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Palms Casino Resort

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4321 West Flamingo Road, Las Vegas, NV 89103-3903
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1537)
Room & Suite (648)
Dining (62)

About

#109 of 286 hotels in Las Vegas
Location
Cleanliness
Service
Value
Palms Casino Resort has completed of one of Las Vegas’ most forward and ambitious transformations - a stunning, property-wide $690 million renovation, ushering in the next era of gaming and entertainment in Las Vegas. From the resort’s collection of new award-winning restaurants, expanded gaming spaces, luxurious rooms and suites, one-of-a-kind entertainment venues, museum-worthy contemporary art program and world-class musical residencies, the completely reimagined property guarantees to deliver an experience that transcends the expected Strip formula.**Please note as of March 2020, this property is temporarily closed and is not accepting reservations at this time. A re-opening timeline has not yet been determined. We look forward to welcoming back our valued guests.**
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Free shuttle or taxi services
Parking
Wifi
Paid internet
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
3707Reviews74Q+A100Room tips
Traveller rating
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Popular mentions
Retired wrote a review Jul 2021
1 contribution
Dirty, smells, pool closes at 6pm, valet is closed, casino is closed until at least 2022. The balconies are closed and that's was 70% of the value. They refunded me $800 but it should have been twice that or more.
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Date of stay: July 2021
Rooms
Service
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tracesmom24 wrote a review Jun 2021
Huntington, West Virginia32 contributions3 helpful votes
Fantastic steak and lobster! Pleasantly surprised:) the gnocchi compared to Little Italy in San Francisco and the scalloped potatoes were so creamy and cheesy😋. We were walking by after leaving Caesars, came into the bar and stayed for dinner and so happy that we did!
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Date of stay: June 2021Trip type: Travelled as a couple
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GlobalRoamer345 wrote a review Aug 2020
Australia630 contributions84 helpful votes
Palms was somewhat rowdy when I visited (i.e. a lot of younger drunk people) on a Friday night, because the club was in operation at that time. However, it has been really nicely renovated, and for someone who likes to check out off-strip or near-strip casinos, I felt that it offered a nice experience. The Station Players card also provides a discount at the Buffet, and there were plenty of new slot machines. The food court was kind of weird (i.e. kind of a low rent food court located very prominently/visibly in the middle of the length of the casino slot floor). I also highly recommend taking a taxi to/from here back to the strip at night (i.e. the walk is a bit sketchy in parts). However, all in all I enjoyed my visit here and thought this a nice facility.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
4 Helpful votes
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Chelsea Cote wrote a review Apr 2020
1 contribution3 helpful votes
I stayed at the Palms and had money stolen out of my room. I reported it to the staff and I am not exaggerating, they could not have cared any less. When you are spending that type of money on a hotel, the least you could get is an i'm sorry. They sent me through hoops talking to all these different people and not a single person I spoke to could help. I understand that you have to follow procedures but the least you could do is comp one of the night stays. Nope! I couldn't even get a manager on the phone. Every time I asked to speak to a manager I was told there wasn't one around, or that person can't help, or I'll have them call you back. I have never felt so disrespected by an establishment in all my life. DO NOT GO HERE. WORST CUSTOMER SERVICE. Spend your money on a hotel who cares about their guests and actually empowers their employees to help instead of everyone just saying it’s not their problem. It is too bad because I was going to recommend this place to my friends, now I will boycott and make sure everyone in my family and friends does also. WORST EXPERIENCE!
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Date of stay: March 2020
3 Helpful votes
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Response from ToddGubler, Manager at Palms Casino Resort
Responded 28 Apr 2020
We take the security of our guests seriously and have a manager on duty for the hotel and security teams 24 hours a day. Please reach out to our management team so we can try to understand when you stayed here since we have been closed since mid march and when you reported your alleged loss.
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Kenneth Hattori wrote a review Apr 2020
2 contributions5 helpful votes
I was in my bedroom and I heard a noise coming from the living area, so I walk over and found a guy walking around. I asked who he was and he claimed to be taking inventory of the snacks. He claimed he knocked but there is no way. I had no TV or radio on. He didn't even apologize. He stated, well I'm here so I'm going to take inventory. I called the front desk. I thought they were going to comp my room. But when checking out the claimed he said he knocked. I was given nothing for this. He obviously was in a hurry to get his job done or maybe going to take things. Not sure, I feel this was a big invasion of my privacy and they made it look like this is normal. I still plan on bringing this up to Steven Thompson CEO of Zilis. Maybe others had similar issues.
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Date of stay: March 2020Trip type: Travelled on business
4 Helpful votes
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Response from ToddGubler, Manager at Palms Casino Resort
Responded 28 Apr 2020
Thanks for bringing this to our attention. Our staff is trained to knock and announce themselves before entering a room and we apologize if you did not hear the attendant's knock. We are surprised this is the first you have brought this issue to our attention. We always suggest using the Do Not Disturb and the security latch to prevent access when you are inside you room. Our guests privacy is important to us. Thanks for letting us know your concern.
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PRICE RANGE
US$83 - US$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palms hotel las vegas, the palms las vegas, palms las vegas, playboy hotel las vegas, palms hotel las vegas, palms casino
FORMERLY KNOWN AS
The Palms Casino Hotel
LOCATION
United StatesNevadaLas VegasParadise
NUMBER OF ROOMS
702
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Frequently Asked Questions about Palms Casino Resort
Which popular attractions are close to Palms Casino Resort?
Nearby attractions include Apocalypse Vegas (0.5 km), Party Tours (0.4 km), and Pearl Concert Theater (0.1 km).
What are some of the property amenities at Palms Casino Resort?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Palms Casino Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palms Casino Resort?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Palms Casino Resort?
Yes, free parking is available to guests.
What are some restaurants close to Palms Casino Resort?
Conveniently located restaurants include Cornerstone Classic American Steakhouse, Ping Pang Pong, and Earl of Sandwich.
Are there opportunities to exercise at Palms Casino Resort?
Yes, guests have access to a fitness centre, a heated pool, and a sauna during their stay.
Are any cleaning services offered at Palms Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Palms Casino Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Palms Casino Resort?
Many travellers enjoy visiting Little Church of the West (3.7 km), Hartland Mansion (6.4 km), and Historic Fifth Street School (7.2 km).
Does Palms Casino Resort have any great views?
Yes, guests often enjoy the mountain view available here.