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MGM Grand Hotel and Casino

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#67 of 264 Hotels in Las Vegas
Certificate of Excellence
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MGM Grand Hotel and Casino
MGM Grand Hotel and Casino
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17,315 Reviews from our TripAdvisor Community

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There are newer reviews for MGM Grand Hotel and Casino
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Showing 14,980: English reviews
Kansas City, Missouri
Reviewed 30 June 2016

We got a suite for my brothers barchelor party weekend. It was everything i expected and more. The place was ample with rooms , sound system, a bar a living and dining room. It had its own elevator and service was great. It was a dream weekend.

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Helpful?
1Thank JorgeKC
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear JorgeKC: Congratulations to your brother on taking the plunge! We are delighted at the chance to help you celebrate all the fun. Thank you for sharing your comments about the spacious suite and amazing service you enjoyed while staying with us. Sincerely, Seth L. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com

Houston, Texas
Reviewed 30 June 2016

Stayed one week in Vegas with my boyfriend at the MGM Grand for a vacation. This is a huge hotel, so it took a while to check in. There were a lot of people working at the front desk, and the line steadily moved, but it was just the sheer number of guests that created the wait. It wasn't too...

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Helpful?
2Thank Lara N
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Lara N: There really is a lot to see, do, and enjoy about a stay here at MGM Grand. Our spacious resort offers an outstanding array of fabulous experiences. We boast attentive service, eclectic amenities, exquisite dining, and truly alluring nightlife. Our convenient location also makes traveling around the city and sightseeing easy. Thank you for spending our week...

Philadelphia, Pennsylvania
Reviewed 30 June 2016 via mobile

If huge lines at check in, poor signage in a sprawling maze of smoke and noise, and an overcrowded pool filled with drunk people walking (not floating, because you can't actually get a tube - they're gone in 10 minutes after opening) - sounds like fun to you, this is your hotel. It's basically a terrible cruise ship, minus the...

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Helpful?
1Thank Jenrayac
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Jenrayac: We are disheartened to know your visit to MGM Grand fell short of expectations. We regret the complications you had with the in-room air conditioner system, and lament your time at our pool proved unsatisfying. We appreciate your feedback and will certainly work to better our efforts in the future. Sincerely, Seth L. Guest Relations Specialist MGM Grand...

Reviewed 30 June 2016 via mobile

My husband and I work very hard for our money and spend 6 months planning and saving for our family vacation. Our last night in Las Vegas we stayed at the MGM GRAND. DO NOT WASTE YOUR HARD EARNED MONEY STAYING HERE. No hot water only 2 towels for 4 people. No one answers the phone when you call... Was...

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Helpful?
1Thank Rosemary M
Toronto, Canada
Reviewed 30 June 2016

I enjoyed this hotel - normally stay at Encore, Aria etc... so MGM Grand isn't quite as nice but it's also less expensive! I like the variety of the dining - you can do a quick inexpensive food court stop, or you can take advantage of many of the finer dining options they offer. Their Pool "Complex" is really nice...

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Helpful?
1Thank Lee_C_B_TO
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Lee_C_B_TO: There are a lot of fun times to be had here at MGM Grand. Thank you for making the most of your vacation experience by staying with us. It certainly sounds like you found our Grand Pool complex well suited to your needs and found our staff and dining venues quite excellent. Please come see us again soon....

A TripAdvisor Member
Level Contributor
15 reviews
9 hotel reviews
5 helpful votes
Reviewed 30 June 2016 via mobile

MGM was a great hotel to stay in! Had such a great time! Clean and friendly staff. Huge hotel with a whole lot going on! Cabanas were great to rent by the pool and service was very good! A great time had by all! All kinds of food on main floor, huge casino area, shopping. No need really to leave...

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Helpful?
Thank A TripAdvisor Member
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Valued Guest: For a great experience at a truly impressive resort destination, MGM Grand is the place to stay. Our guests enjoy diverse amenities, fabulous service, and a wide range of fun things to see and do. We appreciate your review and hope to see you again, the next time you come to town. Sincerely, Seth L. Guest Relations...

