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Holiday Inn Helena

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Holiday Inn Helena
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152 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Washington DC
Reviewed 3 days ago NEWvia mobile

Great location downtown right on the walking mall. The walking mall has the Parrot Confectionery, Lucca's Italian restaurant, Hawthorne wine bar and a brewery. The hotel lobby is nothing much to speak of. Staff friendly. the room was standard but very clean and seemed as if it had been recently updated. Hotel restaurant was good for dinner.

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Thank Traveler27_9
Reviewed 1 week ago NEW

Second time in the beautiful state of Montana, first time in Helena! The hotel was great! It's central in the Downtown area, so good for a nice walk! Really happy with the hotel, it looked beautiful, the restaurant downstairs was amazing! Staff were extremely helpful and lovely, even when my husband and I were trying to book in a shuttle...

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Helpful?
Thank Kerry R
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Kerry R, Than you for your review of our hotel and the 5 star rating! We are so pleased to hear you had such a wonderful time at our property and were able to enjoy some of what our beautiful historic Downtown Helena has to offer. We are glad that everything worked out with your medication as well. Should...

Reviewed 1 week ago via mobile

I have stayed at this hotel probably 5 times and every time I have found the front desk staff incredibly warm and helpful. Nice place, but nothing else stands outas extraordinary-standard Holiday Inn .

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Helpful?
Thank John P
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear John P. Thank you for your review of our hotel and your continuing loyalty. We are so pleased to know that we are your go to hotel whenever you are in town. And that we continually provide you with the exceptional service you have come to expect from a Holiday Inn. We look forward to seeing you again. Sincerely,...

Whitehall, Montana
Reviewed 5 weeks ago

Jason at the front desk was great with our check-in. We were upgraded to from a king room to a king suite. We had TV, small kitchen sink w/ refrigerator, and internet. The room was very nice. The hotel is in the downtown area and is in walking distance to breweries and places to eat.

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Helpful?
Thank davidh544
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear David H. Thank you for your review of our property. We are pleased to hear you enjoyed your stay with us and our newly remodeled room. We all strive to provide the best experience possible for all of our guests. And it sound like we succeeded. Thank you again for choosing to stay with us. And thank you for...

Great Falls, Montana
Reviewed 7 December 2016

I decided to splurge for a "finer" hotel more out of location convenience. I should have paid half the price and stayed where I normally do. I had a king sized bed/room. The bed sloped into the middle. The room was not sound proof. The city workers worked most of the night in the walking mall area shoveling with tractors...

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Helpful?
Thank Jen R
Karlee F, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Jen, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the noise from the stair way by your room and the bed not being comfortable. Rest assured that these issues have been brought to the department manager and are...

Whitefish
Reviewed 21 October 2016 via mobile

This hotel has a great location proximate to Last Chance Gulch. Also, surprisingly, a very good restaurant. The only knock is m the restaurant is the average by the glass wine list. Competent wait staff - Shannon is a standout. Excellent food. Pricey for a Helena hotel thus 4 stars

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Thank Schwick
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Schwick, Thank you for your review of our hotel and restaurant. It is always nice to see the word "Love" in a review. We are pleased to hear that your meal was excellent and that Shannon provided the service you have come to expect from a nice restaurant. Should your travels bring you our way again,we would love to...

Bearcreek, Montana
Reviewed 12 October 2016 via mobile

I have to say that this HI is one of the nicer ones in Montana. The rooms are clean, the staff friendly. The best thing about this hotel is its location. Right downtown and within walking distance of bars and restaurants as well as the walkable Last Chance Gulch, full of little shops. I found the staff to be very...

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Helpful?
Thank Tim R
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Tim R Thank you for your review of our hotel. We are so pleased to hear that you were able to enjoy all that our Historic Downtown has to offer.Our front desk staff makes a point to provide the best customer service in town,and takes great pride in accomplishing this. We are happy to know that we were able...

Kalispell, Montana
Reviewed 24 September 2016

I can get better value for my money elsewhere in town. This is an older building, but it has been well maintained and updated. They have a restaurant on-site, therefore there is no complimentary breakfast because they don't want to take business away from the restaurant. Rooms are good sized and the beds are slightly more comfortable than average. Staff...

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1Thank Cascadefirechief
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Cascadefirechief, Thank you for your review of our hotel. We are so pleased to hear that we are your go to place while in Helena. We aim to provide the best customer service in town and it sounds like we continually provide that. We look forward to seeing you again. Sincerely, The Staff and Management of the Holiday Inn...

Colorado Springs, Colorado, United States
Reviewed 6 September 2016

Great location in the historic Last Chance Gulch. Not too hard to find, free parking, convenient location for Gulch shops and great hiking. Fridge, iron and Keurig in room but no microwave. Restaurant and bar in hotel. Pet freindly. Not sure about the housekeeping policy, it seemed like we had to specify every detail to the housekeeper or front desk...

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Helpful?
Thank Vance K
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Vance K. Thank you for your review of our hotel. We are so pleased to hear that you had such a wonderful time exploring our wonderful Downtown area. We would like to also apologize for any confusion you experienced with our staff. We appreciate and value all feed back and we will inform all departments. Thank you again for...

Reviewed 16 August 2016

The front desk was very helpful and courteous. The room was clean and comfortable. We didn't spend too much time in the hotel. It was quite walkable to the attractions - about a mile to the carousel, children's museum (Exploration Works) and restaurants.

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Thank Cali M
Karlee F, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Call M, Thank you for your review and the 4 star rating of our hotel. We are please to hear you found your room to be clean and comfortable. Our staff strives for excellence and it sounds like they did just that. We are also happy to hear you found the area walk-able to different attractions and not far...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Downtown is located on the Historic Walking Mall. Lots of shopping, dinning and all around fun with our location. ... more   less 

Additional Information about Holiday Inn Helena

Address: 22 N Last Chance Gulch, Helena, MT 59601-4122
Region: United States > Montana > Helena
Price Range: ₹ 6,963 - ₹ 10,649 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Helena 3*
Number of rooms: 71
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Also Known As:
Holiday Inn Helena Hotel Helena
Park Plaza Helena
Park Plaza Hotel Helena
Helena Park Plaza
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Questions & Answers

Questions? Get answers from Holiday Inn Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South-facing rooms have wonderful views of hills/mountains”
  • view from the room
 of 5 bubbles uplandbirds, 5 Jul 2016 | Read review
“Pay for Executive Level (7th floor). Rooms & decor are worth it.”
 of 5 bubbles desrlmt, 21 Jun 2016 | Read review
“Ask for a room on the 7th floor on the north side. Great views of the Sleeping Giant”
 of 5 bubbles connerc259, 24 Mar 2016 | Read review
“Choose a even number room. Amazing view”
 of 5 bubbles 261logans, 23 Mar 2016 | Read review
“7th floor has excellent views of the valley and downtown.”
 of 5 bubbles 187mikem187, 18 Mar 2016 | Read review
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