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Peppermill Resort Spa Casino

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#3 of 64 Hotels in Reno
Certificate of Excellence
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9,398 Reviews from our TripAdvisor Community

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There are newer reviews for Peppermill Resort Spa Casino
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Showing 9,306: English reviews
Port Angeles, Washington
Reviewed 11 August 2016

Really enjoyed our stay, the food is great and the pool is amazing. We stayed in the regular room which was fine, comfy bed but the room was kinda small. Our friends stayed in the Tuscany Towers and it was fabulous! The hotel handled all the Hot August Night crowds very well and organized, we will go back next year!

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Helpful?
Thank Jo F
Monterey, California
Reviewed 11 August 2016

It had been years since I had visited Peppermill. I was surprised it was remodeled as the theme has changed. However, I was not impressed with our room. For the price we paid, I would have expected something a little bit nicer. The service was good but definitely not worth what we paid. Not sure if I'll be returning.

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Thank 88vr831
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review with Peppermill Reno on TripAdvisor. I would like to apologize for your dissatisfaction with our resort. We strive to provide all guests with a five-star experience, and it is disappointing to hear we did not deliver on this. If possible, we would love the chance to reach out and personally apologize for the frustrations...

San Luis Obispo County, California
Reviewed 11 August 2016

Have stayed many nights for Hot August Nights over 5 or 6 years. I would not stay anywhere else. The staff is friendly, our room is wonderful, the pool is perfect. Have gone to Spa Toscana every year and love the services and products they offer. There is nowhere else in Reno I would want to stay. Food at Oceano...

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Thank KC A
Grants Pass, United States
Reviewed 11 August 2016

Clean Property, Rooms and easy access on and off Freeway. Close to shopping and downtown Reno. Restaurants excellent service and variety of food. Covered Garage Parking connected to Resort. Very accommodating

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Thank Linda Z
Reviewed 11 August 2016 via mobile

It wasn't crowded when we went there. We booked for Sunday through Tuesaday. Checked-in at Tuscany Suite room T1025. Everything was amazing from check-in to check-out except some needs of improvements and couple of incidents we experienced 1. The room we checked, light bathroom were busted/flickering. Some people are sensitive to it but we were able to tolerate it. We...

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1Thank Maria Luchille R
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review of Peppermill Reno on TripAdvisor. While I am pleased to hear your enjoyed the majority of your stay with us, I would like to apologize for the frustrations you encountered. We strive to provide all of our guests with five-star getaways, and I am sorry we did not deliver on this in every aspect...

Dallas, Texas
Reviewed 10 August 2016 via mobile

I recently stayed here for 1 night on a business trip. It was fantastic! The staff was very welcoming and the room was just right. I did have a beautiful view of the trash cans, but I wasn't in my room long enough to care. They have a few electrical outlets by the pool so I was able to get...

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Thank Samantha92901
Reviewed 10 August 2016 via mobile

When in Reno we always stay at the Peppermill. We prefer the Tuscany Suite to all other suite types at the resort. The rooms are newer and well maintained. Spa Toscana is a must visit. The therapist are well trained and ambience will bring your stress level from 10 to 1 as soon as you walk in. Most of the...

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Helpful?
Thank Rikki R
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is greatly valued by Peppermill Reno, so thank you for sharing your review on TripAdvisor. I am thrilled to hear you enjoy our resort, and consistently leave Spa Toscana feeling relaxed and rejuvenated. I would, however, like to apologize for any dining frustrations with Oceano. We aim to provide all of our guests with a five-star experience, which...

Reno, Nevada
Reviewed 10 August 2016 via mobile

My wife and I try to stay here every year. The rooms are great and a great value. It is nice to get away from things while staying at home once and a while. The buffet is above average for the area and so love the atmosphere overall. Yes it is based on gaming but there is still much to...

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1Thank Chris L
Port Angeles, Washington
Reviewed 10 August 2016

This is our second stay and it just gets better every year!! We enjoyed several of the restaurants and of course the wonderful pool area!!! Room was awesome and since we brought a car down to show, the parking lot was great!!

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Thank bbell9258
Renton, Washington
Reviewed 10 August 2016

I have travelled all over the world and have experienced all types of service. I have to say I have never been treated so special from the valet to the casino boss and every person in between!!! Smiling happy Peppermill employees. All willing to be of service in any thing you may need!!!

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1Thank jodi s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Region: United States > Nevada > Reno
Price Range: ₹ 6,895 - ₹ 13,926 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Spa Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Green Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic Peppermill Tower rooms are nice. If you have a large good an upgrade to Tuscany Suites can help. ”
 of 5 bubbles JanF753, 16 Jan 2017 | Read review
“Higher floors for a better view!”
 of 5 bubbles MandyL375, 15 Jan 2017 | Read review
“Maybe register under both names?”
 of 5 bubbles Hathawka, 13 Jan 2017 | Read review
“Upgrade to Tuscan tower ... Very nice !”
 of 5 bubbles Topfuelwrench, 13 Jan 2017 | Read review
“None comes to mind. ”
 of 5 bubbles 312irener, 13 Jan 2017 | Read review
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