Westgate Las Vegas Resort & Casino is celebrated for its storied past as Elvis' former home (the "King" performed for 837 consecutive sold out shows here, breaking all Las Vegas attendance records), its expansive variety of suites, abundant onsite amenities, superb customer service and prime location adjacent to the Las Vegas Convention Center. Westgate Las Vegas Resort & Casino boasts an extraordinary array of services and amenities, from the World's Largest Race & Sports Book to the world-famous Benihana. In addition, Westgate Las Vegas Resort & Casino offers a Las Vegas Monorail onsite for easy access to the rest of the excitement on the Las Vegas Strip.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Guests commend the Westgate Las Vegas Resort & Casino staff for their friendly and professional demeanor, although there have been occasional concerns regarding the efficiency of service. While the hotel's atmosphere is celebrated for its vibrancy and live entertainment, many guests feel the rooms could benefit from modernization, noting issues with noise, cleanliness, and general upkeep. Opinions on cleanliness are mixed, with some visitors satisfied and others pointing out inconsistent housekeeping.
The hotel's location is generally appreciated, especially for those attending conventions. However, the value proposition is often questioned due to high resort fees and perceived overpriced amenities.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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I visit Las Vegas often as I have family there, so I went for a trip Dec. 26-30, 2019. The check-in process was fairly fast and I was offer an upgraded room to one of the newly refurbished rooms for $20 more a night. I accepted the upgrade and the room's decor was an upgrade from my last visit and I was pleased. What was disappointing was the lack of cleanliness in two areas: my room was only cleaned once in my four day stay after I called housekeeping to report the oversight twice and on my arrival day, someone had left their food tray outside of their door and the tray sat there from about 3pm until the next day about 11am.
The situation with the elevators was also annoying. The elevators at the newly improved end of the hotel do not operate after midnight and the main tower's elevators are in use, so of course the wait is obnoxious and grossly inconvenient.
I did not feel like this was the value for what I paid and will most likely choose another hotel when I return in April.
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestgateGuestRels, Guest Relations Manager at Westgate Las Vegas Resort & Casino
Responded 15 Jan 2020
Thank you for taking the time to share the details of your recent experience with us. While we are happy to hear you were pleasantly surprised by your upgraded room and our new decor, we are disappointed to hear that your stay fell flat in some areas. We will take a look at your room with our housekeeping staff to ensure that our quality standards are being met. We do appreciate you letting our staff know while you were on property. We also appreciate your feedback on our elevators, as we do close one down after midnight for security purposes. We will review your concerns with our staff and management as we work to improve in these areas moving forward. It is our hope that you will allow us another opportunity to welcome you and truly exceed your expectations. Regards, Rachel
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I stayed at Westgate during CES and amidst the Hussle and bustle Westgate was a nice place to wind down after being at a convention all day. I stayed at a hotel on the strip during CES last year and it was terrible especially having to take a car to the Las Vegas convention center so I was glad when my company booked our rooms at Westgate this year. The hotel is walking distance to the convention center which was great because I did not have to sit in traffic and was able to get some cardio in everyday. The 1st day I arrived at Westgate the hotel was extremely busy but was understandable being that the next day was the 1st day of CES. My coworker had already checked into our room so when I arrived I was struggling to find the guest elevators when a very nice employee named Dallas offered to assist me (per our convo I think he said he was a window cleaner). He was so nice he even helped me carry 1 of my luggage to the elevator bank. I ended up seeing him the next day and he totally remembered me from the day prior and offered to give me walking directions to the convention center which was so helpful because I got to the convention center super fast! I was so amazed with how friendly and personable he was. He also gave me great recommendations on where to eat in the hotel, my personal favorite was “Rikki Tiki Sushi” where I sat at the bar and was able to get a quick yummy bite after the convention. I will definitely stay here again during the next CES and hopefully during an actual vacation soon!
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Splurge for the Signature or Luxe rooms. They are super modern and renovated!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kassandra Gomez, Other at Westgate Las Vegas Resort & Casino
Responded 2 Aug 2021
Thank you for taking a moment to share your experience at the Westgate Las Vegas Resort & Casino. Our teams strive to create the best experience possible for our guests. We sincerely look forward to welcoming you back in the future for another visit.
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we stayed there on Thursday night, it's much cheaper than on Fri or Sat night (which would be triple the price), for the price on Fri & Sat night, I would just give 3 stars, but as now is price is cheaper on Thursday night, so I gave it 4 stars. The price doesn't include breakfast, you need to add (may be $20 per person for the breakfast buffet), the room is up to standard, clean, as it is a "hotel" (not cheap motel), so it should be up to standard. But for the check-in, you need to wait for a long time, because there is a long queue, and there are staff selling you to upgrade your room or buy their package when you are walking to check-in, a bit annoying.
