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The Cosmopolitan of Las Vegas, Autograph Collection

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3708 Las Vegas Boulevard South, Las Vegas, NV 89109-4309
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people have started booking this hotel
Lock in the lowest price from these sites
AutographUS$ 335
Hotels.comUS$ 329
Official SiteUS$ 380
TravelocityUS$ 329
Orbitz.comUS$ 329
Prestigia.comUS$ 423
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2396)
360
Panoramas (83)
Room & Suite (653)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cosmopolitan of Las Vegas, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 286 hotels in Las Vegas
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Cosmopolitan of Las Vegas is a destination in the heart of The Las Vegas Strip. This unique luxury resort & casino is unlike any other. Enjoy residential-styled living spaces with private terraces and breathtaking views of the Las Vegas skyline. Dining is reinvented with a one-of-a-kind restaurant collection featuring world-class chefs. Stylish design and art engage cultural sensibilities while a vibrant nightlife scene captivates perceptions. Combine it all with an eclectic mix of hand-selected boutiques, an unrivaled Pool District, a newly renovated casino and the serenity of Sahra Spa & Hammam to redefine your luxury resort experience.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Microwave
Minibar
Flatscreen TV
On-demand films
Room service
Safe
VIP room facilities
Iron
Laptop safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
202Restaurantswithin 0.5 km
104Attractionswithin 0.5 km
1670Reviews78Q+A100Room tips
Traveller rating
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Popular mentions
Lilyls wrote a review Yesterday
6 contributions5 helpful votes
Given the amount of choices available in Las Vegas, as well as places to eat and clubs to go to, I would highly advise NOT to stay at the Cosmopolitan, and if you must, stay somewhere else and just come to this place for its clubs etc. The rooms are HIGHLY overrated, not great by any means and the pool is very dirty. I booked the room through Amex Fine hotel and Resort and was expecting to get a free breakfast credit but due to the chaos of the front desk. (Also waited 20min in line to get checked in) I wasn't told about the specifics of the credit and was charged full price. Seriously don't stay here, unless you want to wait 15min for an elevator only to stop on every single floor coz everyone is trying to get in or leave at the same time. They don't seem like they have their stuff together. For the same price, better stay at the Aria or any other hotels on the strip. Cosmo is a huge hot mess and terrible customer service.
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Date of stay: September 2021Trip type: Travelled with family
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ConciergeGoTo wrote a review Yesterday
Louisville, United States34 contributions28 helpful votes
You can put lipstick on a pig and they did a great job of it. Website is beautiful and glamorous advertising exceptional service. Not at all what we felt like once we booked and were a guest. I began weeks in advance trying to coordinate this trip. We were there for 5 nights and had 2 rooms. My children (early 20's) were in one room and my husband and I in the other. I requested the rooms be close together, or adjoining. I emailed several weeks in advance as well as calling the day before as they were likely blocking rooms. I was told they would do the best they could do. Not very reassuring. Upon check in very late at night, the girl checking us in has no interest in trying to put us together. We were just another guest being pushed through the check in process. The Cosmo is not a hotel with 200 rooms, they have thousands so I was very surprised when my request to be close was not honored and asked for an upgrade so the kids had a balcony. That was also ignored. I even called the next morning to see if something might be available after check out. I just got the impression nobody was interested in making an effort. I mentioned a couple times it was my husband's birthday and again not a thing special was done to acknowledge it. There were 5 of us and we spent a pile of money with you. Eating and drinking by the pool, at your restaurants, the Chandelier bar, a private table at the Sports Book, a poolside daybed for the Sunday Marquee pool party and on and on. We have stayed with you numerous times in the past as well. My husband stays with you nearly every year for a convention and I can tell you, this visit will be our last. The Boulevard pool was clear but had lots of debris floating in it. Sunday the Marquee pool (day club) pool was cloudy and dirty at 11am. when we arrived. So, clearly that pool was gross to start off. By 6pm. it was disgusting. The sides were chipping on the pool and the crowd was a bit rough and trashy. However, the wait staff (at the Marquee) was amazing. We never wanted for anything. The service was the best we had the whole time we were at the hotel. We always had fresh ice etc. They did a heck of a job considering how packed the place was. Breakfast each morning at the Overlook Grill was delicious. Tatumn was our server 2 of the mornings and she was the best. Very attentive and so nice to chat with. The tall black gentleman at the pool area checking room keys was also a joy to talk with. I am sorry I did not get his name. Housekeeping did a very nice job. The rooms were clean and a couple requests were delivered very quickly. They have some great people working very hard, they just need to get better at making the experience personal and being more attentive to guests needs and requests. Scores would have been higher had a bit more attention been paid to requests.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Request a room away from the Marquee Club and/or a view of the Fountains.
