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Residence Inn Helena

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#6 of 22 Hotels in Helena
Certificate of Excellence
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Los Angeles, California
Reviewed 16 May 2014

I was in Helena on a three-night business trip, and my host selected the Residence Inn for my stay--I'm sure glad he did. Physically, it's an attractive low-rise building, with a particularly attractive check-in area (love the reception desks and the photo art) and a large, pleasant lobby that doubles as a breakfast/reception area in the mornings/evenings. My room itself...

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Helpful?
1Thank jonplaywright
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for taking the time to write such a kind review about our property! We appreciate your business and we enjoyed having you here. We are happy that you were comfortable in our spacious rooms, equipped with a kitchen and separate living and sleeping areas. The incredible mountain views and the room artwork make the suites even better! We...

Reviewed 10 May 2014

We needed a hotel with ADA rooms for our mobility impaired parents and room to park an RV. The Helena Residence Inn turned out to be the perfect spot to fill both special needs. The spacious rooms worked perfectly for our parents, and us, and the RV was able to be parked in the adjacent gravel lot. An added bonus...

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Helpful?
1Thank Pat R
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for taking the time to write a review for our hotel and for your kind words! We are happy that our property was able to meet the needs of your family during your family reunion and that you all had an enjoyable time here! We are glad that our large and comfortable lobby area allowed you and your...

Columbus, Ohio
Reviewed 1 May 2014

I chose this hotel because it was close to the airport in Helena. The location is perfect. There is plenty of parking on site. The check-in service was very good. The breakfast was very good, and the room had good amenities. My only suggestion would be to start the breakfast service a little earlier, at 6:00 instead of 6:30.

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Helpful?
1Thank WestervilleTraveller
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for writing a review for our hotel! We are happy that you enjoyed your stay and that the location was convenient for your needs. We are glad that you found your room to be clean and comfortable with all the right amenities! We will take your suggestion regarding starting breakfast a little earlier into consideration. We hope that...

Reviewed 26 April 2014

Awesome hotel with a room with a view. Just a few miles away from the downtown area of Helena -about 2 miles. Marcel was a big help to us with great recommendations for dinner and breakfast spots to go. Not only that, he greeted us as if we just returned home and made us feel very welcome. He definitely is...

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Helpful?
1Thank vs54
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for taking the time to review our hotel! We are happy that you enjoyed your stay with us! We are also happy that you enjoyed the view from your room along with the complimentary popcorn! We are glad that the room features, such as the swiveling T.V. helped ensure convenience and comfort during your stay! Thank you for...

Polson, Montana
Reviewed 19 April 2014

I stay in Helena several times a year and have to choose from a number of three star type hotels that are all just average. This hotel is a step above the rest. The location is close to many restaurants, shopping, the airport, and a main highway exit, though it is a little way from the true historic downtown of...

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Helpful?
Thank m3montana
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for taking the time to review our property and for your kind words. We are happy that you enjoyed your stay with us and the full breakfast buffet in the morning! Hopefully next time you will be able to make our evening social meal--as it is just as good! We are also happy that you enjoyed our large...

Missoula, Montana
Reviewed 13 April 2014

I was here for a week on two different occasions, both for business. There is a nice social hour most nights, and a good breakfast every morning. Pool, fitness room, spa are all clean and inviting. Room amenities are in good condition, working, bed is comfortable. Location is on the outskirts of town, but relatively close to the highway -...

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Helpful?
Thank 007Katie007
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for sharing your insights about our hotel! We are so happy that you enjoyed your stays with us and that you were able to spread out and sleep well while you were here. We are also happy that despite your schedule of working nights, you were not disturbed during the day while you were sleeping. We are happy...

Laurel, Montana, United States
Reviewed 30 March 2014 via mobile

We visited this hotel for a cheer competition. The staff was excellent. The rooms were very clean and spacious. The hotel is minutes from a nice shopping area with a few restaurants to choose from. The breakfast was included and probably the best breakfast I've had to date with a ton of variety and all kinds of extras. I would...

