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Holiday Inn Express & Suites Elko

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#9 of 29 Hotels in Elko
Certificate of Excellence
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Holiday Inn Express & Suites Elko
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195 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Elko
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Showing 189: English reviews
Salt Lake City, Utah, USA
Reviewed 10 June 2014

I have stayed at this hotel since they opened, it has always been worth the stay and the staff and food was always great. This time was different, and we paid 259 a room, not again! The server taking care of breakfast was very poor, did not keep coffee or eggs out to eat, you had to call him to...

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Helpful?
1Thank Harley B
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

I do appreciate the comments given on your stay with us. It is only through your reviews that we can see and improve whatever faults we have. We will and will always try to improve on our breakfast items and service. As to the room rate, the reservation was made on 6/7/13 by the guest and the rate was duly...

Florida
Reviewed 1 June 2014

The Holiday Inn Web Site requires you to put in certain data including the number of rooms and THE NUMBER OF PEOPLE before you search for a location. Then the rate shown is based on that information. The next screen then shows the gov./mil. rate per night. It is not apparent that the second person will be charged an additional...

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Helpful?
Thank 2008floridatraveler
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Public acknowledgement: Dear 2008floridatraveler, Thank you for staying and taking the time to review your recent stay. I am glad that you liked our breakfast selection and our friendly hotel staff. As for our website, it is not our intent to inconvenient our guests in any way instead provide you with easier options to book your reservations. Nevertheless, I have...

Powell Butte
Reviewed 25 March 2014

This hotel had one of the most unique lobbys I have ever seen in Holiday Inn Express. Very rustic with beautiful wood and a huge fireplace. The staff was very friendly. The continental breakfast was great. The bed and pillows were comfortable. The room was clean. The bathroom had a magified makeup mirror built in. the only drawbacks to this...

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Helpful?
Thank DebSBPowellButte
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear DebSBPowellButte, Thank you so much for sharing your experience with us and being an IHG Rewards Club member. We sincerely apologize the tub situation. As a matter of fact, during breakfast, I had the opportunity to have breakfast with you ladies and you have shared your experience with me. Regularly, we do not put a bath mat in the...

Salt Lake City, Utah, United States
Reviewed 23 March 2014

I'd imagine prices in this City are high due to the Mine outside of town. Most all rooms are full, every night. A few things really stand out about this specific Holiday Inn. Number one is cost. Its about twice as expensive as it should be. I suppose I'd do the same thing if I were the owner. Might as...

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Helpful?
Thank Roland C
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Roland C. Thank you for expressing your views about your stay with us. I surely do appreciate any constructive input about my property. It is the only way I would know as to what I am doing wrong or right. I will definitely check on these things and make sure that I offer you, my precious guests, the best...

None of your Business
Reviewed 3 March 2014

I was shocked that the Holiday Inn name was on top of this building. I am Platinum and stay in Holiday Inn's around the world at least 200 nights a year. Their were Cigarette burns in the OLD Carpet and 5 Cracked Tiles in the bathroom. One was so bad it even hurt my foot a little when I stepped...

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Helpful?
1Thank ccommcomm
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Ccommcomm. First and foremost, please accept my sincerest apology for the inconvenience you have endured during your most recent stay with us. Secondly, thank you for being a platinum member of IHG's Rewards Club. I do appreciate the constructive criticisms. It does help me focus on the more important things to do for my property. Hopefully, by the time...

Meeker, Colorado
Reviewed 27 January 2014

This is the second time my wife and I have stayed here. Kala at the front desk was extremely helpful. Room was clean and adequate for our stay. Food was average at breakfast. We like others would rather have something besides morning news on when we come to eat.

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Helpful?
Thank DKNBJ
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear DKNBJ. It is very nice to hear how guests appreciate the services being given by employees. The compliments make them want to do more. Thank you for your nice and kind words. I have conveyed the kind words to Kala and she thanks you for that. The main reason why we put the news channel during breakfast is for...

