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Charming, home away from home atmosphere. The only motel in Ely with patio seating. We pride ourselves on cleanliness and courteous service to our customers. Great beds and linens. The motel is within walking …Moredistance of three restaurants. Free wi-fi and pets ok. In-room coffee. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
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We have reserved a room here every year for the last three years for our overnight stop from Seattle to Phoenix. The rooms are always clean and comfortable. The beds are extremely comfortable. I sleep better on their beds than I do my own. The...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from DesireeRamirez, General Manager at Bristlecone MotelResponded 2 days ago
We are very appreciative for your feedback and it was certainly our pleasure to ensure you had everything you needed for a comfortable and productive stay. We can't wait to have you back!
The room was adequately sized and clean. Beds were comfortable. Only two pillows provided, an inconvenience ifone of you likes to read in bed. Temperatures in the mid-40's upon our arrival. Heating is via electric base boards which is a slow recovery system. During cold...More
Thank Larry R
Response from DesireeRamirez, General Manager at Bristlecone MotelResponded 3 days ago
Thank you Larry for taking the time to write a review. We are happy that you stayed with us and would stay with us again. We will be remodeling this winter in order to offer a larger breakfast. There is also a pillow in the...More
Booked and paid for a room through expedia, but they did not have one for me when I arrived. Told me that it was expedia's fault that they had sold me a room they didn't have. Did not offer to try and help me find...More
Response from DesireeRamirez, General Manager at Bristlecone MotelResponded 1 week ago
I apologize for your experience. There was a communication error between expedia and our system. I spent 2 hours on the phone with them to rectify the problem. I assure you that you were not charged for your room, we do not have expedia collect...More
The staff were extremely friendly and the room was very reasonably priced. It was clean and even though located on the hi way, it was very quiet. A continental breakfast was available at 5 a.m. There was a nice restaurant located across the street.
Response from DesireeRamirez, Manager at Bristlecone MotelResponded 1 week ago
We appreciate your great feedback. Thank you for taking the time to share your thoughts with us! We were delighted to help you feel at home in Ely, and we hope to indeed welcome you back again soon.
We had a long day's travel, and we were looking for nice and reasonably price lodging in Ely, NV. We stopped by the Bristlecone Motel and got a very nice and comfortable room. Staff was cordial and got us into our room quickly. Breakfast area...More
Thank Forest R
Response from DesireeRamirez, Manager at Bristlecone MotelResponded 3 weeks ago
We are very appreciative for your feedback and it was certainly our pleasure to ensure you had everything you needed for a comfortable and productive stay. We pride ourselves on exceptional customer service and it sounds like we succeeded on that end. We hope to...More
I don't recall any pet fee for the motel, but if you get a room, you should avoid rooms near the road as there is a grade and the semis are down shifting for the grade which is not good for a light sleeper.