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Helpful?
Thank deej659
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for reviewing our hotel! We are happy that you enjoyed your stay with us and that we were able to accommodate you during the cheer competition weekend! We enjoyed having you and we are happy that we were able to provide you with a quiet and clean place to stay and relax! We are also happy that you...

helena
Reviewed 30 March 2014

We planned a birthday party for our three children whom all a birthday in the same month so we planned a party well in advance and the front desk said that it would not be a problem and they would be able to accommodate. Well little did we know when we arrived each parent and each child must have a...

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Helpful?
1Thank shanbaker07
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

We appreciate your review and we are sorry that you felt your stay was unsatisfactory. We have implemented this new policy for the safety, security and enjoyment of all our guests. There have been times in the past, where guests have invited many people to come use the pool. Unfortunately, this has been a concern and a growing problem for...

Mebane, North Carolina, United States
Reviewed 26 March 2014

This is a beautiful Residence Inn with lots of added touches. There is some amazing local art in the halls, the rooms have gas fireplaces and the staff is wonderfully friendly. Unfortunately when I went down to do laundry this morning I had to pay for laundry soap. It's not a huge deal but all the others I've stayed in...

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Helpful?
Thank Deb E
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for taking the time to write us a review! We are happy that you enjoyed your stay. Thank you for noticing all the little touches around the hotel, such as the artwork on every floor and throughout! We hope to see you again during your next visit!

Reviewed 26 March 2014 via mobile

I believe this hotel is only a few years old and it shows. This place is extremely nice. This has to be the nicest place in Helena. I have stayed at numerous Residence Inns in a lot of different places and they have all been great places to stay. This one is by far the nicest one of them all....

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Helpful?
Thank 406Foodie
Courtney J, Public Relations Manager at Residence Inn Helena, responded to this review

Thank you for your review of our property and for calling us the "nicest place in Helena!" We are so happy that you enjoyed your time with us! We try to offer a variety of options at breakfast to accommodate all of our guests, and the turkey Canadian bacon is offered as a healthier meat option. We hope you enjoyed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Located just north of the Helena Regional Airport, the Residence Inn by Marriott is the place in Helena where out of town guests will feel at home. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Our lobby is "comfortably upscale" and is the place to sit around the fireplace, play games with the family, or watch an event on the big screen television. This is where we also serve our complimentary hot breakfast buffet daily and the evening mix Monday-Wednesday nights. An evening social gathering where we offer a light snack. Guests can stretch out and unwind in the 4,300 sq. ft. Indoor Aquatic Center, at the Fitness Facility, or the Outdoor Deck which has a BBQ grill for guest use. Spacious suites with stunning mountain views offer a fully equipped kitchen, living room, master bedroom, and bath. We'll make sure you thrive during your stay at the Helena Residence Inn. ... more   less 

Additional Information about Residence Inn Helena

Address: 2500 E Custer Ave, Helena, MT 59602
Region: United States > Montana > Helena
Price Range: ₹ 7,147 - ₹ 13,749 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Helena 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Residence Inn Helena Hotel Helena
Hotel Style:
#1 Family Hotel in Helena
#3 Romantic Hotel in Helena
#3 Business Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Helena staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is a good room, unless you do not want to be close to the pool.”
 of 5 bubbles richpmt, 17 Oct 2016 | Read review
“Ask for a room near the stairs for more convenient access.”
 of 5 bubbles joyh973, 23 May 2016 | Read review
“Top floor facing north to the mountains.”
 of 5 bubbles HappyK_12, 7 May 2016 | Read review
“all rooms are fantastic! i like the fireplace rooms on the end”
 of 5 bubbles Kchenkchen, 15 Mar 2016 | Read review
“Request a room on the mountain view side. Though the mountains are many miles away it is still a better view than the street side.”
 of 5 bubbles DT54, 13 Feb 2016 | Read review
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