Reviewed 30 June 2016 via mobile

Good location to the strip Good pool area with service. Also dancing lifeguard great to watch! You can bring own drinks into the pool. Evening buffet good Dealer on the blackjack table fun $40 credit given Negative Water isn't hot!? Lights flickering in rooms West wing rooms are small Bathrooms odd... Can't put towels in shower, phone in bathroom. Air...

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Helpful?
1Thank Nicholas D
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Nicholas D: While we are glad you enjoyed your time at our Grand Pool complex and found our dealer staff and Grand Buffet quite excellent, we regret your accommodations fell short of expectations. At MGM Grand, we strive to deliver a truly outstanding experience in all facets of the guest stay. We value your business and hope for the...

York, United Kingdom
Reviewed 30 June 2016 via mobile

Rooms quite small, air con isn't cool enough and no Fridge in the room!!!!! Pool is amazing, but no shade. Really easy to find just follow the signs. Not a huge amount to do in the hotel but really close to the strip and attractions. Buy everything out of the hotel as prices are extortionate. $11 for 2 bottles of...

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Helpful?
1Thank Sophieeh92
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Sophieeh92: Thank you for sharing your opinions of MGM Grand. It would seem you enjoyed many parts of your stay, including your visit to our spacious Grand Pool complex and utilizing our convenient location for exploring the Strip. We regret, however, that you encountered some issues with the in-room amenities. We value your feedback and will certainly consider it...

Reviewed 30 June 2016 via mobile

I visited the hotel Friday this past weekend and even though the lines were long Melissa at the front desk was extremely nice and helpful! This hotel is beautiful and my friend and I enjoyed our weekend ! Housekeeping was extremely prompt ! No complaints on my trip to Vegas

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Helpful?
2Thank Ketsia C
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Ketsia C: It is a delight to hear how our timely service and friendly staff left you with such a memorable lasting impression. Your comments about gorgeous resort facility are also quite encouraging. Thank you for such an enthusiastic recommendation. We look forward to your return. Sincerely, Seth L. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts...

Reviewed 30 June 2016 via mobile

Staying here now and definitely would not stay in West Wing again.. Bed is horrible, almost like a platform bed feels like sleeping on the floor. The room is small and bathroom is small at well.. Wallpaper in bathroom peeling and shower can use some work as well. If you are looking for a mini frig to store water, keep...

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Helpful?
1Thank Maria M
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Maria M: We regret your assigned West Wing accommodations proved unsatisfactory to your needs. While many guests enjoy the unique layout and convenient Strip side location of these rooms, it is clear the more traditional feel of our Grand Tower rooms and suites would have better suited your specific preferences. We value your business and hope to more effectively...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
The Grand Wok and Sushi Bar
The Grand Wok and Sushi Bar
Cuisines: Chinese, Japanese, Sushi, Asian
MGM Grand Buffet
MGM Grand Buffet
Cuisines: Chinese, American, Sushi, Asian
Stage Deli
Stage Deli
Cuisines: American, Fast food, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Region: United States > Nevada > Las Vegas
Price Range: ₹ 7,926 - ₹ 24,433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
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Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino
Hotel Style:
#29 Casino Hotel in Las Vegas
#29 Spa Hotel in Las Vegas
#30 Luxury Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Hotel and Casino staff and other travellers.
445 questions
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Questions? Get answers from MGM Grand Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the Grand Tower for quiet and great views - floors 20 and up”
  • 23rd Floor Grand Tower Great View
  • Fountain at the entrance to the elevators
 of 5 bubbles Montanaberry, 22 Mar 2017 | Read review
“It didn't work out of me. So not sure.”
  • This is my premium strip view if I stood in the corner of the window.
 of 5 bubbles 198gailc, 22 Mar 2017 | Read review
“Be nice to your guest services check in folks - they must have wide latitude to assignment of your room.”
 of 5 bubbles delsandi, 20 Mar 2017 | Read review
“if you have medication to store in a fridge let them know I think you get the fridge for free, otherwise you can hire one, I believe”
 of 5 bubbles kimandco_11, 20 Mar 2017 | Read review
“Request a room closer to elevators-ones at the end of hall are far far away.....quite a long walk!”
 of 5 bubbles christmas152, 19 Mar 2017 | Read review
5 of 5