Shannon at the front desk moved us to a surprise upgraded room. Larry the shuttle driver is top notch. Excellent place for an early morning flight the next day. Do try the Village Pub & Poker within walking distance for great food & drink & video poker.
A great Hampton experience at this property. Despite the renovations going on they made it a seamless experience and the team was great. I stayed in a brand new renovated room and it was excellent. So if you are staying here soon ask for a new room and you should be really happy with your stay.
This hotel is great if you are flying in and out of Vegas but not planning to stay in the city. We stayed here at both ends of a road trip and found it the be the perfect hotel for our needs. The staff was very helpful and professional. The breakfast buffet was your normal hotel breakfast. The rooms were clean and spacious. We especially loved the complimentary 24-hour shuttle service. They picked us up and dropped us off at the airport and did the same at the large car-rental station nearby. We experienced 4 shuttle drivers on our stay and they were all good. The shuttle made everything so much easier.
Majorie from the breakfast dining room & Gia at the front desk are very professional, competent, helpful, friendly & great. They were engaging & ready to accommodate the needs of the guests. Always have wonderful smile. The hotel is very clean & near to places to visit.
Good location,clean, rooms, friendly staff. Marjorie oversaw breakfast she was very out going with a big smile, awesome customer service. In and out burger across the street was a plus. If you want to walk to the strip it’s doable but not easy.
Very nice updated clean room with comfortable king bed and sufficient amenities. Staff was super friendly & helpful with car rental return & airport shuttle service. Would highly recommend the hotel. Convenient location to LAS Airport.
It's a Hampton Inn, so it should be pretty predictable, and it mostly was. But very loud in room -- partly from the airplanes -- given the location, it should have better soundproofing -- partly because eat/AC unit was very noisy. Shuttle pickup from airport was very slow. On the other end of the same trip we stayed at a nearby Doubletree for the same price, and it was much better.
I have stayed here a few times in the past year. Originally I booked this hotel because of it's location and price. You can literally see the airports runway from this hotel, so if you're in need a place to stay on a long layover, or maybe you need to arrive in Vegas a day or two earlier than an event on the strip then this is a good hotel. Staff has always been very kind and accommodating. Rooms are clean and newly renovated. Even if you have a group of 4 you don't feel cramped in the rooms. They do have a small pool if you're looking to cool off in the Vegas heat. They have a great free breakfast and coffee and tea is available 24/7. But I would not stay here if it's your first time visiting Las Vegas or if you're interested in visiting the strip. There is nothing near by and you will need to uber to sightsee or find restaurant options. Otherwise this place is great for a quick stay!…
when we arrived at the hotel we were informed that shuttle service had changed one per hour. Website said and still does every 30 minutes. When we arrived from our trip after 11 days. Plane landed at 7:40 PM. After getting our luggage we called hotel. Tried 3 different times. No answer. It must have rung at least 15 times each try. So we took a taxi costing $20.00. After a long flight the last thing we needed was no answer at the parking service which costs us 86.23. we called well before 9:00 PM. Should get some kind of a refund. Very Poor Service Reservation GWLAS7420. We won't be using your service again.
Our flight was delayed and instead of arriving at 6:00 pm, as planned, we arrived at midnight. I call for the shuttle and I am informed that the shuttle is out for repairs not available. So now I have to pay a taxi $30 for a 2 mile ride because he decides to take "the scenic route". Miraculously, the shuttle is available the next morning and was somehow repaired between midnight and 9:00 am while sitting in the arrival port all night. I selected this hotel solely for the shuttle. There are many hotels with airport shuttles and I will be selecting one of them next time. However, otherwise the hotel is very nice, the bed was extremely comfortable (or we were extremely exhausted). And the free breakfast was very well prepared and maintained. I have eaten a lot of Hampton Inn breakfasts and this was one of the better ones. But there is no excuse for the shuttle service.…