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JW Marriott Las Vegas Resort & Spa

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#45 of 264 Hotels in Las Vegas
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JW Marriott Las Vegas Resort & Spa
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1,844 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Las Vegas Resort & Spa
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Showing 1,763: English reviews
Baltimore, Maryland
Reviewed 25 October 2013

My wife and I chose this place for our wedding this past weekend. The location is gorgeous, but customer service issues made it a 3-star experience. Let me also add that we're both Marriott Gold members (I travel over 100 nights per year), and spend a LOT of time in Marriott hotels. 'At Your Service' was frequently 'out of service'....

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Helpful?
Thank D F
Anthony_JWFOM, Front Office Manager at JW Marriott Las Vegas Resort & Spa, responded to this review

Our mindset is to “put people first!” I am sorry in this instance the conversation with our at-your-service agent was steadfast about the procedure of our housekeeping policies. We should attempt to always go above and beyond for our guest, especially based on the circumstances mentioned; with that in mind, I would like to say, “Congratulations” on the special occasion...

Salt Lake City, Utah
Reviewed 24 October 2013

There was no obvious advantage to being a Marriott Elite member in our recent experience with this property. The grounds are beautiful, Angel Park golf is next door, the fitness center/spa are amazing, but the rooms are showing age, even though they are spacious. Our sinks didn't drain well and while the plumbers were there we couldn't get ready for...

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1Thank cottonmanor
Anthony_JWFOM, Front Office Manager at JW Marriott Las Vegas Resort & Spa, responded to this review

We do our best to create a lasting impression, an impression that hopefully is positive. I am sorry you encountered a series of unfortunate service interactions; however, I thank you for sharing these experiences, allowing us the opportunity to recognize and understand the details that affect a guest’s stay experience. I do hope you visit us again in the future,...

Naperville, Illinois
Reviewed 24 October 2013

This is a limited review in that I was there for business and did not fully experience all the resort had to offer. In terms of the rooms, they were nicely appointed. I had a room with french doors that opened to a not quite juliette balcony overlooking a a courtyard. The room itself had a comfortable king bed, seating...

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Thank dascooper
Bristol, United Kingdom
Reviewed 24 October 2013

First of all, my apologies to Marriott, as this is not my overall impression of the hotel chain. I use Marriott hotels and I like them. This time I wasn't that impressed. It was our second time in Vegas, and this time we wanted to stay away from the Strip, hence we chose the JW Marriott. We have been staying...

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Thank Juan141171
Castle Rock, Colorado
Reviewed 24 October 2013

The JW Marriott Las Vegas in NW Las Vegas is a very comfortable resort. Our room was very spacious, clean and comfortable. It is a very large resort so it does take a lot of time to go from one end to the other. The exercise facility is fantastic and very spacious. The Starbucks is very handy as are the...

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Thank kgoil
Newark, Delaware
Reviewed 22 October 2013

Have stayed many times and was not sorry to return. Stayed in the Palms tower. Enjoyed the restaurants and the pool. The grounds are well maintained although they were starting to remove the swings in the garden. Near the end of the pool season. Have already reserved the next stay.

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Thank nrktraveler
Norwich, United Kingdom
Reviewed 22 October 2013

I turned up without a booking on one of their busiest weekends of the year, to see my daughter come in from the Grand to Grand Ultra, and from the moment I arrived Denyse & Kenia from Concierge were so kind & helpful, and Anthony worked some magic to find me a lovely room. I had a very comfortable and...

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Thank Tricia D
Reviewed 14 October 2013

We liked this hotel a lot. Yes it's older and needs to be renovated, but it's still very nice. The grounds are immaculate and well maintained. The staff are very nice and we particularly loved the valets. We liked being off the strip. Driving in to town was no problem. I would stay here again and again.

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1Thank Trapezergirl
Reviewed 13 October 2013

The hotel was great for us because we wanted to stay off the strip. We were treated nicely as Platinum Premier members and upgraded to a large suite with a beautiful balcony. We did have a few problems that should have been addressed. First, the housekeeping staff was not up to JW standards. I did call to tell someone and...

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Thank Lmv125
Mason, Ohio, United States
Reviewed 12 October 2013 via mobile

Have stayed at this hotel a couple time but this last visit was disappointing. When I checked into the room the bathroom was teaming with ants. Called the front desk and they moved me to a different room. Had to wait for the bellhop for over 30 minutes. Not happy. The only reason u rate it average is because the...

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Helpful?
Thank Joe C
Kevin G, Director of Rooms at JW Marriott Las Vegas Resort & Spa, responded to this review

Joe, Thank you for taking the time to share your experience on Trip Advisor, I’m terribly sorry to hear about the ants. With the weather and unusual environment in the desert in September, it was a challenge to keep them out of the building entirely. I sincerely hope you will give us another chance, and I would be happy to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Allow JW Marriott Las Vegas Resort & Spa, with its discreet elegance, to set a new standard for luxury in Las Vegas. Only 20 minutes from the Las Vegas Strip, situated on 50 acres of lush garden landscape, this resort offers an impressive range of premium amenities and outstanding service. Relax in spacious guest rooms, which were just renovated, before indulging in one of 10 restaurants. Take a refreshing swim in the expansive outdoor pool with cascading waterfalls, pamper at Spa Aquae, or enjoy the excitement of Rampart Casino. In addition, our prime hotel location places you steps TPC Las Vegas, Red Rock Canyon and downtown Summerlin with great shopping and dining. Visit the JW Marriott Las Vegas Resort & Spa for a unique Las Vegas experience. ... more   less 

Additional Information about JW Marriott Las Vegas Resort & Spa

Address: 221 N Rampart Blvd, Las Vegas, NV 89145-5722 (Formerly JW Marriott Las Vegas Resort, Spa & Golf)
Region: United States > Nevada > Las Vegas > Summerlin
Price Range: ₹ 12,765 - ₹ 18,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Las Vegas Resort & Spa 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Jw Marriott Las Vegas Resort, Spa And Golf
Jw Marriott Las Vegas Resort, Spa & Golf Hotel Las Vegas
Las Vegas Marriott
Hotel Style:
#17 Green Hotel in Las Vegas
#18 Casino Hotel in Las Vegas
#23 Luxury Hotel in Las Vegas
#24 Spa Hotel in Las Vegas
#33 Romantic Hotel in Las Vegas
#40 Business Hotel in Las Vegas
#44 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Las Vegas Resort & Spa staff and other travellers.
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Questions? Get answers from JW Marriott Las Vegas Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Palms Tower is quiet and peaceful”
 of 5 bubbles 553marilun, 31 Dec 2016 | Read review
“Garden view from Palm Tower with a balcony is nice.”
 of 5 bubbles cedarf2015, 21 Dec 2016 | Read review
“Not sure, mine was third floor and it was good”
 of 5 bubbles IraBBB, 1 Dec 2016 | Read review
“Don't know of any bad rooms”
 of 5 bubbles DougfromIL, 30 Nov 2016 | Read review
“We were told our room had a golf course view. That's true but you're looking across a highway to see it.”
 of 5 bubbles 442stefanoa, 22 Nov 2016 | Read review
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