Duckwater, Nevada
Reviewed 16 January 2014

I use this hotel at least ten times a year and I book my clients here as well. My rooms have always been well kept, the rates are reasonable, the staff are polite and personable, and I have never had any problems during any of my stays here.

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Helpful?
Thank Bigndn2014
Elko_NVFelix_B, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Bigndn2014. Thank you for the very positive review. We highly appreciate the compliments on my staff and the level of service provided.Once again, thank you for staying with us and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Felix Berces, General Manager.

Poole
Reviewed 15 December 2013

We stayed here as a stop over whilst travelling Route 66, We thought it was rather expensive as there is really nothing in Elko to do.. €166:88 for the night 06-07-13.. Included breakfast which was good... Nice touch in reception was the free cookies.. Staff very pleasant, room very clean too..

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Helpful?
Thank step324
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear step324, Thank you for your recent comments about our Hotel. I appreciate the positive comments on our hotel staff and clean room. Please accept my apologies for falling short of your expectations particularly with the room rates. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations as well as competitive rates to...

Nephi, Utah
Reviewed 6 November 2013 via mobile

Not very much parking at all. Specially for a big truck no parking at all. Checkes into my first room is was dirty in the bathroom. Person before me had hair on the floor behind the door. Moved rooms checked the next room out and the same thing with it also. Rooms aren't getting cleaned very good at all. That...

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Helpful?
1Thank Eddie114
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elko, responded to this review

Dear Eddie114, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We would like to look further into your experience, and have sent you a private message. Thank you again for your comments, and continued loyalty as an IHG Rewards Club...

Vancouver, Canada
Reviewed 25 October 2013

I was here for business for 5 days. The stay at Holiday was excellent, the early breakfast catered for my early mornings, baked cookies in lobby catered for cravings. Service great, rooms clean, very comfortable and quiet, staff very good. Have dinner at Aspens (inside the Red Lion Casino-short walk from Holiday Inn) and order the prime rib, it was...

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Helpful?
Thank rheannnnnn
Elko_NVJohn_M, General Manager at Holiday Inn Express & Suites Elko, responded to this review

Thank you so much for your positive feed back about oyur stay at the Holiday Inn Elko Nevada. I am glad you found the cleanliness of the room as well as the service in the hotel to meet and exceed your expectations. I will work on getting that pot of strong coffee even stronger. Thank You

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Express Elko hotel is a three-time winner of the Torch Bearer Award presented by Intercontinental Hotels Group. This award recognizes the hotel management for maintaining the highest standards of excellence in product quality, hotel operations and guest services. The Holiday Inn Express is a non-smoking hotel. Our hotel is conveniently located by the Ruby View Golf Course, restaurants, shopping centers, casinos and a museum. Our hotel also has a beautiful view of the Ruby Mountains. Easy access on and off Interstate 80 makes this facility the choice for business and leisure travelers alike. Our friendly staff will make you feel right at home amid our cozy atmosphere. All of our rooms are large and comfortable and we're always ready to check you in with fresh cookies and a smile. The next morning will start out right with our complimentary hot breakfast bar. Whether you're traveling on business or just having a little fun, you'll enjoy the luxurious Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Elko

Address: 3019 E Idaho St, Elko, NV 89801-4604
Region: United States > Nevada > Elko
Price Range: ₹ 6,553 - ₹ 11,332 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elko 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Elko Hotel Elko
Holiday Inn Elko
Elko Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Elko
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Elko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there.”
 of 5 bubbles Ruralroutetraveler, 19 Dec 2016 | Read review
“Rooms in the middle are the quietest”
 of 5 bubbles wayneg336, 28 Apr 2016 | Read review
“Right off the freeway”
 of 5 bubbles 362terisac, 25 Apr 2016 | Read review
“Make sure you get the warm cookies they bake in the evenings!”
 of 5 bubbles tattersall_12, 13 Dec 2015 | Read review
“Suites are worth it.”
 of 5 bubbles RoseLikes2Travel, 29 Sep 2015 | Read review
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