We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Peppermill Resort Spa Casino

Show Prices
#4 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Peppermill Resort Spa Casino
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

9,183 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Peppermill Resort Spa Casino
See the most recent reviews
Showing 9,095: English reviews
Magalia, California
Reviewed 8 July 2016

This is always our favorite place to stay but this last time was not the best. The couch in our suite was peaking so bad we were afraid to sit on it. Normally we like to have sushi at Oceana, but this time our server and the bus boy were so bad we got up to get the pitcher of...

 Report
Helpful?
Thank Tammy C
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for your review. While I am glad our resort is your favorite place to stay, I am sorry for the frustrations that affected this most recent visit. I hope you have noticed from past experiences that we care greatly about the customer service we deliver, and I sincerely apologize for...

Long Beach, United States
Reviewed 8 July 2016

For what we paid it was a good value. I was just disappointed that they changed the decor of their seafood restaurant, Oceano, from something w a lot of wow factor, to a plain room with two large screens of moving pictures of scenes around the world. I love the screens that are placed throughout the property but Oceano was...

 Report
Helpful?
Thank Nusheen J
Twain Harte, California
Reviewed 8 July 2016

nice place to stay . decent rates. nice pool area. had a great stay. large casino,many restaurants,cafes,we had a nice view from our 15th story room . short drive to downtown reno. great pools and hot tubs.

 Report
Helpful?
Thank edwardcA4347IS
Los Molinos, California
Reviewed 8 July 2016

Used the computer to check into the room was very easy and beaters waiting inline. Wish you would bring back the 2 for one price at the breakfast buffet for seniors.Hotel room was nice and location was perfect for getting down to the casino.casino.

 Report
Helpful?
Thank noelleinlosmolinos
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review with TripAdvisor and the Peppermill. It is wonderful to hear you had a great time at the Peppermill, and I am so glad you enjoyed both our accommodations and casino. However, I would like to apologize for your disappointment regarding the discontinuation of our Club 55 program, which included the 2-for-1 discount at Island...

Reviewed 7 July 2016 via mobile

The layout of Peppermill is disjointed, unorganized and confusing. If staying in the North Wing, I would recommend hiring a Sherpa or other guide of equal stature to escort you from Lobby to room. The good; nice room, good location in Reno and very good gym. The bad; worst layout of hotel I have ever seen. It appears 4 different...

 Report
Helpful?
Thank Priffle
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We appreciate the guest feedback received through TripAdvisor, so thank you for your review. While I am glad you enjoyed our accommodations and Fitness Center, I do want to apologize for the frustrations navigating our resort. The Peppermill has undergone many wonderful renovations over the past few years, and we try to make directions as clear as possible for our...

Fairfield, California
Reviewed 7 July 2016

My husband and I LOVE Peppermill but was kind of disappointed this time with the promotions. For several years I have been getting my monthly promotions which have always been 3 free nights with an upgrade to a Tuscany suite for 20.00 per night along with either 75.00 or 100 in free play. Well this year for a few months...

 Report
Helpful?
Thank Tammi T
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for sharing your review. I am thrilled you and your husband love our resort, but I would like to apologize for any disappointment with our promotions. Our direct mail offers are based on a guest’s past level of play and history with our casino, and the promotions you and others...

Roseville, California
Reviewed 7 July 2016

Hotel/Casino is fine. If you don't bring your children I am sure it is fine. My 15yo daughter was approached by one of their lifeguards on duty and was asked if she would like or does Xanax. The lifeguard was told to leave and he kept coming back. I was disgusted and talked to pool manager. He apologized and offered...

 Report
Helpful?
Thank denneydavid
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review with TripAdvisor and the Peppermill. I am truly sorry to hear of your family’s experience, and I can assure you that the Peppermill does not condone this type of behavior, from any of our employees. We have taken the appropriate actions to ensure this situation does not happen again in the future, as the...

West Chester
Reviewed 7 July 2016 via mobile

While it's not much on the outside, the Peppermill Resort is terrific for the inside. My wife wanted to stay because of the pool(s), which were awesome. Pool food (quesadillas, pizza, salad) was surprisingly really good, and my son bought the biggest $5 cookie ice cream large enough to feed 3 people. The workout room was huge with plenty of...

 Report
Helpful?
Thank John B
beaumont
Reviewed 7 July 2016

Lock everything up--parking security is a joke! Too many transients moving through the parking areas. Swimming pool area should be separated into kids area and adult; too many kids unsupervised. Most little ones were in the hot tub.

 Report
Helpful?
Thank robert c
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

The Peppermill values guest feedback, so thank you for your TripAdvisor review. I would like to apologize for the frustrations you experienced with our pools and parking areas. We aim to provide every guest with a five-star experience, and it is disappointing to know we fell short of those expectations. We discuss having an adults-only pool almost every pool season,...

Granite Bay
Reviewed 7 July 2016

The fan on our air conditioning unit was not working during our whole stay. Even after our complaint it was never looked into. At check out our bill was only adjusted $45. We explained that we had also stopped engineering in the hall way to express our concern.

 Report
Helpful?
Thank Lauragordon14
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your TripAdvisor review with the Peppermill. I am sorry to hear of the less than excellent service you received during your visit. While I am glad our Front Desk team could adjust your bill as a gesture of apology, it is disappointing that we did not fully deliver on our five-star standards of customer service for...

1,436 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1159)
Viewed
View from Room (60)
Viewed
Room/Suite (316)
Viewed
Hotel & Grounds (147)
Viewed
Dining (34)
Viewed
Pool/Beach Area (82)
Viewed
Bathroom (105)
Viewed
Business Centre/Function Rooms (3)
Viewed
2:23
Videos (5)
Viewed
Other (407)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (18)
Viewed
Pool (49)
Viewed
Dining (3)
Viewed
Spa King Suite (47)
Viewed
The Hotel (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Dining (3)
Viewed
Room/Suite (30)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Reno hotels
3.4 km away
Grand Sierra Resort and Casino
4.0 km away
Circus Circus Hotel and Casino-Reno
3.5 km away
Harrah's Reno
Harrah's Reno
#18 of 65 in Reno
2,720 reviews
Show Prices
Show Prices
Show Prices
2.0 km away
Hyatt Place Reno Tahoe Airport
3.7 km away
The Sands Regency Casino Hotel
3.6 km away
Whitney Peak Hotel
Whitney Peak Hotel
#10 of 65 in Reno
1,908 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Region: United States > Nevada > Reno
Price Range: ₹ 5,956 - ₹ 13,672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Odigeo, Priceline and Jetsetter so you can book your Peppermill Resort Spa Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Green Hotel in Reno
#4 Business Hotel in Reno
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
67 questions
Ask a question

See all questions (67)

Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a spa suite for me and friends, however the steam sauna feature in the shower did not work well, it didn't get hot enough to work well. This is the reason for my average review. ”
 of 5 bubbles thejim2016, 8 Dec 2016 | Read review
“The grout in the shower could use a good cleaning. Otherwise the room was very clean and well maintained.”
 of 5 bubbles 275rosec, 7 Dec 2016 | Read review
“It's a long way to the rooms from check in. Be sure your bag has wheels!”
 of 5 bubbles terriem2016, 7 Dec 2016 | Read review
“Stay in the Peppermill Tower if you can - easy access to the casino floor and restaurants. ”
 of 5 bubbles M526ZXdavide, 7 Dec 2016 | Read review
“Bathroom Towels put out a lot of lint. They may not be too friendly for people who are allergic.”
 of 5 bubbles fgomez007, 6 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay