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Holiday Inn Express & Suites Helena

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Traveller (28)
Room & Suite (40)
Pool & Beach (5)
Overview
  • Excellent62%
  • Very good29%
  • Average4%
  • Poor4%
  • Terrible1%
Travellers talk about
“front desk”(28 reviews)
“hi express”(4 reviews)
“room was clean”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Helena
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express & Suites Helena
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)
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206 results
Traveller rating
123
61
9
9
4
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LanguageEnglish
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123
61
9
9
4
Show reviews that mention
All reviewsfront deskhi expressroom was cleaneasy accessrecommend this hotelcheck in was a breezewould stay here againgrocery storedesk staffshopping and restaurantsthird floorparking lotup to dateking suitebusiness tripcomplimentary breakfastgreat place to stay
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1 - 5 of 206 reviews
Reviewed 4 weeks ago

This is an older place with very dark, unpleasant frontier decor. The room was fine, the breakfast was poor and the staff appeared unskilled and uninterested in satisfying the customer. The breakfast was not serviced well, the waffle machine was broken, the bread was old...More

Thank 1,90,22,013
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 3 weeks ago

We sincerely apologize for the experience you had on a recent stay with us. Our breakfast is usually very well received by our guests who enjoy hot food and a good variety of choices. Our Cinnabon rolls are discarded after 30 minutes and fresh ones...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Many thanks to a sharp young fellow , Mason, who checked the wife and I in quickly and early Saturday into room 320. He was so sharp we gave him a Kind candy bar. He was cool. Tall. Thin. Crisp uniform. Excellent manners. A one...More

Thank TheRomanWarrior
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 3 weeks ago

Thank you for your kind words to our employee Mason, we know he will be pleased to read your comments. We thank you for your feedback and for choosing to stay with us. We are happy that your stay was good and hope to meet...More

Reviewed 13 July 2018 via mobile

On our annual cross country motorcycle trip we had the chance to stay here a night. I have stayed in several HI Express’s this past couple weeks and this one is a step above most. Front desk staff were friendly. Room was perfect. This breakfast...More

Thank Fred N
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 3 weeks ago

We are pleased you chose to stay with us on your fun trip! We are happy that you enjoyed our breakfast and recognized how great our whole staff is. Thank you, we appreciate you. Rosemary & Team

Reviewed 12 July 2018 via mobile

Plenty of free parking, relatively close to downtown Helena and plenty of shops and restaurants just outside the hotel. Rooms are spacious and look just like every other HIX (that's a good thing). Breakfast was usual HI fare, gym was decent and the staff were...More

Thank Richard F
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 3 weeks ago

Thank you for reviewing your recent stay with us we value your feedback. Our maintenance person looked into the strong chlorine smell and found a fan had burned out in the area so he has replaced it. We are pleased your stay apart from this...More

Reviewed 10 July 2018

With easy access from the interstate, clean rooms, nice pool, ample breakfast, and good staff, we would definitely stay here again. Check in didn't go completely smoothly but when we hit a snag the desk staff had us go on up to our room and...More

Thank RonB473
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 3 weeks ago

Thank you for choosing to stay with us we are happy that we were able to get you into your room and make sure your stay was comfortable. Please come stay with us again if you are ever in Helena again. We would love to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 133 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Helena
#6 Family Hotel in Helena
#8 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 133 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Helena
#6 Family Hotel in Helena
#8 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (40)
Pool & Beach (5)
Dining (4)
Questions & Answers
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Room Tips
"ask for top floor away from ice machine & elevator"
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"2nd floor above pool."
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"As far as I am concerned I do not think there is a noisy room"
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"I always request an upper room when I travel."
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