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2 Helpful votes
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RANDETEXAS wrote a review 18 Sep
texas146 contributions37 helpful votes
Our first stay at the cosmopolitan. The check-in experience was great thanks to Vanessa! The room was beautiful the view was amazing from the 29th floor. We had a One bedroom suite. The only things I found a tiny bit disappointing were : there was no coffee maker in the room. Guests have to call room service to deliver a pot of coffee and usually took at least an half hour. The large coffee pot which was 4 cups of coffee was $26. We stay in a lot of nice resorts and usually Coffee is in the room and complimentary. The room was also not very brightly lit, even with all the lights on it was quite dark. Also… our beautiful terrace room with a view overlooking the Bellagio fountains…The glass on our balcony had a polkadot pattern so unless you were standing, instead of sitting on the comfortable couch… It was hard to see through the glass and enjoy the fountain view. I’m not sure if all the balconies have this on the glass? And if it’s to help with birds flying into the building, I am all for it. We found that most of the customer service was wonderful! During this pandemic, we don’t expect perfection! But the cosmopolitan was close to perfect. We felt that everything was clean, safe. We will definitely return.
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Date of stay: September 2021Trip type: Travelled as a couple
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Tony T wrote a review 17 Sep
4 contributions
If you have any sensitivity to insects/moths, please do not stay at this resort. You are much better off at a different property without patios. Also, do not stay here if you are interested in a positive customer service experience. It was really rough: I booked a one bedroom terrace suite for 4 nights via the Amex Fine Resorts + Hotels program with my American Express Platinum card for my 30th birthday celebration from September 10th-14th. My boyfriend and I had a wonderful stay at the Bellagio for 4 nights prior, and moved over to the Cosmopolitan to celebrate with a few friends that were coming into town. We stayed at the Cosmo for a night during New Years Eve 2019 and really enjoyed the room, the ambiance, and the amenities, so I wanted to make sure part of our trip included a stay there. Most of my friends were going to stay at the Planet Hollywood across the street, but I (regretfully) convinced them all to move their reservations to the Cosmopolitan, as I thought it would be a great, fun, classy experience for everyone. We checked in around 12:00pm via early check-in with Amex at the Autograph Lounge. The woman who checked us in was very nice and accommodating, upgrading us for free to a one bedroom terrace suite on the 50th floor with views of the Bellagio fountains (another perk with Amex). Our room was great at first sight - very spacious, awesome tub, and wonderful living space to host friends before heading out to dinners and shows. About two hours in, my boyfriend noticed 2 moths within the room - one in the living room and one by the bar. We took care of the issue and went on with our day. We came back and saw two more - one in the closet (where we had all our clothes) and another in the bathroom hiding by the window. The next morning, we woke up to find 4 more moths flying in the room. I called guest services to let them know that we had a plethora of insects living with us in our room. I unfortunately did not get the woman’s name, but she asked me multiple questions - where are the moths, how many, etc. I answered and let her know that we were hoping to move out of this room, as it seemed that the moths were multiplying, or that there was somewhere they could get in. She let me know that she would have someone come to the room and check it out, and then move us to another comparable room. I let her know that we had reservations at 11:00am (the call was at about 10:00am) and that we would not be in the room, but they could come in and check it out when we were gone. She said that was fine and that they would call me once the inspection was done to move us. We returned after our reservation around 2:00pm to see the moths still in the room, and no call from guest services. I phoned them again, and the person I talked to asked me the same questions as if there was no record of me calling in the first place. She then let me know that the team had not yet been up there. I asked to speak to a manager so that I could sort this out. Joe, a manager at the Cosmo, got on the phone, and told me that no one checked the room because there was a “Do No Disturb” sign on the door, and he said, very condescendingly, “and that