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Date of stay: June 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AJ Guest Experience Department, Other at Westgate Las Vegas Resort & Casino
Responded 7 May 2020
Thank you for staying with us. It is great to hear your feedback about our resort. your feedback will be forwarded to our management teams for review. We hope to have you with us again. Thank you,
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JUST DON'T! I would never return to this hotel unless I absolutely had to. First impression when arriving is the sad and depressing atmosphere. Staff unfriendly, rooms not clean (poop splatter under toilet seat, hairs on bed sheets/counters/floors, crumbs on carpet and chairs), old and patched up furniture, cheap updating and lacking in other typical amenities, Green program for $10 daily food credit in exchange for declining housekeeping doesn't work, elevators extremely slow when working. I could go on, however, I'm too tired trying to make the best of it for my family. I just can't wait to check out.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westgate Resorts, General Manager at Westgate Las Vegas Resort & Casino
Responded 24 Feb 2020
Thank you for taking the time to review your overall impress of Westgate Las Vegas Resort & Casino. We are saddened to hear that your experience with us was negative. What you have described certainly falls below our usual standards of excellence and we hope that you were able to discuss your concerns with the front desk, so that they could send housekeeping to promptly assist. We want all guests to be fully satisfied with their accommodations. We do appreciate you bringing your concerns to our attention and we hope to have another opportunity to host and impress you in the future. Regards, Rachel
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The casino was clean and not too crowded. Staff were nice and helpful. The room was nice. They tried so hard to clean and maintain the property to protect the people. It was really A pleasant experience. The safety measure of not Cleaning the room daily so I believe it’s just to protect the hotel guests. However they could have just ask the hotel guest if they want or do not want their rooms to be cleaned daily at least they should’ve given them their options.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AJ Guest Experience Department, Guest Services / Front Office at Westgate Las Vegas Resort & Casino
Responded 25 Jul 2020
Thank you for your review of Westgate Las Vegas Resort & Casino. We are happy to hear that you enjoyed your stay with us overall. We are always looking to improve, and your feedback is of great help. We hope to see you again very soon!
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I've been to Vegas many times and have stayed at various hotels. I highly recommend the Westgate. We went during its reopening weekend. I found them to encourage safe distancing and mask wearing. The casino and areas of the hotel were constantly being sanitized. Temperature checks were taken when entering the hotel and masks were offered to guests. I loved how the parking area was so close to the entrance of the hotel given the fact that there was no valet service offered yet. Guest Services were accommodating when asking for extra towels and other things we needed. The king size room was very spacious with a lovely view of the Las Vegas Country Club Golf Course. The room had a refrigerator and a nice sized desk and "bar" area. The pool and fitness area were also very nice. We stayed a week and were very comfortable and satisfied with our stay at the Westgate. Sadly, the live entertainment by "Beau and Arrow" in the bar lobby area was not enjoyable. The hotel needs better quality entertainment for sure. The brass Elvis statue in the lobby was far more entertaining, even wearing a mask. Overall, The Westgate has a lot to offer!
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AJ Guest Experience Department, Guest Services / Front Office at Westgate Las Vegas Resort & Casino
Responded 29 Jun 2020
Hi Dolores, We are every happy to hear you had a great experience while staying we us here at the Westgate Las Vegas. Hope to see you again soon. Thank you for the great review and it was our pleasure to have you with us.
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I was on a business trip in Las Vegas and decided on the Westgate due to its close proximity to the convention center and the Strip as well as a convenient monorail station at the hotel.
Check in was swift and the staff was very professional and courteous. All staff interactions from the front desk, housekeeping to dining and casual encounters in the resort were pleasant.
The room I chose was the Signature room on the Concierge level. It was very clean and very practical. Unlike many Vegas resorts that have jam packed minibars, I really appreciated the empty fridge provided which was very convenient. The view was decent and overall very comfortable.
If I were to suggest an improvement to the Concierge Lounge, I would have liked additional snacks in the afternoon as well as non alcoholic beverages, especially for the daily rate charged. Although it is a posh, quiet getaway to relax and get some work done, I find the refreshment selection in the afternoon to be lackluster.
I highly recommend the Westgate for business travelers or convention goers as it is overall a very good value and a solid resort.
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westgate Resorts, General Manager at Westgate Las Vegas Resort & Casino
Responded 2 Mar 2020
Thank you for your review of Westgate Las Vegas Resort & Casino. We are happy to hear that you enjoyed your stay with us overall. We are always looking to improve, and your feedback is of great help. We hope to see you again very soon! Regards, Sam
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We visited Westgate just as Las Vegas was re-opening and we felt safe the entire time. No Valet parking, but they opened the valet lot to guests so parking was very close and convenient. No bell man, but if you requested one, they would meet you out front. Temperature taken each time we walked in the door from any entrance.
