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Baymont Inn & Suites Helena

673 reviews
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Traveller (23)
Room & Suite (4)
Pool & Beach (3)
Overview
  • Excellent46%
  • Very good33%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(71 reviews)
“pool and hot tub”(24 reviews)
“sausage”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Baymont Inn & Suites Helena
Special Offer: Best Rate Guarantee + Pts
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)Write a Review
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All reviewsfront deskpool and hot tubsausageroom was cleanthe breakfast areasoupyogurtshort stayfast foodgreat staycookieswaffle makernice breakfastnice place to staystaff was very friendly and helpfulgrocery storeking bed
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21 - 25 of 668 reviews
Reviewed 14 November 2017

The room was clean and comfortable and the staff was very accommodating. Breakfast was quite nice, with hot and cold options. The only drawback is the lack of an elevator. I nearly fell on the stairs carrying luggage to my second floor room.More

Thank all_lady
Response from Manager46151, General Manager at Baymont Inn & Suites HelenaResponded 16 November 2017

Thank you for your nice review! Thank you for all the wonderful things you had to stay. I am so sorry that you almost fell on the stairs! We are always willing and able to help you carry your luggage up for you. In addition,...More

Reviewed 12 November 2017

We've been coming to this hotel, for at least three years and have always experienced good service and comfortable rooms. Breakfast is good, efficiently laid out, hot and tasty. On our last visit a piece of electronic equipment was left behind. Bonnie contacted us immediately...More

Thank Betty R
Response from Manager46151, General Manager at Baymont Inn & Suites HelenaResponded 14 November 2017

Thank you so very much for your wonderful review about our Customer Service! It is reviews like yours that make my day! Bonni is indeed a gem...and I love working with her on a daily basis! I am so glad she was able to reach...More

Reviewed 12 November 2017

Not a good place to stay at, very cheap, took a shower, and the facet broke. Someone knew it was broke before, never fixed itMore

Review collected in partnership with Baymont Inn & Suites
Thank petet939
Response from Manager46151, General Manager at Baymont Inn & Suites HelenaResponded 14 November 2017

I was very disappointed and saddened by your review. You obviously did not enjoy your stay. What was most disappointing is that you actually believe that we "knew" the shower faucet was broken and did nothing to fix it. Anyone who is familiar with either...More

Reviewed 3 November 2017

I found a king-size bed suite for $75, which is a very reasonable price in comparison to others in town. You can find some "cheaper" hotels, but not with the same quality. The outside is not much to look at, but the inside is clean...More

Thank Sarah-Ryan1
Response from Manager46151, General Manager at Baymont Inn & Suites HelenaResponded 6 November 2017

Thank you for the very nice review. We appreciate you taking the time to actually complete a review for us...especially since it is a terrific 4 star review! I am glad that you were here on one of the evening we service a light supper....More

Reviewed 2 November 2017

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Review collected in partnership with Baymont Inn & Suites
Thank marcig375
Response from Manager46151, General Manager at Baymont Inn & Suites HelenaResponded 2 November 2017

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134567134
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 58 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Helena
#9 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 58 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Helena
#9 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (4)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (16)
Bathroom (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
W1922MOpeterp
21 January 2018|
Answer
Response from Steve-Kyla S |
Not really sure what you are asking-there are native Americans that live all over Montana. Are you looking for a history museum or...?
0
Votes
Jeff N
8 October 2016|
Answer
Response from Manager46151 | Property representative |
No, I am sorry. We only have rooms with two beds. However, in our King Suites, we do have a king bed, with a queen size sleeper sofa and you could put a rollaway in the room for $10 more. Please call the hotel with any... More
1
Vote
Nicholas S
18 March 2016|
Answer
Response from Judith M | Reviewed this property |
There was a TV in the room with the standard networks and cable channels. We're not TV watchers so never turned the machine on.
0
Votes
Room Tips
"No elevator. First floor is easy to get luggage in and out of room."
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"Every room we've ever had has been good."
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"Upstairs suite #224 a good, quiet option"
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"King size rooms are on the noisier side while the double queen rooms are on the back"
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