means we do not disturb”. I explained that I told the person on the phone that we were leaving the room for a reservation, and that they could have called me at any point to verify if someone was in the room or not. He asked if the person I spoke to told me to take off the sign before I left. I said no - if they had asked, I definitely would have taken it off. He scoffed as if he did not believe me. He then said that they can move us to a room on the 40th floor that is the same, and that the bellman would be at our room shortly to move us, and that our keys would still work. I said that was fine. 30 minutes later, no bellman. We decided that we would just move the stuff ourselves, but needed the room number so I called down again. I explained the situation to the person on the phone and they let me know that they were moving me to a room on the 30th floor now, and they would send a bell hop “right away”. I said, “I’m sorry, I’m confused - we were told it would be on the 40th floor, but you said 30th - which one is it?” At that point, they transfer me to Joe again. I let him know that it feels like we are not being given the proper information that we need to move, and that it had been 30 minutes and we have had no bellman come to help us. He said that the room on the 40th floor wasn’t ready and they would be there shortly, and I asked if they could just give me the room number and we could move ourselves. He then said that our keys wouldn’t work (contrary to what was said earlier) and a bellman had to give us new keys. He was speaking in a very rapid, condescending way that I have never been spoken to by customer service before, so I said, “Hey, it feels like you are being a little combative in the way that you are speaking, can we work together on this?” His response: “I am only giving what I am getting from you”. I worked in customer service for 10 years and I would never speak to anyone like that. Working at Disneyland, I would have gotten fired on the spot for saying anything like that to a customer. At that moment, I was very surprised and let out a bit of a gasp. Fully shocked. I told him that it was fine and to please cancel the room change and that we would deal with the moths. It was no longer worth it. I had no clue had much longer the bell desk would take, and really didn’t want to have to interact with this person again. I hung up the phone, and a few minutes later, I got a call from a woman letting me know that they had the room ready and a bellman was going to come up. I told her that we cancelled the room change because it was becoming too difficult, and she apologized profusely and said she wanted to make this right. It sounded like she had heard my interactions with Joe and knew that it was not okay. I very much appreciated her call. I said okay, and they had a very kind bellman up in a few minutes with new keys who took us to our new room. The new room was 20 floors down but the same room, thankfully. As we unpacked, we noticed one moth in the corner of the bedroom, but luckily, that was all for the rest of the stay. Speaking to Joe on the phone really shook me - I had never had someone so defensive and rude about an issue at their own property. To assume my rudeness and match that assumed energy, and then tell the customer that that is what you are doing? Beyond absurd. Truly never had such a bad experience with hotel customer service in my life. This was not the only instance of issues with staff at the Cosmopolitan during our stay. One of my friends asked for a quiet room because she is sensitive to noise due to brain trauma, and they put her in an area with a shrieking generator outside her door. When she asked to move, they told her they couldn’t move her within the Chelsea Tower. She also let them know about my moth situation, and the person on the phone said, “your friend’s room issue is none of your concern”. Again, an absolutely unheard of response. Later that day, she went to the convenience store next to Eggslut. She was looking at a protein bar, and the employee working ripped it out of her hands, and said “Come on, I’ve got to go, I’ve gotta get off the clock”. When she asked if there would be someone else working after him to help her, he said no. I’m assuming the store closes in the middle of the day, because later that evening, we were able to purchase snacks at the location from a much nicer woman. My friend told him that she herself also worked in customer service, and understood wanting to go home, but that she was still a customer. His response was “OK” and walked away. She asked him his name as he was not wearing any name tag or identification, and he said in a mocking tone “JETHRO”, so there was no real way to tell if he was being serious. At the Chandelier Bar later, she asked an employee