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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,351 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 4,301: English reviews
Reviewed 4 July 2016

Decent complex, should have been great. Toilet was disgusting and towels were stained, not sure the room was cleaned before our arrival. Got a great rate from trip advisor for our one night stay before an early flight home. Bistro Napa was awesome, great food and the social hour 1/2 price can't be beat.

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Helpful?
Thank christopher w
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your dining experience at Bistro Napa. However, I am very disappointed that there was an issue with your room. I would like an opportunity to obtain more information from you so that I can personally look into this. At...

Michigan City, Indiana
Reviewed 3 July 2016

I stayed here for a couple of days, the hotel itself waslit!. the staff were attentive and helpful, very informative which I really want. the service was excellent. the room was big very spacious, lots of restaurants around. the continental breakfast was great! the small lady from the reception (i forgot her name) she's cheerful and fun to talk. shoutout...

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Helpful?
Thank mcaroline9800
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Indiana to visit Reno and Atlantis Casino Resort Spa. I am happy that your experience was a memorable one. I look forward to welcoming you back in the near future!

Incline Village, Nv
Reviewed 2 July 2016

Birthday gift to me from my husband was a night at the Atlantis Casino Resort Spa, body treatment and time at the spa, and dinner at Bistro Napa. We will return in the future to the restaurant and I will return to the spa, but we will not be staying overnight at that hotel. We arrived to check in at...

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Helpful?
1Thank godsbooboo
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am pleased that you thoroughly enjoyed our spa and dining at Bistro Napa. However, I am truly sorry and disappointed that your experience during check in as well as your room was less than satisfactory. I would like an opportunity to speak with you...

Madison, Connecticut
Reviewed 2 July 2016 via mobile

Atlantis Casino Resort is one of the best run establishments I've ever been to. With fantastic restaurants and excellent service on every level. Atlantis Steakhouse was incredible, Chef John was a true artist and extremely accommodating. He created a fantastic beef tartare, even though surprisingly it wasn't on the menu. My only suggestion would be to dry age their steaks...

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Helpful?
Thank patrickwall1991
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your birthday celebration. I am elated that you had a phenomenal experience and appreciate you recognizing our team for their exceptional service. I look forward to welcoming you back in the near future!

pahrump,nv
Reviewed 1 July 2016

love everything about ATLANTIS no complaints we just go,my husband and I to have fun. sometimes never leave to go other places.and that's for 4 days.been to other places in reno and Tahoe,but once I visited atlantis I found our favorite place thank you

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Helpful?
Thank whitney3
Redwood City, California
Reviewed 1 July 2016

You can enjoy being here if you do not spend your time comparing Reno to Vegas - Reno is NOT Vegas. However, Reno has so much to offer and the Atlantis is a great place to experience this. Super friendly and professional staff, great steak restaurant, indoor and outdoor pools, and fantastic gambling options. The dealers and table atmosphere were...

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Helpful?
Thank lovingit_11
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Elk Grove, California
Reviewed 1 July 2016

The whole staff is very friendly and professional. Especially the Sales staff Carol Nicholson. Best fun, clean place for a special event, special occasion or corporate travel. The have a great variety of food and several different restaurants to choose from. Two swimming pools (1 indoor and 1 outdoor). All rooms have spectacular views. You can even create your pillow....

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Helpful?
1Thank mebracy
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for denoting Atlantis Casino Resort Spa as the “Best Place in Nevada”. It was a pleasure reading the highlights of your stay. I look forward to welcoming you back in the near future!

Meadow Vista
Reviewed 30 June 2016

Once again the Atlantis met and then exceeded our expectations during our most recent visit. We brought my sister with us to celebrate her 65th birthday. We had a lovely dinner at the Bistro Napa, and the service couldn't have better. The staff ensured my sister enjoyed her special dinner, and even gave us a complimentary glass of champagne. After...

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Helpful?
Thank Orlando S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your sister’s birthday celebration. I am elated that the experience was most memorable for all. I look forward to having you as our guest again very soon!

Novato, United States
Reviewed 30 June 2016

We recently stayed here one night as part of a road trip. Every person that we encountered who was employed by the hotel was friendly and helpful; service was very good ( especially the room service and desk personnel). We were upgraded to very large and nice room. Nice bathroom with marble floors, spa tub, large TV, and plenty of...

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Helpful?
Thank Gilbert H
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed many aspects of our resort. However, I am disappointed that there was an issue with your room. I would like an opportunity to speak with you and obtain more information so I can personally investigate this. At your convenience,...

jcrsm1
Reviewed 30 June 2016

I booked a trip through JetBlue Getaways from JFK to Reno. Travelled with my wife,sister and 83 y/o mother. Arrived in Reno at 10:30 PM and had arranged for a late checkin at the Atlantis Casino and Spa. Arrived and they were very helpful and made us feel at home. Stayed in the Concierge Tower. Had plenty of room for...

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Helpful?
1Thank jcrsm1
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am elated that you and your family thoroughly enjoyed our resort and exceptional guest service. I look forward to welcoming you back very soon!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Sushi & Oyster Bar
Sky Terrace Sushi & Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: ₹ 5,445 - ₹ 19,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Orbitz, Hotels.com, Travelocity, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Luxury Hotel in Reno
#1 Spa Hotel in Reno
#1 Casino Hotel in Reno
#1 Top resorts Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
39 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the rooms.”
PatriciaS268, 25 Apr 2017 | Read review
“Great rooms. We prefer ones with Refrigerator and Microwave.”
um1ap, 24 Apr 2017 | Read review
“Our room was awesome. Stayed 2 nights. Loved it”
tamib52, 24 Apr 2017 | Read review
“Deluxe/Luxury Tower rooms are on smaller side, but very nicely done. The Concierge's Tower has nice extras.”
828marthag, 24 Apr 2017 | Read review
“Really nice and most of the time the best part is the swimming pool area for the kids.”
P5573LUjoseg, 24 Apr 2017 | Read review
5 of 5