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Pony Express Motel

72 reviews
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Traveller (19)
Room & Suite (14)
Overview
  • Excellent12%
  • Very good36%
  • Average27%
  • Poor13%
  • Terrible12%
Travellers talk about
“brandin' iron”(3 reviews)
“queen bed”(3 reviews)
“old faithful”(2 reviews)
Free Internet
Free Parking
Non-Smoking Hotel
Suites
Multilingual Staff
Pets Allowed
Business Centre
All hotel details
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Reviews (72)Write a Review
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All reviewsbrandin' ironqueen bedold faithfulwould stay here againkitchenetteyellowstonefurniturevanity
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1 - 5 of 63 reviews
Reviewed 12 December 2017 via mobile

We were booked with this motel through the park service. When we arrived we parked in front of the motel but had to check in at another one. We finally got our room key and went into the room and it was filthy. It was...More

Thank Melissa K
Response from BI-Management, other at Pony Express MotelResponded 4 weeks ago

I appreciate you taking the time to write and hope you will accept my apology for any inconvenience you experienced. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all of our guests.

Reviewed 10 October 2017

I just paid almost $130 for an old, dark room with no amenities. Shampoo?? Nope. They did have a dispenser on the wall that had the same kind of soap for washing your hands at the sink. It said "hand-body-shampoo soap". That shouldn't even be...More

Thank S_Mac52
Response from BI-Management, other at Pony Express MotelResponded 4 weeks ago

We are sorry to hear that the Pony Express did not meet your needs. We do have liquid soap dispensers in the showers to assist with the environment and to help keep the price down in a town where most rooms run $200 - $300...More

Reviewed 28 September 2017

We stayed one night at the Pony Inn Express and unfortunately had to experience bed bug bites on myself, my daughter and my husband. After calling the hotel to let them know about the situation so that it could be properly mitigated, we were disappointed...More

Thank rttingey
Response from BI-Management, other at Pony Express MotelResponded 4 weeks ago

Please know that your comments have been reviewed in detail with our department heads and steps have been taken to ensure that they are solved promptly and impeccably.

Reviewed 16 August 2017

Paid $99 for one queen bed for a quick overnight. Called around and other places were in the 95-120 range for our dates. check in was easy but the guy was a bit surly. Room was dated. Mostly clean. Bed was average in comfort. No...More

Thank CalagryJusthelping
Response from BI-Management, other at Pony Express MotelResponded 4 weeks ago

I appreciate you taking the time to review our hotel. I am disappointed that we failed to give the fine accommodations and consideration we strive for with all our guests. We will be taking steps to correct the concerns that you mentioned. We appreciate your...More

Reviewed 17 July 2017

DO NOT stay there !! Its is old and very dark-lamps don't work,next to no furniture in room and TV is very old. Its not even worth the $80 per night !! Went I asked if they has vacancy at Brandin Iron, I was told...More

Thank BunnyH50
Response from BI-Management, other at Pony Express MotelResponded 4 weeks ago

Feedback from our guests is very important to us and we appreciate the detailed concerns. We strive to exceed all our guest’s expectations and know we still have some work to do. We hope you give us another opportunity to serve you.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Multilingual Staff
Details
Price range
US$ 59 - US$ 69 (Based on Average Rates for a Standard Room)
Hotel Style
#7 Green Hotel in West Yellowstone
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 59 - US$ 69 (Based on Average Rates for a Standard Room)
Hotel Style
#7 Green Hotel in West Yellowstone
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (19)
Room & Suite (14)
Questions & Answers
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CaliforniaVinnie
6 July 2016|
AnswerShow all 3 answers
Response from Randy R | Property representative |
Hello! The direct line to the Brandin' Iron Inn & Pony Express Motel is 800-217-4613.
0
Votes
Room Tips
"reserve elsewhere 8-12 months in advance Try the Brandin Iron"
Read review
"#4 has 2 queen beds, each in its room. Very quiet."
Read review
"Wifi is iffy. Had to go to Branding Inn lobby for coffee and best wifi connection."
Read review
"We had a queen bed in room #9 and it was a great location."
Read review
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