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Peppermill Resort Spa Casino

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#4 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Peppermill Resort Spa Casino
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10,190 Reviews from our TripAdvisor Community

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Showing 10,091: English reviews
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San Carlos, California
Reviewed yesterday NEW

Large room, Keurig 2.0, glass door silent refrigerator, instant hot water. Great experience. Accidentally purchased 'on-demand' movie, they refunded the charge. Very friendly accommodating staff. Elevators broke down due to activity, but were fixed quickly. Awesome fitness center and pools(best I've been to). Ran out of time to use the coupons, but there were many.

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Helpful?
Thank Andrew L
Fort Smith, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed in the Tuscany Towers, 7th floor, with a view of the snow capped mountains. After seeing the whirlpool tub, double-head shower, vanity table, TV in bathroom, and the other TV was set to soothing music and beautiful photos of around the world as I entered the room, my thought was "I want to live here!!" Everything about the...

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Helpful?
Thank Rhonda C
About Hotel's Favourite Review
South Lake Tahoe, California
Reviewed 2 days ago NEW

You can never go wrong with this hotel and casino. Its fun,the food is fantastic and the rooms are beautiful. The Tuscany Suites are incredible and quite spacious with wonderful new furnishings. The room was clean and very relaxing. The only complaint is Valet. It takes forever and their first impression is lacking. Not friendly and not very efficient. We...

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Helpful?
Thank Warren M
Antioch
Reviewed 3 days ago NEW

I have always enjoyed my stay at the peppermill. The rooms are clean and know the have small fridges and a krueig. That made my stay way more enjoyable. The restruants have good food. Will be staying there again very soon.

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Helpful?
Thank rosaa604
Patterson, California
Reviewed 3 days ago NEW

I always enjoy my stay at the Peppermill. The rooms are clean, beautiful, and beds are comfy. The Oceano has delicious sushi rolls and the spa is wonderful. The staff is friendly and the services offered are exactly what I need when I get away for the weekend.

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Helpful?
Thank nickdepauw
Brooks
Reviewed 4 days ago NEW

Great staff, best cafe to eat at. If you play enough everything could potentially be comped. Great food. Wonderful atmosphere. Rooms are fantastic! All around a very wonderful experience. Would recommend to everybody!

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Helpful?
Thank whaltz
Nine Mile Falls, Washington
Reviewed 4 days ago NEW

Had a wonderful time with friends and family members. I always have fun (wish I could win more) but the Casino is beautiful and the rooms are very nice. We had some good food and beverages. Overall, it was a great time. Sorry it could not have been longer. Looking forward to the next time I can get away and...

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Helpful?
Thank carolej106
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you, Carole, for the great review. We are glad you had such a great time with us and that you enjoyed your room and some of our restaurants and lounges. We hope next time you do get to stay longer with us! See you soon, Dave Fuller Director of Service Excellence

amberrose42
Reviewed 4 days ago NEW

I have lived in Reno for the past 6 years and let me tell you, they have THE MOST AMAZING employees I have EVER met! Honestly they are the only reason I keep coming back. The gaming gets worse and worse every year, I get practically nothing as a local, and it's extremely frustrating. If it weren't for the employees...

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Helpful?
Thank amberrose42
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for posting your review and for being a long time Peppermill guest. We are thrilled to hear how much of an impact our employees have on you and that they keep bringing you back to see us. I have sent you a private message through Trip Advisor and look forward to hearing from you. We hope that you...

Sacramento, California
Reviewed 5 days ago NEW

This was a weekend getaway for my boyfriend and I. We paid extra for a spa suite. The first night we had trouble with our hot tub and our refrigerator. They fixed the tub and the refrigerator remained hot. That same night we order lobster room service. We specified no bacon on our potatoes . What did we get bacon....

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Helpful?
Thank YVETTE M
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for choosing the Peppermill for your getaway. We appreciate this and also the helpful feedback you have provided us. Thank you for your time with me on the phone. We are glad that you will be coming back to stay with us in the near future and we are prepared to make sure you have a true "Peppermill...

Olympia, Washington
Reviewed 5 days ago NEW

We have stayed here many times over the years. Beautiful property with many amenities. The restaurants are excellent, the rooms lovely and the environment is really nice. We have enjoyed the spa and the fitness center additionally.

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Helpful?
Thank cochrandb

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1621 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightclub, EDGE. Accommodations now include custom pillow-top mattresses, hypoallergenic pillows in both soft and firm comfort levels, Egyptian cotton sateen T300 bed linens, single-cup Keurig brewing systems, in-room smart refrigerators, 42-inch LCD high-definition TV and movie stations, and complimentary Wi-Fi with speeds up to 32mbps. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: ₹ 4,992 - ₹ 14,132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Luxury Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
81 questions
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Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an imperial suite-the jacuzzi is much better than in the Tuscany rooms!”
amberrose42, 22 Apr 2017 | Read review
“Upgrade to the Tuscany Tower Suite. It's definitely worth it.”
toclw, 21 Apr 2017 | Read review
“Very clean with good service.”
X4467IXjimg, 19 Apr 2017 | Read review
“Wish we had complimentary bubble bath for the hot tub in our room 😊”
58jasmines, 18 Apr 2017 | Read review
“The Pepppermill tower's is OK but the Tuscany tower is worth the upgrade. SO much nicer and the bathrooms are wonderful.”
827lyndab, 18 Apr 2017 | Read review
5 of 5