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Hotel Galaxy

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1 room 2 adults 0 children
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Hotel Galaxy
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109 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Raleigh, North Carolina
Reviewed 6 days ago NEW

I booked this hotel for just several hours stay to catch the flight at 4am. When we checked in, we were given a room key and a remote control for the TV (?). The room is in bad condition. The AC and the refrigerator were loud, the microwave missing turning plate. The bathroom was not so clean. At 2:39am, we...

Thank BJM89114
Laguna Beach, California
Reviewed 1 week ago

So heres the deal, the hotel price is low however save the trouble and book a really nice hotel weeks in advance so you can avoid a place like this one. Customer service was great and Sara was very kind however the room itself needs a lot of work. It literally needs maintance work, everything from a paint job to...

Thank Jerry P
Basti S, Owner at Hotel Galaxy, responded to this review

We're sorry if you received anything less than the comfortable, clean, friendly stay you deserve, Jerry, because that's our top priority around here. We appreciate the input and feedback, and we sincerely hope you give us another chance the next time you're in the area. All the best, Your Team at Hotel Galaxy

Reviewed 1 week ago via mobile

My wife's friend is in the US and we decided to make a trip to Vegas, Everything in the US is expensive for her because of the 35/1 exchange rate so I decided to treat her and I mistakenly shopped for the cheaper places to stay. Galaxy hotel came up and looked nice so I booked for 4 nights. It...

Thank antiindian
Basti S, Owner at Hotel Galaxy, responded to this review

Our top priority has always been making sure each guest receives the comfortable, clean stay they deserve while they are with us, so we want to apologize if you received anything else. Thank you for taking a moment to leave us this feedback -- we want to assure you we'll be taking a look into what might have happened, and...

Reviewed 17 February 2017 via mobile

I don't recommend this hotel unless you just want a cheap place to sleep but the beds are uncomfortable. Our sink leaked and we had to turn our used towels in to get clean ones. No restaurant, and breakfast is at least a 5 block walk away. The walk to the strip is long and difficult to reach. That's really...

Thank Becky C
Basti S, Owner at Hotel Galaxy, responded to this review

We're sorry we weren't able to provide you with the comfortable stay you deserve, Becky. Still, we appreciate the input and will take a look into what might have happened. Thank you for taking a moment to leave it, and we sincerely hope you give us another chance the next time you're visiting Vegas. All the best, Your Team at...

Reviewed 15 February 2017

It was very cheap but clean. The staff was very nice. The room doesn't have a lot of frills but it was good location. I would stay here again. It did have quite a few channels on the tv so there was always something to watch.

Thank Melissa B
Basti S, Owner at Hotel Galaxy, responded to this review

Hey, Melissa! Thanks for taking a quick moment to leave the kind words -- we're glad your stay was enjoyable! Hope to have you back in the next time you're visiting the city. All the best, Your Team at Hotel Galaxy

Reviewed 2 February 2017 via mobile

They tried to charge me again, despite booking and paying through Travelocity. Door wouldn't stay closed, had to use the deadbolt to make it stay shut. There was a puddle of water on the floor from something. There was construction going on and I picked up a nail in my tire. The shower never got hot. Don't waste your money...

Thank Fred B
Basti S, Owner at Hotel Galaxy, responded to this review

Right off the bat, Fred, we want to apologize that you didn't have the comfortable stay you deserve. It's surprising because our aim is and always has been to make sure our guests have a wonderful time. We appreciate the feedback, and we wish you all the best. Sincerely, Your Team at Hotel Galaxy

Reviewed 31 January 2017

I have to stay somewhere very cheap so I chose this one even after reading some reviews. Well, to start with, the staff here are very nice. Prepare your own ear-plugs because it is right by a very busy road, so it is very noisy even past midnight. The rooms are ok, you get what you pay for. I think...

Thank yangease y
Basti S, Owner at Hotel Galaxy, responded to this review

While we're certainly glad the staff were able to make your visit memorable, we wish the room had been able to do the same. It's surprising because we work hard to make sure each room is prepared and comfortable for every single guest. Still, we appreciate the input and hope to welcome you back in again soon. Sincerely, Your Team...

Las Vegas, Nevada
Reviewed 19 January 2017

I got reservation at Hotel Galaxy in Las Vegas So, i got confirmed room for 4 People. When we arrived to check-in we were two of us. Lady checked us in and gave us a key. So i told her that another third person gonna arrive later , just gonna say confirmation number and room number and please check him...

2Thank Levoncello
Basti S, Owner at Hotel Galaxy, responded to this review

We take the safety of our guests seriously, Levoncello -- that's why we want to make sure we verify who is in what room, and if their names are not linked to the room, and we cannot confirm who they are, then we cannot give them access to a room. That said, we're sorry if this policy was an inconvenience,...

Reviewed 17 January 2017 via mobile

The pictures at the initial booking were deceiving, the place looked like a old roach motel. I couldn't deal with the smell nor cold draft coming through the front door. I probably won't come back. Overall rating is poor.

Thank Charles S
Basti S, Owner at Hotel Galaxy, responded to this review

We're sorry your experience here wasn't amazing, Charles, because our number one priority is and always has been making sure every single guest is treated to the genial service and comfortable stay they deserve. It's surprising because we work to prepare each room to make sure it's clean and comfortable for every guest before they arrive, so you can rest...

Reviewed 16 January 2017 via mobile

Ok have you ever heard the saying you GET WHAT YOU pay FOR!! Well this is one of those deals and false advertising this is one of thee nastiest and dirtiest hotle/ROACH MOTELS I have stayed in and I have visted quite a few hotels in my life time. The condition of the carpets WERE BEYOUND disgusting, andthe furniture in...

Thank Raquel S
Basti S, Owner at Hotel Galaxy, responded to this review

Providing the comfortable, clean stay you deserve is and always has been our top priority, Raquel, so we're sorry if you weren't satisfied with the accommodations. We work hard to make sure every room is prepared for each guest, so if you received anything less than a perfectly clean room, you can rest assured we'll be looking into it. We...

38 photos of this hotel

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Bathroom (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Galaxy offers a magnificent view of the Strip. Enjoy the strip experience from your room or balcony by booking a room at Hotel Galaxy. ... more   less 

Additional Information about Hotel Galaxy

Address: 5201 Dean Martin Dr, Las Vegas, NV 89118-1707 (Formerly Stay Suites of America)
Region: United States > Nevada > Las Vegas
Price Range: ₹ 2,150 - ₹ 18,304 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Galaxy 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Americana 5 Inn & Suites South Strip Hotel Las Vegas
Americana 5 Inn And Suites South Strip
Americana 5 Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Galaxy staff and other travellers.
4 questions
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Questions? Get answers from Hotel Galaxy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may want to ask for a non-smoker room, if possible.”
 of 5 bubbles yangeasey, 31 Jan 2017 | Read review
“Don't go to this Hotel”
 of 5 bubbles Levoncello, 19 Jan 2017 | Read review
“Don't stay there.”
 of 5 bubbles Bpracek, 20 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles RickN982, 28 Oct 2016 | Read review
“Do not book this hotel whatever you do.”
 of 5 bubbles ayesha165, 22 Aug 2016 | Read review
5 of 5