Hotel was a great location. Outback Steak house was located in hotel. That had amazing food. Walgreens was practically next door. Cheap booze. This is a smaller casino. Pizza Hut express in Casino. Overall it was a decent place
Laurie did a wonderful job as always, our last stay Tina also did an amazing job with our EARLY check it. This time the manager or GM I forgot his name he came to our room fixed our remote and went above and beyond our expectations. The staff here are alway courteous and friendly making you want to stay over and over as we have :-) the BW Mobil app showed it was sold out but two different times they made special accommodations. The hotel is conveniently located in the middle of everything. If your not looking for anything fancy this is the place and when I say fancy I’m talking about resort, water slides etc. THIS is the place. The rooms are nice, great working order, the decor is updated the beds are comfortable and when you close the curtains it’s really dark. You have to be careful because it can cause you to sleep in hahaha…
Smaller 4 story hotel, recently updated. Everything worked fine and a fridge and Keurig was nice. Room was comfortable, spacious and quiet. Nice to not have to negotiate a huge casino, large crowds every time that you want to leave. In the centre of the strip with lots of restaurant, entertainment options.
We like this property since it's close to the convention center and includes a mini kitchenette with fridge and coffee maker. No fuss experience. Will likely book here again for value and location as long as we can.
Hotel room was spacious & clean. Everything you needed provided in the room (towels, coffee etc) Great location to the strip, parking if you need it. Still fairly quiet at night for a good nights sleep if you need it. Helpful & friendly staff. Bonus, no resort fee!
I understand that running a hotel like this on the Strip is extremely challenging, and even finding and retaining capable employees is a daunting task, so I want to be honest about our experience, mostly so management knows how guests experience the hotel, not to beat up on anyone about the issues they're dealing with. First, our room was mostly clean, and everything worked, but there was at least one silverfish bug scooting around in the bathroom, and the bathroom was not as clean as it could have been. I've seen worse, but I don't recommend worse, and I tend to expect a little higher standard from Best Western properties. For me, if the bathroom isn't clean, then I don't trust that the rest of the room is any cleaner. Second, you have to do something with the parking garage. It's filthy, and trash laying on the ground when we first arrived, was still there days later. I made the mistake of taking the stairs up to the third floor, and the stairwell was strewn with garbage, and I felt lucky that it wasn't worse. If it had just a little more garbage in it, it would have rivaled the look of the McDonald's next door to the hotel. I don't know what you can do, honestly, but the garage was gross, and if it's gross, it's probably also unsafe. Third, I have no idea what you're doing in the back parking lot, but it's really weird to tie off areas of the parking lot - areas where guests are to park when checking in too - in a seemingly random fashion. I'm not sure why that was being done, though I'm sure there is a reason. It is challenging getting in and out of the parking area with our car as the flow of pedestrians almost never stops. I'm not sure if there's anything that could help with that, but it does make things interesting sometimes. Now, all that said, the room was small but comfortable, the bed was great, it was quite quiet for a hotel on the Strip, and the front desk and housekeeping were quick to respond to our request for additional coffee for the Keurig coffee maker. The website when we made our booking made it sound like there was breakfast offered, but apparently not. While the hotel was conveniently located and we had a great few days in Las Vegas, we probably would not return to this hotel based on the issues with cleaning - both in the room and on the grounds and parking garage.…
2nd visit to this hotel, we were disappointed, it was better the first time we came about 4 years ago. This hotel seems to be not very well maintained, it seemed a bit run down,our room had a smokey smell that was very strong even though we asked for non smoking room, we asked for a different room and were told that there wasn’t one! The room it self had some stains on the lamps and a bit of damage in the bathroom. The staff did come and spray the room which helped a bit but the smell still lingered. The staff is very friendly and the location is great, no resort fees but we probably won’t stay here again.
Best Western Plus Casino Royale - Center Strip was a wonderful surprise to my husband and I. He is a professional pilot and travels constantly. We also travel extensively together. Branded properties in the Hilton and Marriott chains are where we typically stay, so we are accustomed to a certain level of service and amenities...although admittedly, we continue to see significant declines in the quality of these properties since 2019's pandemic. Thus, we didn't expect much from BWP Casino Royale. We expected a mediocre stay and indifferent service. Were we ever wrong! Our stay equalled (or even exceeded) many of those other "higher-end" stays in overall experience, incl. cleanliness, quiet room, bed & room comfort, team member warmth, friendliness, & courtesies extended. A few details: Thomas (front desk. Hotel manager?) answered the phone prior to arrival & assured us we could store our luggage there both prior to and after check-in. (Our flights were especially early and late in the day and we were reluctant to drag it up and down the Strip.) We arrived ~10:30 am via Uber -- and because our room was ready, were allowed to check in a whopping 5 hours early. Tina -- personable, warm, friendly and efficient -- cheerfully checked us both in and out, and allowed us to store our luggage for 8 hours prior to our evening departure. It is obvious that Casino Royale does this frequently; their system is efficient and secure. The most pleasant surprise was how *quiet* our room was -- we couldn't hear a thing: not traffic, cars in the parking lot, other guests, or noise from the attached casino. It was wonderful! We also loved the location: entrance to the Mirage (and "The Beatles: Love") was as simple as crossing the Strip. Casino Royale is across the street from the Mirage, and so hidden it is easy to overlook. It is not glitzy. Our first-floor room overlooked the parking lot (discovered only when we opened the wood shutters). This was not a "con" to us, as we weren't there for the view. Decor was comfortable and pleasing. Unlike many places, including higher-end ones, daily housekeeping was provided (unless declined). We wish we would have been able to control the heat. It was locked in at a comfortable temperature but it would have been nice to be able to notch it up or down a bit. The room was in excellent condition and immaculately clean. We did not utilize the Keurig coffee maker, pool, or included breakfast. We felt secure and safe at all times. Our stay was earned through last summer's Best Western Plus promotion and was at no charge - but the Casino Royale team acted as if we were full-revenue guests. We look forward to returning to this hidden gem. …
A lovely, clean, quiet budget hotel located on the Strip. No resort fees. Room was spacious and clean. Slept well every night. Located bear to the Venetian and Mirage. Easy to get around. Small casino, not the fanciest.
The casino and hotel will ignore you and NOT do anything to stop the fraud of your chip debit card information from being stolen at their ATM machine on the casino floor. Unbelievable they allow it! So bad!!! When I called them they said they don't own the ATMs...nothing they can do...it is their responsibility to safeguard their guests. Shut down unplug remove something!!! A simple evaluation of the ATM will expose the fraud..but they won't!! Avoid this location. ⚠️
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