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BEST WESTERN Yellowstone Crossing

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BEST WESTERN Yellowstone Crossing
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320 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Caldwell, Idaho
Reviewed 1 week ago

I reserved a king room for my husband and myself. I noted that the hotel was advertised as a non smoking facility. That is very important to us, as we are not smokers and are very sensitive to the smell. We checked into the hotel, and the staff was nice and friendly. We went to the third floor to find...

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Helpful?
Thank Sylvia S
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

On behalf of myself and all the staff here at the Best Western Yellowstone Crossing, I am sorry we failed to exceed your expectations. We hope you give us another chance to really exceed your expectations. I am so sorry that issue happened and we are working on bigger and better signage to counteract the smokers that still try to...

Denver, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 10 December 2016

I needed a warm place for the night for my senior kitty and I since our heater wasn't working. The staff Madrid feel very welcome and showed caring and concern for my cat who is on chemo. The hotel is clean and fresh and smells awesome. I highly recommend the Jacuzzi room! Great jets!

Review collected in partnership with Best Western
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1Thank Laurie K
About Hotel's Favourite Review
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you so much for choosing the Best Western for your travels to the Billings area! We appreciate your business and thank you for reviewing the property!

uniontown, United States
Reviewed 2 weeks ago

We enjoyed our nights stay. Staff was friendly and helpful. Room and bed great. Will stay here again. Breakfast for a week day offered many options and everyone seemed pleased with choices. Coffee options plentiful....plain to syrups and teas.

Review collected in partnership with Best Western
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Helpful?
Thank T2977PJleslieh
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you for your wonderful review and thank you for choosing Best Western!

EDMONTON
Reviewed 2 weeks ago

We needed a place to stay for a weekend trip to Billings. Price was great so we decided to stay in Laurel. Room was clean and tidy. Staff was nice and the check in was quick and smooth. It is close to several restaurants which was nice. It was definitely worth the price we paid and would stay here again.

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Helpful?
Thank Steve B
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you so much for the positive feedback and thank you for choosing Best Western!

Moscow, Idaho
Reviewed 3 weeks ago

Lobby very well maintained with great staff. Room clean. I did call about the bath tub as there was damage to the inside which was exposing more fiberglass and small hole. It was taken care of. Full breakfast not the standard pick your cereal and a have some toast which was nice.

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Helpful?
Thank BrendaH3
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you so much for your wonderful review. Thank you for choosing Best Western and please come back to see us!

West Fargo, North Dakota
Reviewed 3 weeks ago

This poor review is because of a situation handled poorly. We Checked into the hotel for a four day stay because we have family in this town. Upon checking in nothing was said that the pool was unavailable. We have stayed at this hotel several times over the years since it was built as it has have some nice features;...

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Helpful?
Thank mswalleye
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

On behalf of the staff at Best Western, we are sorry your expectations were not exceeded. Thank you for your feedback and we hope we have the chance to exceed your expectations once the pool renovations are completed in the coming weeks.

Missoula, Montana
Reviewed 3 weeks ago via mobile

While on a trip that was part business and part pleasure I decided to stay one night in Laurel. Driving while tired is never a good idea. I asked a relative where a safe spot would be as I had just purchased an antique car. I didn't want the car stolen or vandalized. He drove me to this best western...

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Helpful?
Thank dianaclifford
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Diana, As a manager, this is the best feedback we could possibly get. I agree with your comment about service. We of course want to provide good service but furthermore we want to provide great hospitality. Hospitality is exactly what you described, a combination of professional and personable. We are thrilled you enjoyed your visit (minus the migraine). Come back...

Reviewed 4 weeks ago via mobile

We placed a dnd on our room door because we had come to Billings to purchase items we can't get where we live. This was so we could keep our property safe. We came back to our room to find housekeeping had entered the room and cleaned it. They moved items off the bed to make it up and we...

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Helpful?
Thank RoseAlisa C
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you for your feedback. We are sorry your experience was less than our typical guest experience. We will take your feedback and use it for future guests. Thank you for choosing Best Western.

Reviewed 15 February 2017 via mobile

This place is nice near my job and clean good breakfast and they have a pool and hot tub the only thing is the hot tub is broke and has been for awhile and the pool seems to be out once a week they said the hot tub should be fixed this week

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Helpful?
Thank Amanda C
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you so much for your feedback. We are working as hard as we can to resolve the pool issue. Please come visit us again so we get a chance to exceed your expectations!

laurel, United States
Reviewed 4 February 2017

this is the best place to stay in laurel. it is always so clean and the staff is awesome.we love the pool and hot tub area and the fact that it is open 24 hrs. we just need a get away and this is the place. the decor is so rustic and fits the Montana life style.

Review collected in partnership with Best Western
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Helpful?
Thank cindylp2017
Sydney P, General Manager at BEST WESTERN Yellowstone Crossing, responded to this review

Thank you so much for your awesome review! We can't wait till ya come back and see us again! Thank you for choosing Best Western!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about BEST WESTERN Yellowstone Crossing

Address: 205 SE 4th Street, I-90 Exit #434, Laurel, MT 59044-3309
Region: United States > Montana > Laurel
Price Range: ₹ 4,520 - ₹ 7,926 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Yellowstone Crossing 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com and Best Western so you can book your BEST WESTERN Yellowstone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Laurel
Laurel Best Western
Best Western Hotel Laurel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Yellowstone Crossing staff and other travellers.
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Questions? Get answers from BEST WESTERN Yellowstone Crossing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is across from a Railroad Yard with trains running and blowing whistles all night long... .”
 of 5 bubbles Maxschauersmom, 29 Sep 2016 | Read review
“Stayed on third floor. Quiet and clean.”
 of 5 bubbles beachandskifam, 4 Jul 2016 | Read review
“You couldn't do much better than the Best Western Yellowstone Crossing.”
 of 5 bubbles beverlyp277, 20 May 2016 | Read review
“Try the back side facing the oil change place. Might be quieter.”
 of 5 bubbles Jim80686, 1 Oct 2015 | Read review
“In back on first floor. Easy in and out!”
 of 5 bubbles ladybug512, 19 Aug 2015 | Read review
5 of 5