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BEST WESTERN Shelby Inn & Suites

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BEST WESTERN Shelby Inn & Suites
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439 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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naniamo
Reviewed 4 days ago NEW

After a long drive this place was a real find.Well appointed and was recommended by friends ,now i know why. Although Shelby is not a tourist stop it was well positioned for us headed north.The hot breakfast was a definate step up from the usual continental offerings of other hotels on our trip.

Review collected in partnership with Best Western
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Helpful?
Thank Ron H
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Ron H, Thank you so much for the great review! I am so glad to hear that you found our hotel to be a jewel and that you were able to enjoy a wonderful hot breakfast before you continued your journey in the morning! We look forward to seeing you the next time you are in the area!

Hanna, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Liked this hotel, rooms are clean and a good size. Breakfast was good, not greasy. Same items you usually see for a free hot breakfast. There was alot of kids at the hotel for a birthday party, not mine but as a guest just passing through, the hotel was great to the families without intruding on the other guests. Even...

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Helpful?
Thank tim933
About Hotel's Favourite Review
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear tim933, Thank you so very much for the wonderful review! I am so pleased to hear that even though the hotel was extremely busy during your stay, that you found it to be such a great experience! We look forward to having you stay with us again, winter or summer, and hope you have a great spring season!

Edmonton, Canada
Reviewed 1 week ago

We have stayed here before. The property is well maintained and the rooms are very generous. Our room was appointed with a king-size bed, a desk, and a stuffed chair. It was comfortable watching TV in this room. The bathroom was also very well appointed and with great counter space. The breakfast was good but by 09:00 they had run...

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Helpful?
Thank woodmister
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear woodmister, Thank you so much for the kind review! I am so glad that you continue to stay with us when your travels bring you through the Shelby area! I am so sorry to hear that we ran out of cinnamon rolls by 9:00 am! It is very hard to determine how many to rise in the mornings and...

Calgary
Reviewed 2 weeks ago

Great stopover when traveling. Beautiful, newer quiet and reasonably priced hotel. Clean and comfy w/ all the amenities. Friendly, helpful staff and a fabulous hot buffet breakfast. Great place if u want a quiet, relaxing place to unwind as there's not much to do in the town. Conveniently located right next door to the Shopko.

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Helpful?
Thank Kathy L
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Kathy L, Thank you so much for the wonderful review! I am so pleased to hear that you enjoyed all aspects of your stay and were able to enjoy our fantastic hot breakfast before you ventured out for the next leg of your trip! We hope to see you again soon!

Edmonton, Ab
Reviewed 3 weeks ago

We often stay in Best Western Hotels and find this to be one of the better ones. The rooms are large and clean. The staff was very helpful with a problem we encounter while travelling. We found it to be quite with little road noise and almost no noise from the hallways.

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Helpful?
Thank Dinolady
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Dinolady, Thank you so much for the great review and for your loyalty to Best Western! I am so glad to hear that our staff was able to help with the issue you encountered while on the road. We know that can be especially challenging! We hope you will come back and see us again very soon!

Elko, Nevada
Reviewed 4 weeks ago

Honestly, what a gem! This is a great property. They take dogs of all sizes. There is a pharmacy next store, a huge parking lot and there appears to be RV hookups in the back. My room was beautiful and very clean.

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Helpful?
Thank szatanek
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear szatanek, Thank you so much for the wonderful review! It was our pleasure to have you and your pet stay with us this week! We greatly appreciate your kind remarks about our hotel! The staff works very hard to be the multiple award winning property that we are, and I will pass your comments on to them. We hope...

Reviewed 4 weeks ago

Awesome, clean, very great staff....Hugs to Ursella. She is awesome. Lot's of parking for trucks and holiday trailers travelling from and to Alberta as snowbirds. Will stay again for sure. Breakfast was awesome and the breakfast lady was great to visit with.

Review collected in partnership with Best Western
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Helpful?
Thank bettyl646
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear bettyl646, Thank you so much for the wonderful review! I am so pleased to hear that all of your needs were fully met while staying with us on your way home from your winter vacation! Ursula does do a FANTASTIC job at the front desk and our breakfast ladies do a fabulous job as well! We look forward to...

Idaho Falls, United States
Reviewed 5 weeks ago

The hotel itself is great. It's a little unclear how to get to the hotel after dark. There were several pot-holes, with one being 3 feet in diameter and eight inches deep. Fix the pot-holes and it would be perfect.

Review collected in partnership with Best Western
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Helpful?
Thank williamhL9822ND
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear williamhL9822ND, Thank you so very much for the wonderful review! We are very aware of the storm drainage issue on this side of Shelby, and unfortunately, that is the reason for the washout and re-occuring potholes in the Shopko parking lot that leads into our entrance. There are plans in place for this spring to fix the cause of...

Eagle, United States
Reviewed 16 February 2017

This property is new and on the western edge of town. Located just off the Shopko parkiing lot and set back off the roadway, it's super quiet. My room was very clean and comfortable. The pool/hot tub area was super clean, as was the exercise room. Hours for both (5AM-10PM) were great, and everything worked as designed. The breakfast was...

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Helpful?
Thank Kyle C
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Kyle C, Thank you so much for the wonderful review! Would you believe that we just turned 4 years old this month? I am so pleased to hear that you enjoyed every aspect of our hotel, from the location to the room to the breakfast and more! It was our pleasure to have you stay with us and we...

Spruce Grove, Canada
Reviewed 8 February 2017

My wife and I wanted to get away to the USA and watch the Superbowl. We went to Shelby Montana and stayed at the Best Western. The motel serves up a very pleasant atmosphere and friendly place to stay. The accommodations are great and the breakfast was most enjoyable. Everything you could desire, something for everyone.

Review collected in partnership with Best Western
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Helpful?
Thank lesterc562
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear lesterc562, Thank you so much for the wonderful review! It was our pleasure to have you stay with us to watch the big game! I am sorry the weather was not the best for your trip home on Monday and that the commercials were not as great as previous years! We hope you will come back and see us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Shelby Inn & Suites is conveniently located just off of I-15 and near numerous business locations. Each well appointed room features free high-speed Internet access, toiletries, iron/ironing board, coffee/tea maker, 40 inch television, and hairdryer. King size beds and other upgraded amenities are available in select rooms. Indoor pool, hot tub, sundry shop and fitness area located in hotel. ... more   less 

Additional Information about BEST WESTERN Shelby Inn & Suites

Address: 1948 W Roosevelt Hwy, US Interstate 15 & US Hwy 2 Intersection, Shelby, MT 59474-1549
Region: United States > Montana > Shelby
Price Range: ₹ 6,414 - ₹ 8,442 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Shelby Inn & Suites 2.5*
Number of rooms: 74
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shelby Inn & Suites staff and other travellers.
3 questions
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9 months ago
Soldotna, Alaska
over a year ago
Lewiston, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Shelby Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor double room was great”
 of 5 bubbles Dinolady, 7 Mar 2017 | Read review
“On side away from railway tracks”
 of 5 bubbles Y6439FPphilipm, 28 Nov 2016 | Read review
“Shopko is located to the west of the BW, like feet away for shopping.”
 of 5 bubbles 488randyk, 20 Nov 2016 | Read review
“A room at the back ensures you don't hear traffic or trains”
 of 5 bubbles 471mandyb, 18 Oct 2016 | Read review
“the back side was very quiet.”
 of 5 bubbles hawkski, 17 Oct 2016 | Read review
5 of 5