At check in, our VIP Concierge, Guy Olsen, escorted us to the VIP check in and then personally walked us to our room. He briefed us on what was open, what was still closed and gave us a QR code to scan to see what was being opened all across Vegas and when.
Throughout our trip, a 7 day stay, Guy helped us navigate through everything, including assisting us with a cabana rental for the 4th of July. Service at the pool and specifically at the cabana was on-point. Our server kept us hydrated, fed and found us and our guests no matter where we moved around the pool area, to be sure our every need was met.
That night, we had dinner at the tepan table at Benihana's. Social distance was maintained between our group and another group at the table and the chef wore a mask while cooking. It was an odd appearance but we were so thankful to enjoy the usual cooking display and food was amazing.
During our stay at Westgate, we also gambled and were impressed with the attendance to regular cleaning between players. Ever time a player left their seat, the space was immediately wiped down so the next player could sit.
The biggest bummer for us was that the monorail was not running. This isn't Westgate's fault as it is a separate entity and their were still government restrictions that kept it from reopening, but one of our favorite reasons for staying at Westgate is the monorail and the ease of access to the strip. Westgate countered this by providing free shuttle service on a limited basis and we did take advantage of that.
Overall, Westgate and their staff seemed genuinely excited to welcome back their patrons and took exceptional steps to make us feel safe and very well taken care of for our entire stay. We will be back in December and can't wait to see more things open by then.
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Date of stay: July 2020
Rooms
Location
Service
Room Tip:The rooms are currently being renovated so it seems only new rooms are being booked.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AJ Guest Experience Department, Guest Services / Front Office at Westgate Las Vegas Resort & Casino
Responded 19 Jul 2020
thank you for the great review. please know it will be shared with our management teams we are looking forward to your next vacation with us
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We became members of Westgate Travel Club (sold at the Westgate Hotel - sat through a presentation by Sassoon Emambakhsh) two years ago. At that time we paid $4000.00 for a lifetime membership for all of their so called “benefits.” There are no benefits! You can’t get through when you call Westgate Travel Club (WTC) to book anything, you get a regular room instead of a guaranteed “signature villa,“ you are encouraged to book everything online through the Westgate site, but it’s really an Expedia booking site, so you are not acknowledged as a member WTC. We came here for a week, went to the Westgate Travel Club Office where they sell the travel memberships, and suddenly no one has any power to do anything, except for Sasoon, who is conveniently always busy doing a presentation selling more travel memberships. The folks at the hotel front desk don’t know anything about the Westgate Travel Club! You get nothing for your membership! The hotel is dirty. The hallway carpets need to be vacuumed. The elevator and ice machine on our floor does not work. The pool needs is dirty. People leave food and drinks sitting around the pool area, and no one picks them up. When I called the front desk to tell them my room safe wasn’t working, I was on put on hold for 27 minutes! It wasn’t until 4 hours later that a repairman showed up to look at the safe while we sat in the room waiting. Avoid staying here! Reconsider becoming a Westgate Travel Member. You’re wasting your hard earned money.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AJ Guest Experience Department, Guest Services / Front Office at Westgate Las Vegas Resort & Casino
Responded 4 Aug 2020
Please accept our most sincere apologies for the circumstances you encountered during your recent stay with us. We take pride in our service and strive to reach perfection so your experience was certainly the exception and not normal. We certainly appreciate the feedback as it is most important to us and helps us to ensure future stays are more comfortable. Again I apologize and will address your concerns with our timeshare division. thank you
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Great place great price rooms. Highly recommend and still free parking, take monorail to travel through The Strip but you can use their valet if you choose too. Theres a relax atmosphere at Westgate Las Vegas. And you can save $10 that you can spend at Hotel restaurant or shops, just go green in your room by not having housekeeper changing and cleaning room while you stay, why cleaning daily unless you made a mess yourself, if not go green and get $10 in credit.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestgateGuestRels, Guest Relations Manager at Westgate Las Vegas Resort & Casino
Responded 9 Jan 2020
Thank you for choosing to stay with us at Westgate Las Vegas Resort & Casino. We are thrilled to know that you enjoyed so many aspects of your vacation with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Regards, Sam
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Hello Aidan,
Yes, you must be 18 or older to check in at our resort. You can use your Visa card; however, we recommend informing your financial institution that you will be traveling abroad.
Hello,
Certainly! For more information on booking an Elvis tour, please visit our website and check out the "My Big Brother Elvis Tour" under the Entertainment tab.
There are more places to choose from in the Las Vegas area.
PRICE RANGE
₹6,486 - ₹22,484 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lvh - las vegas hotel las vegas, lvh - las vegas hotel and casino, hilton hotel las vegas, hilton las vegas
FORMERLY KNOWN AS
LVH - Las Vegas Hotel & Casino
LOCATION
United StatesNevadaLas Vegas
NUMBER OF ROOMS
3,000
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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