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Best Western Premier Helena Great Northern Hotel

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#1 of 21 Hotels in Helena
Certificate of Excellence
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Best Western Premier Helena Great Northern Hotel
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819 Reviews from our TripAdvisor Community

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Showing 806: English reviews
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Polson, Montana
Reviewed 2 days ago NEW

We had a lovely suite. The room was clean, well appointed and comfortable. The bed was comfortable. The staff was friendly and fast. Coffee was always available in the lobby. There was a nice indoor pool and hot tub.

Review collected in partnership with Best Western
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Helpful?
Thank lisarZ6391NN
Helena, United States
Reviewed 4 days ago NEW

Great Northern Hotel is a beautiful place close to downtown Helena. The rooms are gorgeous, comfortable, and very quiet. Staff is very personable and accommodating. Very nice complimentary breakfast buffet. I would highly recommend.

Review collected in partnership with Best Western
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Helpful?
Thank 529jamip
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you 529jamip! We love hearing from our guests. We do hope to see you again soon!

Anaconda, United States
Reviewed 1 week ago NEW

Whenever I stay in Helena I stay at the Great Northern. The staff is friendly, professional and knowledgeable. They are so helpful and willing to answer questions I have, whether it had to do with the hotel or local availability of dining, shopping or points of interest.The hotel is clean and I find the decor tasteful and enjoy the pictures...

Review collected in partnership with Best Western
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Helpful?
Thank 58gaylev
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear 58gaylev - thank you for taking the time to leave a review on Trip Advisor! We value your feedback!

Glendive, Montana
Reviewed 1 week ago

I recently stayed at the Great Northern because it was the location of a conference I attended. I have attended many conferences here in the past, but this was the first time I actually stayed at the hotel. I usually stay elsewhere because the Great Northern can be a bit more pricey. However, on this visit, the price was in...

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Helpful?
Thank surfercharlie
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear surfercharlie - Thank you Thank you! We appreciate the time you took to leave such a great and warm review of your stay at the Great Northern Hotel! We certainly love our jobs here and we always hope it shows to our guests! See you next time!

Superior, United States
Reviewed 1 week ago

I am a frequent guest at this property as it is ideally situated for conferences. This time out, my room wasn't as clean as I am used to and the breakfast service was terrible. I really like this hotel but they earn 5/10 for this stay. Desk staff however is excellent and exceptionally helpful.

Review collected in partnership with Best Western
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Helpful?
Thank 93scottk
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear 93scottk - thank you for your honesty. We always hope you will visit with us directly at the property so that we can resolve any issues before they come to paper. Returning guests are great value to us and have a good understanding of what is expected. We want to always be consistent. Thank you for taking the time...

Prudhoe Bay, Alaska
Reviewed 3 weeks ago

Stayed for one night. Best Westerns are dog friendly, which is one of their biggest selling points. The quality of BWs is not uniform unfortunately, but this was one of the better ones. Nice rooms, on the bigger side, nice pool area. parking was fine and breakfast was adequate. A pleasant if not memorable stay.

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Helpful?
Thank ynpjohn
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear ynpjohn - thank you for the review. You have hit the high spots and we certainly appreciate your comments! We hope to see you again when travels bring you to Helena.

Helena, United States
Reviewed 3 weeks ago

No problems, clean room, quiet, good staff. Breakfast was good, huckleberry BBQ Bison burger was good too. Parking was a bit difficult as I had to park in a 2 hour spot for a while that would have been enforced in the morning but it wasn't a problem as I was able to move my vehicle a few hours later...

Review collected in partnership with Best Western
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Helpful?
Thank jasonkW2968OM
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear jasonkW2968OM - thank you for taking the time to leave a great review about your stay at the Great Northern Hotel on Trip Advisor. Todays travelers are certainly reviewing fellow guests experience. We know the parking has been challenging with the large amount of snow Helena has received and snow piles have reduced the number of spots. We will...

Hamilton, Montana
Reviewed 4 weeks ago

The lobby is lovely and cozy. Coffee with all else you want available. Fireplace, comfortable furniture. Plenty of cozy places for conversations. Our room was comfortable, attractive, clean. Beds are very comfortable. Bathroom has great detail. We liked the extra bar sink outside the bathroom. Staff friendly and helpful. I would have given 5 stars, but the parking siuation is...

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Helpful?
Thank twende
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you twende! We so appreciate your taking the time to share your experience! We hope to see you again!

Reviewed 17 January 2017

I have always been treated well at the Great Northern, but this time front desk and management staff went out of their way to fix a booking problem that would have left me looking for a new hotel in the middle of the work day. I appreciate very much that they just took it upon themselves to make sure I...

Review collected in partnership with Best Western
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Helpful?
Thank colleeno684
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you for taking the time to provide a review of your experience! We look forward to your return!

Sula, Montana
Reviewed 15 January 2017

Outstanding place to stay, superb restaurant and lounge adjoining this hotel. Wonderful staff with your best interests on their radar. Highly recommend this hotel and its location in down town Helena, MT "The Real Gold Strike"

Review collected in partnership with Best Western
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Helpful?
Thank Michael S
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you Michael for leaving such a great review! We do hope to see you again.

97 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about Best Western Premier Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Region: United States > Montana > Helena
Price Range: ₹ 9,627 - ₹ 13,504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Business Hotel in Helena
#1 Romantic Hotel in Helena
#2 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Helena Great Northern Hotel staff and other travellers.
4 questions
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spokane, wa
10 months ago
Everett, Washington
over a year ago
over a year ago

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Questions? Get answers from Best Western Premier Helena Great Northern Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the Great Northern Square”
 of 5 bubbles suewD520PC, 7 Dec 2016 | Read review
“We prefer the king mini-sites at the end of the floors.”
 of 5 bubbles mjhullah, 24 Sep 2016 | Read review
“Avoid this hotel.”
 of 5 bubbles HarryS964, 23 Sep 2016 | Read review
“Great beds and pillows for a good nights sleep.”
 of 5 bubbles W812QBjoannes, 31 Aug 2016 | Read review
“I would stay on a higher floor to get away from the possible noise from the conference areas.”
 of 5 bubbles AdventureHermit, 22 Aug 2016 | Read review
5 of 5