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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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4,032 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 3,985: English reviews
Barcelona, Spain
Reviewed 24 April 2016

First the positives: Nice facility clean rooms, efficient staff. Easy check in. Negatives: The cigarette smoke is overwhelming. It permeates the restaurants and even the hallways to the guest rooms through the elevators. Even when we were no where near the casino, it left our hair and clothes reeking of the smell. Hard to take if you are a non...

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Helpful?
Thank Thomas S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa during your visit to Reno. I am pleased that you enjoyed your overall experience. However, I am sorry that the smoke smell was overwhelming for you. I have shared your comments with our Director of Facilities to ensure our air handling system is working properly. I hope you return in the near...

Tracy
Reviewed 23 April 2016

We stayed at Atlantis during Easter weekend. Their Easter seafood buffet dinner was excellent. Lots of varieties of seafood, rack of lamb, roast beef...etc. Too many to list... all prepared with quality and delicious taste. Very satisfied with the buffet. Would definitely return for more.

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Helpful?
Thank got2bvivi
atlantiscasino, Director of Hote Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Ellensburg, Washington
Reviewed 23 April 2016 via mobile

We will never go back here, the shower had minimal pressure with a high pitched screeching sound. The wind was blowing and the windows have been "sealed" so again there was a loud blowing screeching noise through the entire room on the second night. We tried the Purple Parrot the first night and the food was so bland but we...

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Thank Gaka79
Las Vegas, Nevada
Reviewed 22 April 2016

I am always impressed with the level of service, cleanliness & offerings that the Atlantis provides its guests. The restaurants are so good that I never leave the premises once I return from a day of business. This time I tried the work out area and now am certain I will always bring my work out gear to use it!...

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Helpful?
Thank suzannedW6910SL
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa during your business trip to Reno. I am pleased that you thoroughly enjoyed our resort. I look forward to having you as our guest again very soon!

Nassau Bay, Texas
Reviewed 22 April 2016

I'm late finishing this review but didn't want to neglect giving the staff the great feedback they deserve. I had an extended stay in December and January while my husband was hospitalized and the front desk, valet service, room service and housekeeping supervisor couldn't have been nicer. Tom Maloney the Hotel Manager along with Ryan and Rachelle at the front...

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Helpful?
Thank jcd1000
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am elated that our exceptional service made this difficult time for you more manageable. I look forward to welcoming you back in the near future!

Fontana
Reviewed 22 April 2016

Very nice casino with excellent steak house. Was impressed with the hotel check -in. Should have remembered her name. She was so pleasant and helpful, we didn't need the concierge. Room was very nice . hotel service staff very friendly. one of the best stays I have had in Reno.

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Helpful?
Thank johnj92336
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your wonderful review of Atlantis Casino Resort Spa and I look forward to welcoming you back very soon!

West Palm Beach, Florida
Reviewed 22 April 2016

Spa was rated in the top 10 in the USA....I didn't believe it so my sisters and I went. We spent hours there and I could have spent many more. It was completely serene. The day pass is $60 and you can utilize the Aqua Spa Lounge, the heated Laconium Relaxation Lounge and their Light Therapy Lounge where you could...

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Helpful?
Thank GreekSoph
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Spa Atlantis and I look forward to welcoming all of you back in the near future!

Daly City
Reviewed 21 April 2016

Atlantis is still the best resort in Reno. They just renovated some of their rooms (great improvement). Now, the casino needs a refresher. The casino has the best choices in restaurants. You can't go wrong with any of them.

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Thank pudge300
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for denoting Atlantis Casino Resort Spa as the “Best Resort in Reno” and I look forward to having you as our guest again very soon!

Omaha, Nebraska
Reviewed 21 April 2016

At my last post, this property was one of the few Nevada casinos to offer quality video poker to knowledgeable players. Its only right that Nevada casinos (where video poker was born) offer 99.5% or better video poker. Its not beatable, but fair. Sadly, Atlantis has started to cut back on great games and denomination choices. It is still better...

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Helpful?
Thank Thomas B
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review regarding video poker at Atlantis Casino Resort Spa. We appreciate your feedback and would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Reviewed 20 April 2016 via mobile

We stayed at Atlantis Casino in April 2016. The staff was friendly and attentive. The room was in the Atlantis tower with a King bed. He room was clean and well equipped. The food and restaurants were nice and not to expensive. Take advantage of the sports bar's happy hour (3-6) on food and drinks. Meeting rooms were large and...

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Helpful?
Thank Bryan D
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your pleasant experience at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: ₹ 5,514 - ₹ 17,835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Casino Hotel in Reno
#1 Spa Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Luxury Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the rooms the better the view”
 of 5 bubbles Katydid82, 18 Jan 2017 | Read review
“Concierge floor rooms come with happy hour and breakfast and some with beautiful mountain views.”
 of 5 bubbles worldgypse, 17 Jan 2017 | Read review
“We asked for a room relatively close to the elevator and they gave us what we asked for.”
 of 5 bubbles WolfFamily, 15 Jan 2017 | Read review
“Quiet floor is the third floor......SPA and Salon services.....and Pool location too....”
 of 5 bubbles quinnzoe, 5 Jan 2017 | Read review
“Handicap rooms are inconviently located st the end of long halls, but are well laid out and comfortable.”
 of 5 bubbles FRANKG899, 4 Jan 2017 | Read review
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