. We got adjoining rooms one for the three kids and one for us . Both rooms had kitchenette . Service was friendly and fast . Pool was not open for remodel. Had...

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Helpful?
Thank teamsteepanddeep
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear teamsteepanddeep, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit!...

Hawthorne, Nevada
Reviewed 14 January 2017

We stayed for a week in a 1BR 1Bath. The unit was very nice size for two adults but would be tight for four adults (two additional children would be fine). The kitchen was small but adequate - almost no room for pantry. The toilet and bath were in a small room separate from the vanity and lavatory. The bed...

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Helpful?
Thank Shawn H
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Shawn H, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management

Reviewed 22 December 2016

I stayed in the hotel for 6 weeks back in September/October. The room was very comfortable and cosy. There was all I needed in the kitchen (refrigerator, freezer, oven, microwave oven, pots etc). The staff of the hotel were all very friendly and helpful, managing to immediately respond whenever I or the other members of the group needed something. We...

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Helpful?
Thank Mona M
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Mona, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management

Reviewed 30 November 2016

While the room was welcoming, the temperature of the room was not. I gave this a 4 out of 5 because other than the very cold room the first night, the rest fell into place. Management/maintenance tried to get heater to function (this was November in Reno!!) heater was non-compliant..until the second night and we were moved to a cozy...

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Helpful?
Thank Cyndi W
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear Cyndi W, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We are glad to hear that our front desk was quick and diligent to get a manager or supervisor to handle any issue or situation you have...

michigan
Reviewed 25 November 2016

Room was smaller than I expected but it was efficient. We had a suite that slept 4 had everything we needed (stove , refrigerator , Pots, pans, dishes, cooking utensils, Microwave) also had a BBQ grill outside if we wanted to use it. Totally non- smoking except on balconies so the rooms don't smell like out cigarette smoke. Yes the...

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Helpful?
Thank michiganchaperone
Jessica G, Public Relations Manager at Legacy Vacation Resorts-Reno, responded to this review

Dear michiganchaperone, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Downtown Reno Timeshare with 93 suites, featuring a fully equipped kitchenette with mini-stove/oven, mini-fridge, microwave, coffee maker, blender, cookware, glassware, flatware and silverware. The resort features free resort-wide wifi. Suites are equipped with 32" flat screen TV's, cable televisions and dvd players. Resort includes heated indoor swimming pool, sauna, fitness center, active lounge, game room, sun deck with bbq grill and a putting course.A number of recent improvements have been made to ensure that all systems are operational and to ensure guest satisfaction, including new signage, new paint (both exterior and interior), new tile, new carpet, newly renovated guest rooms with upgraded bedding, bathroom and kitchen counters and new flat screen TV's and DVD players. Additionally, modernized and upgraded elevators, a new chiller and cooling tower, repair and/or replacement of older hvac units and upgraded thermostats to resolve guest concerns. ... more   less 

Additional Information about Legacy Vacation Resorts-Reno

Address: 140 Court Street, Reno, NV 89501-1904 (Formerly Celebrity Resorts)
Region: United States > Nevada > Reno
Price Range: ₹ 4,667 - ₹ 9,465 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Legacy Vacation Resorts-Reno 3*
Number of rooms: 93
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Also Known As:
Legacy Vacation Resorts-Reno Hotel Reno
Celebrity Resort Reno
Celebrity Hotel Reno
Hotel Style:
#5 Top resorts Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Legacy Vacation Resorts-Reno staff and other travellers.
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Questions? Get answers from Legacy Vacation Resorts-Reno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
Hugemaniac1, 6 Mar 2017 | Read review
“Ask for a balcony the views are great.”
dees842, 19 Jan 2017 | Read review
“401 was the best!”
kjw204, 16 Oct 2016 | Read review
“The room next to the elevator tends to be noisier.”
gregbird2016, 23 Sep 2016 | Read review
“Take a top floor and one with a balcony”
Kaylee4848, 15 Sep 2016 | Read review
5 of 5