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Polo Towers Suites

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#32 of 264 Hotels in Las Vegas
Certificate of Excellence
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Polo Towers Suites
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2,148 Reviews from our TripAdvisor Community

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Showing 1,975: English reviews
Reviewed 6 days ago NEWvia mobile

Good when we checked in but went downhill rapidly from there. The bed was a fold our one and was lumpy. Suite overall very poor. Air conditioner was so noisy I had to use ear plugs. Two notifications to reception and finally someone came to check it out. Had to chase cleaning staff at 5pm on second day for towels...

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Helpful?
1Thank Maureen K
Diamond R, Manager at Polo Towers Suites, responded to this review

We are sorry to read that you were unaware of our cleaning schedule. As we are primarily a Vacation Ownership property, housekeeping services are provided on a weekly basis for guests staying longer than five days. However, when notified we are happy to provide you with fresh linens, towels, toiletries and waste removal, at no cost to you. We will...

Baltimore, Maryland
Reviewed 1 week ago

In the strip, across the other great hotels. Nice location so we walked a lot and find places we never been to. The room though is very small; it only has small kitchen counter and a small refrigerator. We did not get to use the amenities because we rather use the surrounding areas for visits.

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1Thank Mai-ImIt
Brisbane, Australia
Reviewed 1 week ago via mobile

Really loved our stay here. The staff were extremely accommodating and courteous. We were not hassled about time share and found the concierge helpful. we chose a 2 bedroom apartment which was perfect for family of 5. The boys had the single connecting room with Murphy bed and bathroom. My daughter slept on the sofa and was comfy and the...

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3Thank Jesse90
Auckland, New Zealand
Reviewed 1 week ago

From the outset this hotel let itself down with its organisation and amenities. We checked in the day before the CES conference, which yes is a busy time. However in saying that, the hotel had half the staff registering guests and the other half positioned at the concierge station with nothing to do but chat amongst themselves (which they did...

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Helpful?
3Thank Maree C
Diamond R, Manager at Polo Towers Suites, responded to this review

It was very concerning, after reading your review, that we did not meet these expectations in regard to your stay. First and foremost, the level of customer service you experienced from our concierge teams is not representative of the type of customer service we wish to portray to our guests. This will be addressed immediately and internally with team members....

Las Vegas
Reviewed 1 week ago

checked into Polo Towers for the 6th straight year to watch the fireworks at City Center. V.I.P. check i n by Nellie went well. Son and his friends as well as sister in law and her family all checked in quickly by Nellie as well. Our room was a two bedroom facing east on the 20th floor. Room was very...

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1Thank Funlv1
Trenton, MISSOURI
Reviewed 1 week ago

Walking distance up and down the strip ... This not a casino but full condo living ... The Pool and Spa and BBQ GRILLS are three of the finest on the Vegas Strip ... THE STORE for CONVENIENCE is PERFECT ... Close to MGM GRAND, PLANET HOLLYWOOD, MONTE CARLO, NEW YORK NEW YORK ... The POLO TOWERS is BEAUTIFUL

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1Thank Joe F
darlington
Reviewed 1 week ago

very good quality hotel in an excellent situation just off the famous strip..would recommend as the suites were fabulous value...high quality furnishings and faciliyies,includes such things as a dishwasher.

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1Thank john p
Bakersfield, California
Reviewed 1 week ago

Polo Towers is located in an excellent location on the Strip. The hotel is nice and clean; the staff is extremely polite. Polo Towers is a hidden gem, family friendly, I just checked in and went to the elevator, no need to be hauling the luggage across the casino floor like the mega casino/hotels located in the surrounding area.

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2Thank N G
California
Reviewed 1 week ago

We were very impressed with Polo Towers. The rooms were spacious and very clean. Well appointed. Ice maker in the refrigerator was a bonus! There were plugs on the lights over the bed to charge our various devices without searching for a plug. Extras towels, blankets and pillows were provided. The televisions were amazing...almost like watching in 3D. We had...

