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Comfort Suites Helena

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#3 of 21 Hotels in Helena
Certificate of Excellence
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Helena
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Showing 320: English reviews
Azusa, California
Reviewed 11 November 2015 via mobile

Loved this hotel so much we stayed again! The rooms a spacious and clean! The bathroom was clean, the beds were comfy, the sheets & towels were clean, the hot breakfast was very good with a great selection. The staff were SO friendly, check in/out was smooth, breakfast staff were amazing & housekeeping definitely tidied up real well! The location...

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Helpful?
1Thank Trisha L
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Trisha for the stupendous review of our hotel. I could not have said it better myself. There is always room for improvement and we try each and every day to do just that. I'm so pleased that you enjoyed your stay so completely. We look forward to you next visit. Have a happy and safe holiday season.

Great Falls, Montana
Reviewed 9 November 2015

We've stayed here three times so far, and each visit has been great. The staff is helpful and attentive and the rooms are beautiful and clean. We noticed that the rooms on the south side of the hotel are a bit noisier due to the heavy traffic on Custer Ave, so we'll remember that for the future. There is quite...

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Helpful?
1Thank JLight7
Melissa B, General Manager at Comfort Suites Helena, responded to this review

What a wonderful review. Thank you. We hope to see you for stay #4 in the near future. Happy Holidays.

Rockaway Beach, Oregon
Reviewed 27 October 2015

Front desk staff is friendly and efficient. Fresh cookies at 5pm! Nice clean rooms. Soft bed with lots of pillows. The mini fridge constantly makes a noise like a coffee percolator. Not too loud though. The bathroom fan never worked so the mirror fogs during showers. And sometimes it gets a little stinky... My biggest issue is that the "TV...

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Helpful?
Thank William D
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you so much for taking the time to write such a lovely review of our hotel. Our staff does go 'above and beyond' for each and every guest so it pleases me that you were able to experience that. As far as the bathroom fan goes we have a 'passive' ventilation system that exhausts the bathrooms 24/7. Very low...

Grand Rapids, Michigan
Reviewed 7 October 2015

we recently stayed here for a family wedding and we had a great stay. The front desk staff were very friendly and answered any questions we had. The room was very clean and comfortable especially the bedding and pillows. Best pillows we have ever had in a hotel! Location is near a large supermarket and local casino. We appreciated the...

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Helpful?
Thank JoAnn R
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you for giving us such a fabulous review online! We truly appreciate it and we do hope you come again. See you soon.

Reviewed 1 October 2015

This hotel had the most amazing amenities! The comp breakfast was complete and the choices were many. Housekeeping was super accommodating and anxious to please. Front desk was so helpful as far as information and providing a shuttle to and from a local wedding at no cost. Also convenient for anyone staying at this hotel, was the fact that there...

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Helpful?
Thank Bobbieo O
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you for the fabulous review of our establishment. We do have many amenities to offer our guests and you hit on almost all of them. We aim to please and it sounds as if we did so with your stay. Myself and our entire staff thank you. Come again soon!

Edmonton, Canada
Reviewed 16 September 2015

This was such a step up from the Choice Hotel we were at the day before. From the lobby to the room it was all clean and attractive. Very comfortable and quiet. The staff were excellent in helping us - went out of their way in fact. They had a great breakfast - hot - and you would have paid...

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Helpful?
Thank caperstwo
Melissa B, General Manager at Comfort Suites Helena, responded to this review

It's so nice to hear from our Canadian travelers. We so enjoy taking care our guests from all over north America. Please stop in and stay on your next trip to the States. We'll be here. Safe travels.

Boise
Reviewed 16 September 2015

I have been very happy with Choice Hotels, and this property is exceptional, as wit all of the properties owned by the Town Pump. The people are very kind and helpful, and the rooms are clean and comfortable, and the soup was delicious.

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Helpful?
Thank Jeff P
Melissa B, General Manager at Comfort Suites Helena, responded to this review

We always love to hear for our loyal Town Pump guests. You are wonderful valued guests that keep us going. Thank you for taking the time to review us and for giving us such a stellar review on the whole. We look forward to serving your needs in the future. Thanks again and safe travels.

Astoria, New York
Reviewed 14 September 2015

We stayed here for 3 nights while fishing in the Missouri River. Our room is very spacious and clean. The bed and pillows are comfortable. The breakfast is superb. I like the fact that they have free soups and cookies in the afternoon. Management is friendly even tho I had some issues regarding my bill - they double charged me...

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Helpful?
Thank SpunkyLiz
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for the superb review of our hotel and our rivers for fishing. Sometimes we do experience glitches and for those I do apologize. But even when those do occur it is always 'how was it handled'? and in your case, as with all such cases, we strive to fix the problem as quickly as possible. Hopefully next time you...

Reviewed 31 August 2015

I travel a ton. I think I have spent the night in most cities in our state but the other night was one of my very best experiences ever! The Comfort Suites in Helena is one of the finest hotels that i have ever stayed! The bed and sheets are out of this world! Every room is huge and comfortable!...

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Helpful?
2Thank Northern Broadc... S
Melissa B, General Manager at Comfort Suites Helena, responded to this review

We cannot argue with a guest. Yes we are the best hotel in the Capital City and I thank you from the bottom of my heart for sharing your valued opinion with the world of Tripadvisor. We will be right here for you and everyone else so come on back and stay with us again. Thanks so much!!

Kirkland, Washington
Reviewed 27 August 2015

we stayed here while checking our son into Carroll College. A nice hotel, service was very helpful and the location was great, you would walk to a great grocery store and a mini-mart. Definitely would stay here again.

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Helpful?
Thank Finnhillmom
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you for taking the time to give us such a great review. We treasure our Carroll College friends and are very pleased that you found our hotel so hospitable. Hopefully we'll see you again real soon. Go Saints!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 

Additional Information about Comfort Suites Helena

Address: 3180 N Washington St, Helena, MT 59602-1231
Region: United States > Montana > Helena
Price Range: ₹ 6,768 - ₹ 10,423 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#2 Business Hotel in Helena
#2 Romantic Hotel in Helena
#3 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Helena staff and other travellers.
2 questions
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Garden Plain, Kansas
over a year ago

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Questions? Get answers from Comfort Suites Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have less noise”
 of 5 bubbles ramaeng51, 29 Nov 2016 | Read review
“great staff”
 of 5 bubbles vinmar57, 3 Nov 2016 | Read review
“I don't think there is a bad room on the property, the king suites are beautiful.”
 of 5 bubbles trainspottingcnw, 24 Oct 2016 | Read review
“Third floor”
 of 5 bubbles jimshelly83, 8 Oct 2016 | Read review
“All rooms are equally peaceful.”
 of 5 bubbles MiPAS48025, 7 Oct 2016 | Read review
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