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Border House at Crystal Bay

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Border House at Crystal Bay
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34 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Las Vegas, Nevada
Reviewed 3 weeks ago

I booked a room here for a one night stay on Wednesday, November 9th. The room was comfortable and attractive but I had one problem. At approximately 2:16 a.m., the security system malfunctioned and began beeping. I called the front desk and they had someone come and fix it which took around 10 minutes but it definitely ruined my overall...

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Helpful?
Thank Mel L
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you for taking the time to review the Border House Hotel. I apologize for the alarm disturbance that you experienced. I am pleased that our staff was able to rectify the issue quickly. Thank you again for your feedback.

Austin, Texas
Reviewed 3 weeks ago via mobile

We really loved our room. The king size bed was very comfortable. It was nice to have a fireplace for the cooler nights. The bathroom was very large with plush towels, large soaker tub, walk-in shower and 2 sinks. There was also a mini fridge and a keurig machine for coffee/tea. We loved that the hotel is a separate building...

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Helpful?
Thank travel4funRA
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you for taking the time to review our Border House Hotel. We are happy to hear that you enjoyed your stay with us and we can't wait for you to visit with us again!

Fayetteville, Arkansas
Reviewed 17 October 2016

We had the double room with the balcony. Huge room. Very nice toiletries and amenities in the room. Fabulous tub! Downside - no door for the toilet/bathroom though there is a heavy curtain to separate and a fan to turn on to camouflage noise. Couldn't really have two using the space if one was taking care of business, unless you're...

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Helpful?
Thank Leesa F
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you so much for taking your time to review the Border House Hotel at Crystal Bay Casino. "Rustic Posh" does seem like to the perfect way to describe our small, boutique hotel. It's great to hear that you were also able to enjoy our Steak and Lobster House as well! Please think of us if and when your travels...

Dallas, Texas
Reviewed 22 August 2016 via mobile

Came up for a concert and was not disapointed.... Bill Wood and staff are great folks. Don't expect any spa or pool amenities, just private top end rooms. Great spa down the street at the Hyatt. Will definetly visit again!

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3Thank steve b
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you so much for your kind words about the Border House and staff. We can't wait to have you stay with us again!

Singapore, Singapore
Reviewed 24 July 2016

Good thing first: I made a mistake in booking the hotel and the hotel management was really really kind in helping. I was truly grateful for the help of the staff named Stefanie. Majority of my good reviews are for her. When we just checked in, everything was nice too. Great room, nice and big tub, the furniture was classy...

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Helpful?
1Thank Rach_lr
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you for taking the time to review the Border House Hotel. I am happy to hear that you were initially pleased with your room and I apologize that your stay did not exceed your expectations. I have passed on your comments to the appropriate staff and we will certainly take the time and effort to rectify the issues you...

Sandbach, United Kingdom
Reviewed 16 July 2016

There was nothing in the confirmation e-mail saying that you had to check in at the casino next door. We wandered around for ages before someone at the bar directed us. The room has quirky design, a gas fire (untried as it was summer) a good bathroom with two wash hand basins but not all rooms have spa baths. Lighting...

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1Thank greenerfingers
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you for your review of the Border House Hotel. I am very pleased to hear that you enjoyed not only your stay at our hotel, but also enjoyed the casino and the local area. Keurig Coffee Makers and mini fridges are available in each room. I am sorry that its presence in the room was not clear. I have...

Anchorage, Alaska
Reviewed 12 July 2016

We stayed one night in the Border House at Crystal Bay and we really enjoyed ourselves. The room was very nice and kind of quirky decorated, but that just made it more fun and interesting. The bathroom was beyond elegant and had some very nice touches. The hotel is not attached to the casino, so that was a bit weird,...

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Helpful?
1Thank Stephan F
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you so much for your review of the Border House Hotel. I am glad that you enjoyed the uniqueness of our rooms. We take a lot of pride in our hotel and it's great to hear when our guests appreciate the touches we've put into our rooms. Please think of us if you find yourself needing a place to...

Philadelphia, Pennsylvania
Reviewed 28 June 2016

I was spending a weekend in Tahoe with my son and we booked the Border House. It is a bit difficult to find, if not for the reviews, we would have missed it. You check in at the Casino at Crystal Bay, but the actual Inn is next door. Also, you need to go to the VIP desk to check...

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Helpful?
2Thank Michael S
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you for your Border House Hotel review. It is wonderful that you enjoyed your stay at the hotel! We look forward to having your return visit with us.

Reviewed 4 June 2016

The border house is a historic house listed in the National registry. Beautifully furnished ,very intimate and private. Private patio downstairs, room with kurig coffee makers, fireplace, Wi-Fi, music and lovely bathroom with shower and Jacuzzi bathtub. The steakhouse restaurant attached to the casino is great.fabulous food, atmosphere. And across the street is a delightful small restaurant that is in...

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Helpful?
4Thank laura s
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Thank you for your great review! It is great that you not only were able to enjoy your stay in the Border House, but also took advantage of the Steak and Lobster House in the casino! We hope you get a chance to visit us again!

Chula, Missouri
Reviewed 20 May 2016

I stayed here last month and loved this hotel so much that I created a Trip Advisor account just to write a review. This hotel is a small hotel (I think they have 7 or 8 rooms only). It's really just an old house (renovated, of course) divided into rooms. The reservation process was great, I spoke with Stephanie and...

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2Thank meganoleary867
Stephanie P, Manager at Border House at Crystal Bay, responded to this review

Winner, winner, chicken dinner! Thank you so much for your kind words! I appreciate you taking the time to let us know that you enjoyed your stay with us. I agree that #6 is a fantastic room and many of our guests will specifically request it for their stay. I have also passed your positive notes about our staff along...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Border House at Crystal Bay

Address: 24 Stateline Rd, Crystal Bay, NV 89402-7702
Region: United States > Nevada > Lake Tahoe (Nevada) > Crystal Bay
Price Range: ₹ 10,686 - ₹ 27,498 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Border House at Crystal Bay 2*
Number of rooms: 10
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Also Known As:
Border House At Crystal Bay Hotel Crystal Bay
Border House At Crystal Bay Nevada
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Questions & Answers

Here's what travellers have asked, with answers from Border House at Crystal Bay staff and other travellers.
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6 days ago

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Questions? Get answers from Border House at Crystal Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor, off street toward the back would be more private. Though very quiet at night.”
 of 5 bubbles 224leesaf, 17 Oct 2016 | Read review
“Second floor room was perfect for us.”
 of 5 bubbles 24stephanf, 11 Jul 2016 | Read review
“This hotel has very few rooms at the upstairs-downstairs boarding house. It does not have an elevator. Otherwise it is fantastic .”
 of 5 bubbles L6319WOlauras, 4 Jun 2016 | Read review
“#6 has a great balcony with a table and chairs.”
 of 5 bubbles meganoleary867, 20 May 2016 | Read review
“Room #6 had a balcony.”
 of 5 bubbles Renofunday, 10 Mar 2014 | Read review
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