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The Westin Lake Las Vegas Resort & Spa

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The Westin Lake Las Vegas Resort & Spa
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1,202 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Lake Las Vegas Resort & Spa
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Showing 1,127: English reviews
Wynnewood, Pennsylvania
Reviewed 23 June 2016

We loved our stay at the Westin Lake Las Vegas. Our king lake view room had a beautiful view and was comfortable and quiet (Room 5129). We enjoyed the family pool with the water slide which was well guarded from the top of the slide to the bottom. Take your drivers license when you go to borrow the free kayak...

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Helpful?
Thank DHL4457
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for taking the time to share your lovely review of our resort. It’s wonderful to read that your family enjoyed spending time at our pool and out on our beautiful lake. It’s also great to hear that you had time to take advantage of our shuttle and got to visit the Strip during your time here. It was...

Laguna Hills, California
Reviewed 21 June 2016 via mobile

I chose here instead of staying in hotel/casino on the Vegas strip as I've been there many times before. Because I don't enjoy large crowds & too much noise. We drove there to see shows & shopping, etc., and only 30 minutes away. When return to this hotel, very relaxing.

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Helpful?
Thank mark i
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It’s so nice to hear that you enjoyed your time with us here at the lake, relaxing away from the crowds and noise of the Strip. For future visits you should know that we do offer shuttle service back and forth to the Strip for those times that you prefer for someone else to do the driving. It was a...

Reviewed 19 June 2016

Arriving at the hotel very nice entrance with palm trees that get lit up at night. Our first room was a bit of a sore spot . The room looked dated and our mini fridge was missing , a chair that was in the room was tattered and worn out not very appealing . we were told that the hotel...

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Helpful?
1Thank Ivan C
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It was our pleasure to welcome you and your wife as our guests in celebration of your wedding anniversary. I’m happy that Martha was able to be of assistance in reassigning your room and that she also offered you complimentary passes for our breakfast buffet. It’s nice to read that the time you spent out on the lake was one...

Louisville, Colorado
Reviewed 17 June 2016

We loved the Westin. We enjoyed the kayaking, boat rides and fun music in the lobby every night. The view was fantastic, the service excellent and the breakfast buffet was delicious! They had a wonderful pool movie night for the children!

Review collected in partnership with Amoma.com
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Helpful?
Thank 5incolorado_11
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your glowing review. We are delighted that you loved your time at our resort, and appreciate all of the amenities and activities available to our guests. We’re also glad that you enjoyed our family-friendly dive-in movies by the Nuala Pool. It was so nice to have you with us at the Westin Lake Las Vegas. Please come...

Wilmington
Reviewed 15 June 2016 via mobile

Our recent visit to the Westin Lake Las Vegas left us all scratching our heads. Beautiful pool and beach area with activities, dated and dirty rooms. Only one restaurant open in entire area before noon! Why? You have a captive audience! Step up Westin!

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Helpful?
4Thank Betsy V
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your comments with us. We have several restaurants open every day for our guests’ convenience and enjoyment. Marrakesh Express is open to our guests beginning at 6:00 am, while Rick’s Café, featuring our Lakeside American Breakfast buffet, begins serving guests every morning at 7:00 am. In addition, we also have our 24-hour room service, poolside bar...

Reviewed 15 June 2016

I like the Westin Lake Las Vegas for relaxing pool time away from the strip. It is a very different hotel from the Westin on the strip. It is larger, more relaxed, no casino and much more spa like. It has two large pools, one upper pool with hot tub, and a lower pool with a slide. There is a...

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Helpful?
1Thank syrenn C
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It was a delight to welcome you back for another visit to our resort. Your detailed review of your experience here is greatly appreciated. It’s wonderful to read that you enjoy relaxing at our pools and spending time with us away from the hustle and bustle of the strip. I’m thrilled to read that you were so pleased with the...

Bend
Reviewed 14 June 2016

Seems to the the shell of a once beautiful hotel. We went out with another family and kids...had 2 suites. Rooms are in desperate need of updating / renovation...bathrooms dated but ok. The front desk and SPG staff were actually great. But, in general, service at the hotel was C or D level at best. Poor training. And the hotel...

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Helpful?
2Thank HDHBend
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your feedback. It is disheartening to read that we missed the mark on ensuring your time at our resort was anything short of excellent. We would love to have the opportunity to welcome you back so we can provide you with a stay that meets all your expectations and restores your confidence in us. Thank you.

Portland, Oregon
Reviewed 12 June 2016 via mobile

The hotel seems nice enough, but our stay was rough. We made several attempts to try to remedy the issues around the quality of our room and over charges, but calls and emails went unreturned. As a long time SPG member, this was the worst Westin consumer experience ever.

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1Thank orgphi
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We appreciate your feedback. Yours is not the experience we anticipate for our guests. We regret the delay in responding to your calls and emails and wish to speak with you soon so we can come to a resolution that will satisfy you completely. Thank you.

Reviewed 9 June 2016 via mobile

We've been coming here for a few years and have really enjoyed it. The hotel is beautiful from the minute you driver up to drinks by the pool it had been great. Our kids are older but they still like it here as well. However the one thing that does really disappoint us is the lack of respect around and...

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Helpful?
Thank Susanne S
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your continued loyalty to our resort. It’s always a pleasure to welcome your family back for another visit with us. We regret reading that you were not pleased with the behavior of other guests. I will pass your comments along to our team so we can work together to find a solution for inappropriate behavior at our...

Menlo Park, California
Reviewed 5 June 2016

Evidently this property has been previously a Hyatt and Lowes and kept thinking it was more like those brands than many of the Westins we have enjoyed staying at. Example: the Heavenly Bed appeared to have the linens without the comfy mattresses we remember. Didn't eat on the property as restaurants were quite pricey. Much enjoyed kayaking on the Lake...

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Helpful?
Thank Linda H
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your perspective with us. Your comments will be shared with our team so we may continue to provide our guests with nothing short of an exceptional experience. We are delighted to read that during your time with us, you were able to enjoy some of the fun activities out on the lake that are included in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more   less 

Additional Information about The Westin Lake Las Vegas Resort & Spa

Address: 101 Montelago Blvd, Henderson, NV 89011
Region: United States > Nevada > Henderson
Price Range: ₹ 7,714 - ₹ 16,660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lake Las Vegas Resort & Spa 4*
Number of rooms: 493
Reservation Options:
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Also Known As:
Loews Lake Las Vegas Hotel Henderson
Loews Hotel Henderson
Loews Resort Henderson
Loews Henderson
Henderson Loews
Hotel Style:
#3 Top resorts Hotel in Henderson
#4 Luxury Hotel in Henderson
#14 Romantic Hotel in Henderson
#15 Business Hotel in Henderson
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lake Las Vegas Resort & Spa staff and other travellers.
32 questions
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Questions? Get answers from The Westin Lake Las Vegas Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try not to stay at this hotel during winter time”
violethome331, 25 Apr 2017 | Read review
“Find out where you are staying (Cabana or main building) and what construction is currently underway.”
tbertele, 31 Mar 2017 | Read review
“Make sure you specify you do Not want to placed in a unit over-looking the parking lot.”
882charlesv, 29 Mar 2017 | Read review
“Ask for either a pool or lake view”
143julier, 22 Mar 2017 | Read review
“Lake view rooms offer a lovely view; not sure about those with a "resort" view -- I suspect it may mean the view of a parking lot.”
VevayTraveller, 21 Mar 2017 | Read review
5 of 5