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Helpful?
1Thank pstefani1
Grafton, Illinois
Reviewed 1 week ago via mobile

Wonderful property. Spacious. Kitchenette. Bathroom has only a tub/shower which is disappointing for the property. Quiet. Balcony. Excellent night view. Close to New York New York, Monte Carlo, Aria, Cosmopolitan. Worth the stop!!!

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Helpful?
1Thank 4cory

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The best way to experience Las Vegas is to stay in the heart of the action. There is only one boulevard where you can find non-stop action and excitement here, and that's the world famous Las Vegas Strip. There is only one resort where you can find classic elegance and casual comfort during a stay in Las Vegas, and that's at Polo Towers Suites. Las Vegas is a destination spot for travelers from around the world who come to experience the sights, sounds, casino action, top notch shows, superior shopping, dining, golfing and even family fun-filled adventures. You, too, can plan a trip that will be as remarkable as it is memorable. A Peek at Polo Towers Suites Located in the heart of the Las Vegas Strip, Polo Towers Suites promises and delivers the best accommodations. You will enjoy the lavish resort-style amenities within your room and on the exterior as well. From the pool to the fitness center, you will find ways to stay active, or simply unwind. Get the best service from the staff and the most useful information about the area from our Concierge. You may even want to pamper yourself at the spa or with the personal massage services. You will have everything you need in your magnificent suite. Style, elegance and comfort await you and your family. The spacious rooms will be the perfect place for you to kick back after a day of shopping or evening of gambling. Alternatively, you may want to simply take in the spectacular evening views of the lights of Las Vegas from your secluded balcony or terrace. Not to mention, you will enjoy easy access to world-class casinos, shopping, entertainment and attractions. Hitting the Town Las Vegas Style Enjoy the luxury of coming and going as you please, to one of the world's best action packed, scenic cities. There is never a shortage of things to see and do, and you will be right in the middle of it all. Take comfort in knowing you can spend the day shopping and return your purchases to your room, with ease, before heading out for the evening. You can enjoy dining at the best restaurants, gambling at the most famous casinos or taking in shows from some of the most famous names in the business. Our Concierge will help you arrange whatever you want, whether it is a night on the town or a family outing. With Polo Towers Suites, you won't be taking a gamble when it comes to finding the best resort to plan your trip around. ... more   less 

Additional Information about Polo Towers Suites

Address: 3745 Las Vegas Boulevard South, Las Vegas, NV 89109-4308 (Formerly Polo Towers Villas)
Region: United States > Nevada > Las Vegas
Price Range: ₹ 7,168 - ₹ 20,684 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Polo Towers Suites 3.5*
Number of rooms: 829
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and TripOnline SA so you can book your Polo Towers Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Polo Towers Villas Hotel Las Vegas
Polo Hotel Las Vegas
Polo Towers Las Vegas
Polo Towers Vegas
Polo Club Las Vegas
Polo Las Vegas
Hotel Style:
#60 Family Hotel in Las Vegas
#69 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Polo Towers Suites staff and other travellers.
118 questions
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Questions? Get answers from Polo Towers Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has both "tower" and "suites" so be sure you know which to reserve.”
  • View of strip at night!
 of 5 bubbles Funlv1, 7 Jan 2017 | Read review
“important ... FACING the STRIP ... the Higher Floors ... Request staying in The SUITES”
 of 5 bubbles 147joef, 5 Jan 2017 | Read review
“Towers 1 & 2 are better than Tower 3 in regards to the Strip view.”
 of 5 bubbles 150ng, 4 Jan 2017 | Read review
“Ask for a room overlooking the strip. Views are awesome. The higher the better.”
  • This was the view from our room
 of 5 bubbles pstefani1, 4 Jan 2017 | Read review
“Excellent service, great views, very friendly staff”
 of 5 bubbles lmbutlar, 1 Jan 2017 | Read review
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