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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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4,032 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 3,985: English reviews
Elko, Nevada
Reviewed 19 March 2016 via mobile

This hotel was fantastic! Great view, very clean room, helpful staff, and very comfortable. Best part was how my kids loved the elevators! There was a kid area that had games for all ages. We will stay here again.

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Helpful?
1Thank Serena A
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Reviewed 19 March 2016

Status counts at the Atlantis! Upon arrival, you'll notice that all of the parking around the hotel is reserved for Diamond, Platinum, and other rare stones. If you're not one of them, expect a significant hike to check-in. If you are a Convention VIP, you can expect expedited check-in. Regular conference attendees and other visitors waited up to 8 hours...

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Helpful?
1Thank sherrys245
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am happy that your experience was a pleasant one. However, I would like an opportunity to speak with you about your feedback and obtain more information. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon

Madison, Wisconsin
Reviewed 18 March 2016

The room was very spacious and clean. I booked through a corporate rate and the room had a wet bar, large TV with sitting area as well as a nice work space. Bed linens were high quality. The casino area is very smoky and the smell leeches into check-in area, cafe area, etc. I was concerned my room would smell...

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Helpful?
Thank egersten
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa while in Reno on business. I am elated that you enjoyed your overall experience. I look forward to welcoming you back in the near future!

Reviewed 18 March 2016 via mobile

I'm really disappointed in Atlantis at the moment. Their reservation system needs serious work. Since I've run into 4 other people with the same type of Atlantis reservation problems today so it clearly is not an isolated problem. The icing on the cake is when they wrote the wrong room number on key card packet. The suite is nice and...

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Helpful?
Thank Chiefly1
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent visit to Atlantis Casino Resort. I am sorry that there was an issue with your reservation. I would like an opportunity to speak with you and obtain more information. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Redding, California, Usa
Reviewed 18 March 2016 via mobile

Loved this place. The room was fantastic, the service was even better. While I was at a seminar, my wife thoroughly enjoyed the spa. I used the fitness center and it was one of the best of any hotel. One issue that we did have was, they had to work on the water and we had no water pressure one...

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Helpful?
Thank proexterminator
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and sharing your recent experience at Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. However, I am disappointed that you did not receive the water notification. I would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward...

Carson City, Nevada
Reviewed 18 March 2016

My mom and I spent most of the day getting pampered at the Atlantis Spa and it was fantastic! We both got a Cleopatra Milk and Honey Wrap with a massage added and then got the Spa Pedicure. I would recommend a body wrap to anyone and everyone. It was so luxurious and relaxing, I could have died happy. The...

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Helpful?
Thank VYL_15
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Spa Atlantis to Reno travelers and sharing your wonderful experience. I look forward to having you as our guests again very soon!

Las Vegas, Nevada
Reviewed 17 March 2016

I can see why this hotel is ranked the best casino resort outside of Las Vegas. It is pretty cool. Granted, I stayed in the Concierge Tower (the nicest one) so my review might be a little skewed. But here is my normal list of pros and cons: Pros: 1. Rooms: Concierge Tower rooms are very updated and modern. The...

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Helpful?
Thank Olen613
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for denoting Atlantis Casino Resort Spa as the “Best Hotel in Reno”. It was a pleasure reading your detailed review and I appreciate all of your feedback. I look forward to welcoming you back very soon!

Blairsden, California
Reviewed 17 March 2016

The room was nice, beds comfortable and salon grade toiletries were a plus. The ventilation system could be upgraded as the casino was smokey! Would have liked to win a jackpot but we had fun anyway!!

Review collected in partnership with Amoma.com
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Helpful?
Thank Y4930QMlauraa
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent visit to Reno. I am pleased that you and your sister enjoyed your overall stay. I look forward to welcoming you back in the near future!

Ames, Iowa
Reviewed 17 March 2016

Ladies and Gentlemen, this resort has it all, excellent dining, friendly staff, excellent location, was affordable... the whole nine yards. First of all, the restaurant staff went out of their way to make sure I was well taken care of. The hostess at the Cafe Alfresco was incredibly understanding when I asked to be able to take my dinner on...

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Helpful?
Thank Chris P
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Iowa to visit Reno and Atlantis Casino Resort Spa. It was a pleasure reading the highlights of your stay. However, I am very sorry that the smoke smell was overwhelming for you. Our Director of Facilities is looking into our air handling system and I hope that you one day can return.

San Francisco, California
Reviewed 16 March 2016

Ive been to this this establishment many times before and grant it that it has always been a place to visit ~~ I was waiting for something to change the outlook ~ change from i been there done that to damn i need to go there.... top to bottom the service is outstanding but even when something is great, sometimes...

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Thank real4k
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments regarding your recent visit to Atlantis Casino Resort Spa. I am pleased that you enjoyed our enhancements at Toucan Charlie’s Buffet & Grille. I look forward to welcoming you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: ₹ 5,514 - ₹ 17,767 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Spa Hotel in Reno
#1 Luxury Hotel in Reno
#1 Casino Hotel in Reno
#1 Top resorts Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the rooms the better the view”
 of 5 bubbles Katydid82, 18 Jan 2017 | Read review
“Concierge floor rooms come with happy hour and breakfast and some with beautiful mountain views.”
 of 5 bubbles worldgypse, 17 Jan 2017 | Read review
“We asked for a room relatively close to the elevator and they gave us what we asked for.”
 of 5 bubbles WolfFamily, 15 Jan 2017 | Read review
“Quiet floor is the third floor......SPA and Salon services.....and Pool location too....”
 of 5 bubbles quinnzoe, 5 Jan 2017 | Read review
“Handicap rooms are inconviently located st the end of long halls, but are well laid out and comfortable.”
 of 5 bubbles FRANKG899, 4 Jan 2017 | Read review
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