to snap a photo of us, and the employee sneered back “I’m too busy”. Totally understandable, but there were so many other ways of handling it that would have not left us appalled - just a “Sorry, I’m swamped, let me know if anyone else is available” would have been just fine. Again, that kind of response at any of the resorts and restaurants that I have worked at in the past would have resulted in an immediate termination, but it seems that this is the norm for the Cosmopolitan. I feel completely embarrassed that I unknowingly brought my friends into a negative situation - I’m sure they would have had a fine experience at Planet Hollywood or an MGM property. I am also extremely disappointed at the treatment by the staff of the hotel during my stay - I enjoyed my stay before, and this was a whole different resort. To have had such a rough experience on my birthday trip with friends who worked hard to save up to stay at the resort ruined the stay and solidifies the fact that I will definitely not be staying there ever again, and will actively recommend friends and family to stay elsewhere. I am disappointed that we did not enjoy the wonderful restaurants on site that we were planning to go to to celebrate my birthday, but I was fearful of having more negative experiences that would further put a damper on the celebration. Thankfully, we were able to eat at MGM and Caesars properties without issue, and incredible and kind customer service. Shout of to Mon Ami Gabi at Paris, Ottoro at the Mirage, and Spago at Bellagio for the unparalleled service. I plan a few Vegas trips a year with friends and loved ones, and feel sad that I can no longer comfortably stay at this hotel.
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Date of stay: September 2021
Cleanliness
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Response from Genesis H, Guest Services / Front Office at The Cosmopolitan of Las Vegas, Autograph Collection
Responded 5 days ago
tonytO2969KX, Thank you for taking the time to share. We sincerely regret to learn about the multiple challenges you encountered while staying with us. That's not right and we understand the disappointment. We take this feedback seriously and would appreciate the opportunity to speak with you further. To that end, if you’d be willing, a member of our Lead Guest Services can be reached at gssinquiries@cosmopolitanlasvegas.com. We look forward to hearing from you soon.
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Nick wrote a review 12 Sep
San Diego, California3 contributions3 helpful votes
Best hotel in the strip. Check in is fast, more than enough staff at all times of the day. Ultra modern with the newest games and ones you won’t find anywhere else. Security gets rid of trouble before it starts and makes you feel like you’re in old Las Vegas. Rooms are pricier but you get balconies with the best view on the strip and a very quiet experience.
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Date of stay: March 2021Trip type: Travelled as a couple
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PRICE RANGE
US$151 - US$476 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cosmopolitan of las vegas hotel las vegas
LOCATION
United StatesNevadaLas VegasThe Strip
NUMBER OF ROOMS
3027
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Frequently Asked Questions about The Cosmopolitan of Las Vegas, Autograph Collection
Which popular attractions are close to The Cosmopolitan of Las Vegas, Autograph Collection?
Nearby attractions include Fountains of Bellagio (0.3 km), Bellagio Conservatory & Botanical Garden (0.3 km), and The Strip (0.4 km).
What are some of the property amenities at The Cosmopolitan of Las Vegas, Autograph Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Cosmopolitan of Las Vegas, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Cosmopolitan of Las Vegas, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Cosmopolitan of Las Vegas, Autograph Collection?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Cosmopolitan of Las Vegas, Autograph Collection?
Conveniently located restaurants include Garrett Popcorn Shops, Le Cirque, and Picasso.
Are there opportunities to exercise at The Cosmopolitan of Las Vegas, Autograph Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Cosmopolitan of Las Vegas, Autograph Collection have an airport shuttle?
Yes, The Cosmopolitan of Las Vegas, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Cosmopolitan of Las Vegas, Autograph Collection located near the city centre?
Yes, it is 0.5 km away from the centre of Las Vegas.
Are any cleaning services offered at The Cosmopolitan of Las Vegas, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Cosmopolitan of Las Vegas, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.